Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cushion covers very well made and fit first time. Very impressed with the quality and customer service.”

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Posted 6 years ago

“I needed a replacement set of covers for my no-longer-in-production ikea sofa. I despaired of finding a solution but comfort works was prompt, affordable and reliable.”

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Posted 6 years ago

“New sofa covers arrived quickly - they are good quality and fit well. In a time where we are all focusing on consuming less it makes good sense to change the worn-out covers rather than junk the entire sofa. Very satisfied customer.”

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Posted 6 years ago

“We love our new covers! Great color and material- pretty accurate to the online photos as we went with the kino-charcoal. Although it is somewhat rough to the touch, it should hold up to our cat and dog. The only complaint I have is the fit of the covers aren't great. We have the ikea holmsund and the original ikea covers are a snug fit. With the new covers there are some pieces that are baggie and some decently snug. I'm not sure if it was intentional by comfortworks, because we chose the high durability material, but only some of the cover pieces have at least a half an inch to an inch extra material. It bothers me quite a bit but maybe with a wash and quick low dry it will shrink it a little. Aside from that, we really appreciated how quick delivery was and the overall quality of the covers. Our previous light blue covers held every stain and pet hair so I'm hoping this beautiful gray will be easier to hide everything and be easier to brush off dirt. Thanks again comfort works!”

Comfort Works 5 star review on 1st September 2019

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Posted 6 years ago

“Absolutely thrilled with the quality of the covers and the service we received from Comfort Works. The new covers have given our much loved Mellby chairs a new lease of life! My husband was hesitant about whether or not to risk buying from a firm so far away, but we need not have worried and would have no concerns about buying again in the future. We highly recommend Comfort Works to anyone wishing to recover a chair/sofa.”

Comfort Works 5 star review on 29th August 2019

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Posted 6 years ago

“I ordered 2 sets of covers and have received them. They are really well made and fit beautifully. I am very happy with the results. Just be aware of the customs/duty costs when you place an order!”

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Posted 6 years ago

“A new life for our sofa ! Just great !”

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Posted 6 years ago

“I am so impressed with my sofa bed cover. It was a pleasure dealing with Comfort Works from start to finish. The samples were very helpful and the finished product is so well made I’m delighted. I never thought we’d be able to get it covered so when I found out this was possible I was over the moon, but nearly as much as I am with the finished product. The customer service is excellent. Thank you so much, can't recommend you highly enough. Jo 😊”

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Posted 6 years ago

“I’m thrilled at what I got from this company. I found myself wanting to save an old Karl Star couch I loved and stumbled upon Comfort Works. They had a plethora of covers for me to choose from, it was a tad overwhelming. After finding what I want, I ordered the cover and within a week and a half, it was on my doorstep. This cover is exactly what I was looking for. My couch looks rejuvenated. I do want to note that I ordered the Saddle Savannah Plant based leather cover. It does smell like something fowl when you first receive it. That’ll go away eventually.”

Comfort Works 5 star review on 27th August 2019

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Posted 6 years ago

Hi Moses! Thank you so much for the kind words! We aim to provide the best options for our customers :). As for the bycast leather/vegan leather smells, that is correct. We would usually advise our customers to keep the room well ventilated, and the smell should dissipate in a week or two.

Posted 6 years ago

“I order a nice medium grey slipcover for 2 Stocksund chairs and was pleasantly surprised when they arrived early. The fabric is a nice quality and fit perfectly. This is my first time ordering but it will not be my last.”

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Posted 6 years ago

“We bought IKEA sofa covers via comfort-works.com and highly reccomend it. The covers were exactly like they looked on the pictures, are of excellent quality and were easy to put on our sofas. The customer service was great as well, frequent updates of the order that arrived sooner than expected. We couldn´t be happier with the quality of the covers and the professional service :) Many thanks ”

Comfort Works 5 star review on 26th August 2019

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Posted 6 years ago

Thank you Adalsteinn! It was a pleasure corresponding with you! We're glad you like your slipcovers :).

Posted 6 years ago

“Our armchairs are very nice thanks.”

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Posted 6 years ago

“very quick delivery time - within 2 weeks of placing the orders we recieved our new covers . product exactlly as described , much higher quality fabric and finish then the original Ikea covers . all covers fit perfectly , we are very pleased with the result. fair price and excellent feedback from the seller”

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Posted 6 years ago

Thank you for writing in, Amir! We're thrilled that you like the covers :).

Posted 6 years ago

“Great value and colour of chair arm covers. very pleased with service provided.”

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Posted 6 years ago

“High quality sofa and armchair covers. They were very east to put on and from ordering to delivery it was very quick and I was kept informed at every step. I would definitely recommend.”

Comfort Works 5 star review on 24th August 2019

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Posted 6 years ago

“The item I ordered is of very good quality and I am very pleased with it. I would recommend your company to friends.”

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Posted 6 years ago

“Super fast delivery Great customer service updates Fabric and fit perfect Would definitely recommend Comfort Works”

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Posted 6 years ago

“I just received my new sofa cover and I just love it. The quality of the work exceeded all expectations. It fits perfectly and is beautifully made. Very easy to put on and let me repeat, I just live it.”

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Posted 6 years ago

Wow Glenda, thank you so much for taking the time to write in and share the good word! Do come back if you'd like more slipcovers!

Posted 6 years ago

“Absolutely awesome. Our couch cover arrived earlier than expected and the quality is better than the original. We love the colour and that it's machine washable (coz the dog loves it too!). The little extras and attention to detail such as cushion labels and the thank-you note are a nice touch too. We are extremely happy and can definitely recommend Comfort Works. Thumbs-up :-)”

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Posted 6 years ago

Thank you so much Mia! We're glad you like them!

Posted 6 years ago

“Quick delivery considering it came from Australia. Perfect fit. Thrilled with the cover and so glad that they have now extended the Kramfors range.”

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Posted 6 years ago

Comfort Works is rated 4.8 based on 4,702 reviews