Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1526

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nous sommes très satisfait du produit (housse de canapé)”

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Posted 5 years ago

“Very quick shipping and the fit of the couch cover was perfect! Will definitely order again in the future.”

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Posted 5 years ago

“The sofa covers are great, the cushion covers fit really well Easy to use. Arrived on time All n all great experience”

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Posted 5 years ago

“Great quality cover made and shipped half way round the world in less than 3 weeks.”

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Posted 5 years ago

“I ordered new blue slipcovers for IKEA Ektorp chairs a I love them. The process was very easy, beginning with ordering fabric samples all the way through placing the order. The slipcovers fit great and are easy to put on, and give the chairs a whole new feel. I highly recommend this to anyone looking to go beyond the options IKEA has.”

Comfort Works 5 star review on 20th November 2019

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Posted 5 years ago

“I ordered two covers for old Ikea sofas. They arrived a week later, the colours are true to the swatch, and the cut is generous. I think they are excellent value and would definitely recommend the company.”

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Posted 5 years ago

“Increíble lo bien que trabaja esta empresa. Pedí fundas para sofá Mysinge de ikea color Kino frost. El color y material tal cual esperaba o mejor. Ajustan perfectas. Cremalleras y materiales de primera calidad. El sofá esta precioso, parece nuevo. Llegó en el plazo acordado, (unas 3 semanas) y me han devuelto los 58 euros que pagué a Aduanas en menos de una semana. Servicio al cliente, atendida por Alejo, de 5 estrellas. Felicidades a esta empresa.”

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Posted 5 years ago

“Hi , Thanks you for contort For the price I was accepting better quality for sofa cover material. Also the loose part doesn’t look great after sit on sofa..”

Comfort Works 3 star review on 20th November 2019

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Posted 5 years ago

Thanks for your feedback! Our Everyday Tweed Grey fabric is actually our most basic fabric which we feel is very comfortable actually - did you get fabric samples prior to purchase to see (and feel) your shortlist of fabric options? Nonetheless, this is the Friheten Loose Fit cover after all so it won't be easy to compete against the original, tailored upholstery that was stapled onto it. It might be subject and for what it's worth, we think it looks good! Nevertheless, we do understand your rating and how you feel about the product - thanks again and we'll definitely strive on ways to make the product better where possible. Cheers, Chuck

Posted 5 years ago

“Great communication. Some of my measurements were questionable and I was having an older Pottery barn chair slip covered. It took a bit of extra time, confirming measurements, but I really like the slipcover. Fabric is very soft. Highly recommend!”

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Posted 5 years ago

“We love this company! We were so happy with our Ikea couch cover, that we ordered custom chair covers for our hand-me-down swivel chairs. I was nervous about taking the measurements myself, but Comfort Works walked me through it and was so helpful and patient. The chair covers look and fit amazing! And much cheaper than reupholstering. Will definitely use this company for as many more things as I can!”

Comfort Works 5 star review on 19th November 2019

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Posted 5 years ago

Thank you so much! And because we're halfway across the world, we couldn't have made these covers without your measurements :) They're very tailored if you ask me, so thanks again for the feedback and if there's anything else we can do for you don't hesitate to let us know!

Posted 5 years ago

“Housses reçues dans les bonnes dimensions avec un tissu de qualité. Tout a été parfait; des premiers échanges par mail, en passant par la commande puis la livraison. Les frais de douane dans la limite de 60 € sont même remboursés ! Le seul bémol, c'est l'empreinte carbone car les housses viennent de l'autre bout du monde ...”

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Posted 5 years ago

“I ordered twice from Comfort Works and both times I am very happy with their services.”

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Posted 5 years ago

“Service, product and Customer Support are great! Ordered some samples first and it is really recommended to check the fabrics and colors. Finally decided for the Urbanskin bycast leather to replace my Kramfors 3 Seater cushions that look great and renewed! The slight color difference is due to all the years my sofa had endured and surely the new ones will be a perfect match quite soon.”

Comfort Works 5 star review on 18th November 2019

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Posted 5 years ago

“I received my new cushion covers in the denim color. I was so excited that the arrived earlier than expected! My friend was visiting and I asked her to help me put them on right then. She snd I were so amazed at the quality! I want covers in every color! Thank you for bringing my Ikea Lilliberg back to life!”

Comfort Works 5 star review on 16th November 2019

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Posted 5 years ago

“When I found out that Ike’s no longer made the covers for my dining chairs I was at a loss because my 2 cats kept destroying them.. so I was more then pleased when your company came with the solution.. the ordering was simple and they arrived even earlier then I expected! They fit beautifully and the fabric is of good quality.. the only down is that they are about twice the price that I used to pay at IKEA.”

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Posted 5 years ago

“Sofa cover fits really well, its very well finished and the fabric is as described - it also came really nicely packaged. The time between ordering and delivery was very short and there were plenty of update emails in between. The only thing you might need consider is the extra costs in import taxes if you're ordering from overseas.”

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Posted 5 years ago

“Brilliantly fast, easy, absolutely top class of a product.”

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Posted 5 years ago

“Hat alles super geklappt!!! Wir wurden über den Fortschritt unserer Bestellung stetig informiert und haben nun ein tolles Endprodukt im Wohnzimmer. Die Couch sieht aus wie neu! Gerne wieder :-)”

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Posted 5 years ago

Besten Dank für dein Feedback, das freut uns zu hören! :-) Sehr gern bis zum nächsten Mal! Sarah von Comfort Works

Posted 5 years ago

“I purchased the IKEA Beddinge cover and cushions along with two Henriksdaal bar stool covers to match. The material is velvet and feel of good quality. I had to steam the creases out, but the material handled it like a champ. I’m really impressed with the quality, and the quick delivery.”

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Posted 5 years ago

“Produit de belle qualité, s'adapte parfaitement à mon convertible IKEA Karlstadt. L'emballage pourrait être amélioré avec une couche de carton supplémentaire sous le scotch d'emballage: en effet, le produit a été déballé (sans doute pour vérification par les douanes) et remballé par DHL, le scotch a été coupé avec un cutter qui a entaillé le sac contenant les housses mais heureusement il n'y a pas eu d'accroc sur les housses. Tissu très agréable, les finitions sont soignées.On dirait un produit authentique IKEA.”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews