Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Well made, good quality material. Generous proportions - our original ikea covers were much tighter and difficult to put on, these are much better. Would recommend 100%.”

Helpful Report

Posted 4 years ago

Hi Eric, thank you so much for taking the time to write us a review. Wonderful to hear the covers were easy to install and that you're happy with your new Ektorp slipcovers! Thank you again for the wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“I love my new covers. Fast reliable service. This is my second set from Comfort Works.”

Helpful Report

Posted 4 years ago

Hi Sarah, wonderful to hear your second slipcovers work great and we've managed to review yet another furniture piece. Thank you again for your wonderful support and for always thinking of us! :) - Niro from Comfort Works

Posted 4 years ago

“Mooie hoes, past beter om de bank heen dat de originele ikea hoes! Dit komt door de elastische zijkanten. Heerlijk zachte stof, goede kwaliteit en snel geleverd!”

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Posted 4 years ago

Hallo Kristen, heel erg bedankt voor het schrijven van een recensie. We zijn blij te horen dat je dol bent op je nieuwe covers. Nogmaals bedankt voor de geweldige ondersteuning! :)

Posted 4 years ago

“Great quality and fits perfectly...It actually fits better than the original. Gave our very old Ikea sofa a second life :) Thanks!”

Helpful Report

Posted 4 years ago

Hi Sonia, thanks so much for sending us a review. We're so happy to hear we've managed to revive yet another tired sofa. Thanks again for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Great product, fits perfectly and has given out sofa a new lease of life! Great company service and value.”

Helpful Report

Posted 4 years ago

Hi Helen, thank you for leaving us a review. Happy to hear we've managed to revive your Klippan! Thanks again for your support :) - Niro from Comfort Works

Posted 4 years ago

“The slipcover I ordered is great! I love the way it looks and couldn't be happier with the product!”

Helpful Report

Posted 4 years ago

Hi Kiley, thanks for sending us a review. Wonderful to hear your new slipcovers work well and you're happy with the results. Thanks again for your support! :) - Niro from Comfort Works

Posted 4 years ago

“The quality of the fabric as well as the superb quality of construction have made me a very happy customer! Your attention to exact measurements is reflected in the superior fit if the slipcover. Thank you!!”

Comfort Works 5 star review on 9th April 2021

Helpful Report

Posted 4 years ago

Hi Vicki, thanks for taking the time to write us a review and sharing some photos. Your Pottery Barn armchair looks great with the new slipcovers and looks pretty cozy, if I must say! Thanks so much for your wonderful support once again! :) - Niro from Comfort Works

Posted 4 years ago

“Molto bello. Non ho dato punteggio pieno solo perché mi chiedo se non fosse possibile progettare le fodere in modo da non dover completamente smontare il divano. Ottimo materiale.”

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Posted 4 years ago

Ciao Stefano, grazie per aver dedicato del tempo a scriverci una recensione. Siamo felici di sapere che le tue copertine funzionano alla grande. Alcuni modelli richiedono che i divani vengano smontati poiché i modelli sono realizzati in questo modo. Tuttavia, condivideremo sicuramente il tuo feedback con il team. Grazie mille ancora per il meraviglioso supporto! :)

Posted 4 years ago

“De la commande ( je conseille également les échantillons), l’excellent relationnel avec le service clients, la livraison et enfin la qualité des housses ...tout est parfait et félicitations aux équipes de Comfort works. Mon nouveau canapé illumine à la fois mon intérieur mais aussi mon esprit 👍”

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Posted 4 years ago

Merci Florence ! Cela fait toujours plaisir lorsque nous entendons des mots aussi gentils de la part d'une cliente satisfaite! :) Votre canapé est superbe! Merci pour votre soutien! Mathilde de Comfort Works

Posted 4 years ago

“The customer service was fantastic. Communication was consistent and ongoing throughout the entire process. Price was 1/4 of what I would have paid at Arhaus. Delivery was quick and everything packaged well.”

Helpful Report

Posted 4 years ago

Hi Stacey, thanks for dropping us a review! So happy to hear your new Arhaus slipcovers work great and your CX agent Omar, would definitely be pleased to hear as well. Thanks so much for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“The covers fitted onto my IKEA Farlov sofa like a glove and the natural linen is beautiful quality. Comfort Works have been brilliant right from my first communication with them. Really happy!”

Helpful Report

Posted 4 years ago

Hi Caroline, thanks so much for writing us a review. We're so happy to know your new linen slipcovers for your Farlov work great. I'm sure your CX agent Jun, would be happy to hear as well :) Thanks so much for your wonderful support once again! - Niro from Comfort Works

Posted 4 years ago

“It's like having a new sofa. Could not be happier. Bloody fantastic.”

Helpful Report

Posted 4 years ago

Hi Antony, happy to hear you're happy with your new slipcovers! We're glad to know we've managed to revive yet another tired sofa :) Thanks so much for your wonderful support - Niro from Comfort Works

Posted 4 years ago

“Arrived in a timely manner and the slipcover was perfect!!! I will always use Comfort Works for any of my IKEA sofa needs :)”

Helpful Report

Posted 4 years ago

Hi Dorothy, so happy to hear your slipcovers work great! Thanks so much for working with me throughout the process and we are very grateful for your support! Do share with me a photo whenever you can as we'd love to see how it turned out as well and share this with our seamstresses :) - Niro from Comfort Works

Posted 4 years ago

“Great value and a much needed lift to a tired sofa. Thank you!”

Comfort Works 5 star review on 8th April 2021

Helpful Report

Posted 4 years ago

Hi Annie, thanks for sharing a review with us. Your new Karlanda slipcovers look good! Thank you so much for your wonderful support once again :) - Niro from Comfort Works

Posted 4 years ago

“Ok ordered based on the excellent reviews in November 2020, however had a hiccup as my order didn’t progress any further after payment. TBF I put it down to Covid until I emailed in early March to query where my new chair cover was !! Sure enough someone forgot to press GO! That said as soon as I raised the matter I can’t fault the service- my order was fast tracked & I was give a small refund. I am very happy with my new IKEA cover for both the Stocksund armchair & ottoman. Cover fitted perfectly & looks so welcoming in our bedroom. Thanks Rachel”

Helpful Report

Posted 4 years ago

Hi Ali, thanks so much for sharing your review. Sorry again for the small hiccup, but I'm glad our lovely agent Naomi has managed to turn this around for you. Your new slipcovers look amazing! Thank you again for your wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“Super Qualität und toller Service!!! Absolut zu empfehlen.”

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Posted 4 years ago

Besten Dank für deine freundlichen Worte!

Posted 4 years ago

“My order arrived significantly faster than expected, not even 3 weeks from the date of order to me putting them on my couch. I am happy with the quality and the customer service experience. Would definitely recommend”

Helpful Report

Posted 4 years ago

Hi John, your new Karlstad slipcovers look amazing in the our Savannah Saddle fabric! :) Thanks for sharing a photo with us and for the support. Our seamstresses would be pleased! :) - Niro from Comfort Works

Posted 4 years ago

“IKEA stopped making my couch so I was worried I’d never be able to get slipcovers for it. These fit well and we’re easy to put on and look great!”

Helpful Report

Posted 4 years ago

Hi Wendi, glad to hear your new Ekebol slipcovers work well! I see the 3 musketeers in the picture are enjoying it too! :) Thanks again for the wonderful support! - Niro from Comfort Works

Posted 4 years ago

“Excellently made. Fits even better than the Ikea covers that came with my Ikea couch!”

Helpful Report

Posted 4 years ago

Hi Xiyun, thanks for writing us a review! We're so happy to hear the slipcovers work well with your sofa :) Thank you again for your support! - Niro from Comfort Works

Posted 4 years ago

“We love, love our blue velvet slip covers for our pottery barn basic couch and ottoman. It has changed our whole rooms look. Thank you Comfort works!”

Comfort Works 5 star review on 7th April 2021

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Posted 4 years ago

Hi Cosette, thanks for taking the time to write us a review. Your Pottery Barn slipcovers look great! We're glad they managed to change the look and feel of the room. Thank you again! :) - Niro from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,718 reviews