Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm really satisfy with the results beautiful material and perfect fit for mine armchair thanks for that”

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Posted 5 years ago

“Excellent customer service from start to finish.”

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Posted 5 years ago

“Amazing. Just got a new cover for my old IKEA sofa and wow it is soooo beautiful. I highly recommend them. :) Thanks guys.”

Comfort Works 5 star review on 10th October 2019

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Posted 5 years ago

“The cover was super easy to order, arrived promptly and the fabric quality is better than I expected. I love the soft gray Fog color and clean cotton canvas.”

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Posted 5 years ago

“Ikea covers were difficult to remove but were much easier to replace. The product is clean and I like the color. First of all, the USB space is very convenient and satisfying! Thank you for making me pretty.😘”

Comfort Works 5 star review on 3rd October 2019

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Posted 5 years ago

Dear Ji-Hye, thanks for leaving us such a wonderful review. We are thrilled that you loved your Nockeby slipcovers in Kino Oatmeal! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again. :)

Posted 5 years ago

“Absolutely loved my new leather covers. My IKEA couch is over 10 years old and it feels like a brand new couch! Comfort Works is a MUCH better alternative to buying new furniture. So, so happy :)”

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Posted 5 years ago

Oh my gosh, thank you Ross! We will be sharing this lovely photograph and review with the rest of the team! We're so glad you like the slipcovers, and look forward to serving you in the future :). We would be glad to extend a discount for return customers!

Posted 5 years ago

“I ordered from Comfort works sofa cover,arrived home very soon,looked nice exactly as i was expected. Communication with customer service was excelent. I can recommend this company ,everything was perfect.I was little worried,bcs it was not the cheapest cover, but material and stitching is high quality.Well done! Thank you Comfort works,Zuzana from Slovakia”

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Posted 5 years ago

“Excellent service that is really convenient on offering the opportunity to recover an existing IKEA sofa with a good range of fabric options. The covers fitted perfectly and were delivered well within the expected delivery time. Would highly recommend.”

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Posted 5 years ago

“My orders are dribbling in rather than coming in with one delivery. I received the foot stool covers but the arm chair and two sofas covers are still pending. It would have been better had Comfort delivered all the covers in one delivery.”

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Posted 5 years ago

“We ordered twice covers: once for our Ikea chairs, once for our Ikea sofa bed. The chair covers fit perfectly. However, after the first delivery of the sofa cover we discovered that the sizes were wrong due to a size difference in our country compared to other countries. After immediate assistance from Chuck and the team, Comfort Works sent us a new cover: for free! And the size is now perfect. Also extra import taxes were reimbursed very fast. We’re delighted, and we recommend Comfort Works.”

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Posted 5 years ago

“Love the textile options and that you can get swatches before ordering. The order was easy. It was quick. And I LOVE my new sofa cover (as do my cats)! I am extremely pleased and would recommend this company to anyone. Thank you!”

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Posted 5 years ago

“Really appreciate the attention to detail and personal concern for all aspects of my purchase with comfort works ..thankyou my covers fit perfectly..”

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Posted 5 years ago

“Very fast shipping and amazing customer support, that is taking much care even after the shipping is already completed. Covers were packed well and fit nicely, looks they'll last longer than the original. ٭★✮✰✩ Five star recommendation ✩✰✮★٭”

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Posted 5 years ago

“The whole process from choosing samples to fitting the covers was so good! The pricing is clear, the product is excellent quality and the service is first class. Highly recommend.”

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Posted 5 years ago

“I absolutely love my Karlstad loveseat cover. I have received a lot of comments on it -it’s in my office at work. I’m a therapist so it gets a lot of use.”

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Posted 5 years ago

“the customer service reveals the quality of the company. In an issue that arrised, comfort works were extremely helpful, polite, comforting and dealing with my case swiftly, effectively and communicated their genuine interest. Everything is perfect my covers fit like a glove, 5 star service. Buy with confidence”

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Posted 5 years ago

“Absolutely fantastic company! They were proactive with a slight delay, helpful with questions. Their customer care is outstanding, it genuinely feels like everyone cares and wants you to be delighted with both the product and the service you receive.”

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Posted 5 years ago

“I really like the fit of the sofa cover. I'm not 100% happy with the color (It's a lot of blue) but that's more my fault as I did get fabric samples. Overall this cover has brought new life to a beauty sofa and that's great. Will probably buy a second cover in another color as a backup.”

Comfort Works 5 star review on 27th September 2019

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Posted 5 years ago

“Came in a decent timeframe and quality was as expected. Would recommend this company”

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Posted 5 years ago

“Compré unas fundas para mi sofá a través de la página web de Comfort Works. 2 semanas después recibía una llamada de FEDEX España para avisarme que mi pedido había llegado a sus oficinas de Barcelona y que para poder recibirlo a casa necesitaba que les pasase por e-mail una captura de pantalla de los movimientos de mi tarjeta de crédito donde aparecía la operación bancaria de Comfort Works. Y yo como un tonto se la envié. Tras recibirla me informaron que para poder recibir el producto necesitaba pagar 172 euros de aranceles de aduana. Obviamente me puse en seguida en contacto con Comfort Works para quejarme y decirles que me negaba a pagar esos 172 euros y que iba a pedir a FEDEX que les enviara de vuelta el paquete. No sé qué trámite hizo Comfort Works pero un empleado de FEDEX me trajo el paquete a casa y no tuve que pagar nada. Cabe destacar que antes había recibido un mail de Comfort Works (de un tal Alejo) que decía claramente que Comfort Works se iba a hacer cargo de los aranceles de aduana. Y ayer recibí un correo de FEDEX para informarme que tengo una deuda de 172 euros y que la van a transferir a su agencia de cobros para comenzar el proceso legal (lo cual incurrirá en gastos adicionales). Estoy muy enfadado y por supuesto no recomiendo para nada comprar lo que sea en la página web de Comfort Works”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews