Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1526

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was fast and the quality of the covers are wonderful!!! Highly recommend :)”

Comfort Works 5 star review on 13th November 2019

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Posted 5 years ago

“couldn't be happier with my covers, excellent quality, very good value for money. All round good experience from placing my order to being able to track my parcel... would highly recommend Comfort Works.”

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Posted 5 years ago

“The covers are perfect. They were very easy to fit, they fit my 13 year old ikea sofa like a glove and they look gorgeous. This is the perfect environmental solution to buying a new sofa. It looks like new, it feels like new, but it didnt cost the earth. Many thanks I recommended you to everyone!!”

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Posted 5 years ago

“Great quality, fast shipping, great service.”

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Posted 5 years ago

“Prodotti realizzati con cura e precisione”

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Posted 5 years ago

“Ich bin grundsätzlich zufrieden; der Bezug passt auf mein Sofa. Es sieht aus wie neu und ich freu mich darüber. Einen Stern weniger gibt es für die Qualität des Stoffs, der etwas dünn ist und aller Voraussicht nach vielleicht nicht sehr lang schön bleibt...aber warten wir mal ab. Customer Service war sehr ok und freundlich, auch die Gischichte mit dem Einfuhrzoll wurde gut abgewickelt.”

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Posted 5 years ago

Hey, vielen Dank für deine positive Bewertung! Ich freue mich zu hören dass du zufrieden bist. Darf ich nachfragen ob du vor der Bestellung Stoffproben bestellt hattest? Das empfehlen wir grundsätzlich allen Kunden, damit man sich vorab von der Qualität der Stoffe überzeugen kann. Aber keine Sorge, wir gewähren eine 3-jährige Garantie auf unsere Stoffe und Bezüge, bei normalem Gebrauch und bei Behandlung nach unserer Pflegeanleitung: https://help.comfort-works.com/de/support/solutions/articles/43000227461-haben-die-produkte-eine-garantie- Wende dich gern an unseren Kundendienst, falls du dazu Fragen haben solltest. Sarah von Comfort Works

Posted 5 years ago

“Very quick & great quality. Loved it!”

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Posted 5 years ago

“Stunning really. What more can I say! Ikea cushion covers arrived pretty perfect. Thanks.”

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Posted 5 years ago

“Excellent service, product as described, good value. Beware a text scam though which appears to come from FedEx asking for import duty. Ignore it!”

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Posted 5 years ago

“Estoy encantada con mi nueva funda. Mi sofá está como nuevo y totalmente renovado. Me atreví con un tono anaranjado que contrastaba con la funda anterior de color casi blanco gracias a las muestras que me mandaron con antelación, y el efecto es espectacular. Todas las gestiones han ido de manera fluida y el contacto a través de email ha ayudado mucho. Gracias Alejo y gracias Comfort Works.”

Comfort Works 5 star review on 10th November 2019

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Posted 5 years ago

“Covers are perfect! We like the feelings of texture and we love colour. I am truly satisfied with your service and ecofriendly attitudes. Thank you.”

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Posted 5 years ago

“Canapé remis à neuf après déjà 11ans de service. Très satisfaits.”

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Posted 5 years ago

“Comfort Works has been awesome... from the support they give to the merchandise they sell... we love the custom fit leather like covers we purchased for our old IKEA Mansted couch. The couch looks like new again... all in all it was fairly easy to take it apart put on the new covers and put it all back together again. Thank you Comfort Works... you saved us $$$ and a new look...”

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Posted 5 years ago

“Excellent service with good quality materials and workmanship. Definitely recommend”

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Posted 5 years ago

“I received my slip covers for my IKEA sofa and chair from Comfort Works and they’re beautiful and very well-made. I was very happy with the entire purchase process as well. I would highly recommend Comfort Works to friends and family 5/5 stars ♥️”

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Posted 5 years ago

“So incredibly happy. The package arrived earlier than anticipated and the slip covers fit the chairs PERFECT!!! Thank you so much!! Will be ordering a cover for my sofa!”

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Posted 5 years ago

“My 16 year old Karlanda sofa looks like new - I can't believe it. £1000s saved and a large piece of furniture will not now be going to landfill - good for me, good for the planet. Highly recommended.”

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Posted 5 years ago

“I'm really pleased with my chair cover from Comfort Works. Fits really well and looks great. The customer service was really good, they advised regarding import tax which I hadn't considered (They will refund).”

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Posted 5 years ago

“I am speechless! The chaise covers were so soft. The design was flawless and well tailored. The owners and staff were so friendly, warm, detailed oriented and their timely responses were greatly appreciated. They go above and beyond excellent customer service.”

Comfort Works 5 star review on 8th November 2019

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Posted 5 years ago

“Would thoroughly recommend Comfort Works, really pleased with the armrest covers they made for my sofa, excellent fit, think I will place another order with them very soon for some more!”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews