Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Excellent service from start to finish. We have 2 Karlstad, 3 seaters that now look brand new. We love our new covers, they arrived faster than expected and are of exceptional quality. We are extremely pleased with Comfort Works and would highly recommend them to everyone!”

Helpful Report

Posted 6 years ago

“The slip overs I received from Comfort Works are terrific! Love everything about them: great fabric, workmanship, and fit. Excellent communication from the company and fast delivery. Best of all, the cost which was very reasonable. Can hardly wait to order another set!”

Helpful Report

Posted 6 years ago

Thank you so much, Janis! It was a pleasure working with you and we love the photos you have sent. The team is thrilled, do come back if you'd like more slipcovers, we would be glad to assist!

Posted 6 years ago

“Beyond my expectations! Fits like a glove. The process was painless and very easy. I'm so impressed that a few measurements turn this out so beautifully! Thank you Comfort Works.”

Comfort Works 5 star review on 6th August 2019

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Posted 6 years ago

“Comfort Works delivered our slipcover early and it was nicely packaged. Most importantly, the slipcover went on easily and it looks great. We have been enjoying it every day. We would definitely order from Comfort Works again.”

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Posted 6 years ago

“Very well made and the slipcover fits well! I needed help with the web site for ordering and received the help I needed! Thanks so much ! Caroline”

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Posted 6 years ago

“I am so happy with the Kino denim ikea karlanda sectional cover! Nothing stains it. The cat can’t rip it and it is easy to brush crumbs and cat hair off. I am going to buy another cover for another sofa.”

Helpful Report

Posted 6 years ago

Thank you, Nina! We're excited to create covers for you again :). We appreciate that you've taken the time to leave us a review!

Posted 6 years ago

“The cover is well made and easy to put on the sofa, but the "extra durable" material is not even as thick as the original IKEA coverings - which is a bit of a disappointment.”

Helpful Report

Posted 6 years ago

Hi there, thanks for taking the time to write us your feedback. We would like to look into the details of your order, and try to solve this issue with you. Would you mind dropping us an email with your order number to info@comfortworks.com.au? Any chance you ordered fabric samples before placing your order? Looking forward to hearing from you!

Posted 6 years ago

“I am very pleased! Good quality and it came faster than expected...less than 2 weeks”

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Posted 6 years ago

“perfect !!”

Comfort Works 5 star review on 31st July 2019

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Posted 6 years ago

“Super satisfaite! Je trouve que le produit est de qualité et que la finition est parfaite. Je recommanderai fortement votre entreprise à mes amis et entourage. Merci!”

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Posted 6 years ago

“I am just now getting around to writing a review a year later. The armrest covers have held up well through many washings! I love that these armrest covers have piping on them where others on the internet the scenes are very plain and don't match the ektorp sofas well. I would definitely buy again!”

Comfort Works 5 star review on 30th July 2019

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Posted 6 years ago

Thank you Kellie! Its always great to see customers come back after some time to tell us how the covers have held up! Do come back when you would like more slipcovers, we would be glad to assist.

Posted 6 years ago

“I'm thrilled with my new cushion covers!!! My old Ikea couch has come to life!!! The price was low so I was surprised with the excellent quality and very fast service!!! Thank you so much!!!!”

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Posted 6 years ago

Hi Linda, thank you so much for taking the time to write such a lovely review! We're excited to hear that you like your new covers :-)

Posted 6 years ago

“Very quick to respond to my inquiries and very pleasant and helpful. The delivery was so quick I was surprised. The cover fits beautifully and I am so pleased with how it looks!”

Helpful Report

Posted 6 years ago

Thank you, Kim! The team is glad that you like your covers, and that you took the time to spread the good word! We hope to serve you again in the future should you need other furniture slipcovered :).

Posted 6 years ago

“Received my slipcovers within weeks and they are PERFECT! Also excellent customer service.”

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Posted 6 years ago

Thank you for taking time to review us! Do share some photos if you can, we would be thrilled to see them on your furniture!

Posted 6 years ago

“Super COMFORTable soft leather for our chairs -it really WORKS! Thanks a lot - now I will order a sofa cover!”

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Posted 6 years ago

Thank you, Anja! We're glad you like our covers, and we see your play on words! We look forward to serving you again.

Posted 6 years ago

“Love the quality and fit of our new sofa cover. We have a brand new sofa suddenly! It pays big time to get all your measurements correct. (We have an odd sized PB sofa.) The cover came fast, once we got all the information in. The emails from Comfort Works were helpful and supportive. This was a great experience.”

Helpful Report

Posted 6 years ago

Thank you for the kind review! We try our best :). Do share some photos if you can, its always nice to see our work on your furniture! Do come back if you have any more furniture that needs slipcovering. Have a great day ahead!

Posted 6 years ago

“Bezug für Ikea Norsborg Recamiere, Sonderanfertigung, da ich nur eine Armlehne nutze, und der freie Holzrahmen mit Stoff bezogen sein sollte. Hatte zuvor verschiedene Anbieter für Ikea Bezüge angeschrieben, alle hatten abgelehnt. Die Sonderanfertigung von Comfort Works passt perfekt. Ausgezeichnet guter Support / Nachfragen zur Sonderanfertigung - geht auch in deutscher Sprache - und Informationen zum Lieferstatus. Die Zollgebühr, die ich zahlen musste ( Euro 15 ), direkt an der Haustür bei Lieferung gezahlt, war für mich voll okay. Preis für die Sonderanfertigung wie Preis Bezug mit 2 Armlehnen - auch voll okay. Vielen Dank an das Comfort Works Team! Werde euch gern weiterempfehlen.”

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Posted 6 years ago

Liebe Claudia, vielen Dank für deine tolle Bewertung, wir freuen uns dass dein neuer Bezug gut passt und du mit uns zufrieden warst :-) Weiterempfehlungen nehmen wir sehr gern an! Liebe Grüße!!

Posted 6 years ago

“I had a cover made for my Solsta Olarp armchair and I was so satisfied with the work and what a fast delivery ! But ABOVE ALL what I found at Comfort Works , other than a very good product , is an unbelievable Customer service, made of people who love their work and where you feel all their humanity .Thank you Samantha and colleagues. Alberto”

Comfort Works 5 star review on 20th July 2019

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Posted 6 years ago

Thank you so much, Alberto. We truly appreciate your warm and kind words for us. Positive reviews like yours make us enjoy our work even more. Your cover looks great too! Thank you.

Posted 6 years ago

“I am thrilled with the sofa covers!! All my friends thought I had bought a new sofa. The quality and fit is excellent. Highly recommend. Took a gamble and it certainly paid off. Many, many thanks.”

Helpful Report

Posted 6 years ago

Hi Helen, Thanks for your kind words! We are thrilled to see how beautiful your covers look. Good to hear that the gamble you took paid off as well; on that topic, we would love to understand a little more about your purchase experience. We take all feedback seriously, and would like to ensure our customers feel at ease when they decide to order from us. At your convenience, please do let us know how the process was like for you :).

Posted 6 years ago

“I recently reupholstered my couch that was 7 years old and so worn. Comfort works totally gave my couch an uplift and made my sofa look brand new again! Plus we got to change it up! I’m so happy with our purchase! We also bought some of the up-cycled bags for groceries and library trips and they are the best! Sturdy, stylish, and we use them all the time! So two purchases two satisfied experiences! If you’re thinking about using them.. just do it! You’ll thank yourself later!”

Helpful Report

Posted 6 years ago

Thank you Tara! That's an incredible review and we are so glad to hear you love the bags too! They are pretty handy, huh? :) Knowing we saved your couch, and your grocery trips in a way, makes us so happy!

Posted 6 years ago

Comfort Works is rated 4.8 based on 4,702 reviews