Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a dark leather Urbanskin for an Ikea Karlstad 3 seater sofa. Arrived exactly on time via DHL. Took me a while to get the old fabric off and the leather on but I'm 70 so if I could do it I imagine anyone can. Looks and feels terrific. Couldn't be happier!”

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Posted 5 years ago

“Wir haben uns vor etwa 8 Jahren das Ikea-Ledersofa Stockholm gekauft, waren damit aber eigentlich von Anfang nicht ganz zufrieden, weil der Lederbezug nicht so gemütlich ist. Vor einigen Monaten haben wir angefangen zu recherchieren, ob es Alternativen für den Bezug gibt. Firmen, die auf neue Bezüge für Ikea-Sofas spezialisiert sind, haben sich aber zurückgezogen, sobald sie gehört haben, dass es sich um ein Ledersofa handelt. Das Spezielle an diesem Sofa ist, dass die Kissen sich zwar abziehen lassen, der Korpus jedoch nicht. Schließlich haben wir Kontakt zu Comfort Works bekommen. Von Anfang an waren wir sehr angetan von der guten Kommunikation und der sehr individuellen und persönlichen Betreuung, trotz der großen räumlichen Entfernung. Wir wurden mit in die Verantwortung genommen, haben Bilder gesendet und das Sofa komplett vermessen. Nun ist unser Bezug da und wir sind begeistert. Unser Problem mit dem Leder haben wir wie folgt gelöst: Die Kissen haben wir neu bezogen. Den Klettverschluss zur Befestigung des Bezugs am Korpus konnten wir in der Tat nicht nutzen, weil das vorhandene Leder sich nicht lösen lässt sondern fest vertackert ist. Wir haben statt dessen die Füße abgeschraubt, den Bezug über das vorhandene Leder gezogen und vorne und hinten von unten mit Heftzwecken befestigt. Die Seiten haben wir lose gelassen - sie halten auch so gut. Wir sind rundum sehr begeistert vom freundlichen und kompetenten Service, dem guten Kontakt, dem Produkt und dem Preis. Jederzeit wieder!!! Großer Dank an alle bei Comfort Works!”

Comfort Works 5 star review on 24th October 2019

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Posted 5 years ago

Liebe Elisabeth, herzlichen Dank dass du dir die Zeit genommen hast, uns eine so tolle Bewertung zu schreiben! Es war mir eine Freude, mit dir zusammen an deinem neuen Sofabezug zu arbeiten, und das Ergebnis ist doch super geworden, Kompliment an euer DIY Geschick! Würde mich freuen, bei Gelegenheit wieder von dir zu hören. Ganz liebe Grüße! Sarah von Comfort Works

Posted 5 years ago

“Proceso de compra muy fácil, atención al cliente excelente y resultado final inmejorable. Nos han preguntado si tenemos sofá nuevo en más de una ocasión. Las fundas encajan a la perfección y la calidad es muy buena.”

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Posted 5 years ago

“Super quality and fit. So happy we’re going to order a second one”

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Posted 5 years ago

“To be honest I was a little worried about ordering something from the other side of the world but I read the excellent reviews, so took the risk but there was no need to worry. Excellent service throughout, prompt response with any queries I had, delivery service kept me up to date with progress and when the parcel arrived, the covers were exactly what I wished for. Excellent quality and Easy to fit, all labelled up to tell you where they needed to go. The covers have transformed the sofas, I don’t have a before photo, but trust me, it now looks Like new, I love it 😻 thank you 😊”

Comfort Works 5 star review on 23rd October 2019

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Posted 5 years ago

“MUJI ご本家では、替カバーは作れたとしても柄色合い共に金額に見合う満足できるものはできないと諦めていました。偶然こちらを知り、即座に見本を発注、オーダーに至りました。今はカバーと同じくらいの価格で新しいソファーも買えます。でもどうしても勿体ない！という思いが消えることがありませんでした。結果、大大大満足です。本当に良かった！”

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Posted 5 years ago

“Schöner Bezug; sehr zuverlässiger Service”

Comfort Works 5 star review on 21st October 2019

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Posted 5 years ago

“My slipcovers fit perfectly and the fabric is high quality. Thank you”

Comfort Works 5 star review on 19th October 2019

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Posted 5 years ago

“Extremely happy with our sofa cover, looks great. Fits well and is easy to put on and take off. The whole process was very smooth with clear communication from comfort works. I’d definitely recommend this company and I’m very glad we found them.”

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Posted 5 years ago

“Thank you very much, covers fit perfectly. ❤️❤️”

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Posted 5 years ago

“Très bien. housses reçues parfaites, très belles . Attention à la commande pour le canapé kramfors 3 places il s'agit du prix pour un lot de 2 housses de canapé et non un... Du coup j'ai commandé 2 fous 2 housses ! Très bonne communication avec le site.”

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Posted 5 years ago

“Excellent quality and a real makeover for our chairs. Very pleased with the support from the company and the speedy delivery. We recommend this firm highly.”

Comfort Works 5 star review on 18th October 2019

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Posted 5 years ago

“The fit was beyond perfect, it fit better than the actual Ikea covers that come with the couch. Very happy with the quality of the material as well it's better than the material Ikea uses. So far I believe that Comfort Works is going to last for a while. Thank you for your craftmanship on the covers.”

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Posted 5 years ago

“I was amazed at the quality of our new cover for our IKEA couch!!! If you are on the fence with ordering one, I encourage you to move forward. You won’t regret it!! Excellent customer service and the product is better than the original!”

Comfort Works 5 star review on 17th October 2019

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Posted 5 years ago

“Very happy with my sofa covers, they were easy to press and fit well. Love the feel of the material, very soft and the colour just right!”

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Posted 5 years ago

“I love my IKEA chairs. They are super comfortable but I really disliked the fabric. These slip overs fit beautifully! And are so easy to put on, I might have to buy multiple colors.”

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Posted 5 years ago

“Nous sommes très contents du résultat, la qualité est au top ! Merci pour le suivi commercial également qui à su répondre à mes questions rapidement.”

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Posted 5 years ago

“It took about 2 months and some measuring and remeasuring, but it was all worth it. The slipcover fits beautifully. Their communication was excellent and I am very pleased. I lccwould definitely recommend Comfort Works. P.S. Murphy likes it too!”

Comfort Works 5 star review on 13th October 2019

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Posted 5 years ago

“Really impressed with the whole service, from all the samples to the finished product. Has really given our 25 year old sofa new life!!”

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Posted 5 years ago

“Great to do business with. Excellent communication and great item, well,packaged. Thank you”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews