Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived significantly faster than expected, not even 3 weeks from the date of order to me putting them on my couch. I am happy with the quality and the customer service experience. Would definitely recommend”

Comfort Works 5 star review on 8th April 2021

Helpful Report

Posted 4 years ago

Hi John, your new Karlstad slipcovers look amazing in the our Savannah Saddle fabric! :) Thanks for sharing a photo with us and for the support. Our seamstresses would be pleased! :) - Niro from Comfort Works

Posted 4 years ago

“IKEA stopped making my couch so I was worried I’d never be able to get slipcovers for it. These fit well and we’re easy to put on and look great!”

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Posted 4 years ago

Hi Wendi, glad to hear your new Ekebol slipcovers work well! I see the 3 musketeers in the picture are enjoying it too! :) Thanks again for the wonderful support! - Niro from Comfort Works

Posted 4 years ago

“Excellently made. Fits even better than the Ikea covers that came with my Ikea couch!”

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Posted 4 years ago

Hi Xiyun, thanks for writing us a review! We're so happy to hear the slipcovers work well with your sofa :) Thank you again for your support! - Niro from Comfort Works

Posted 4 years ago

“We love, love our blue velvet slip covers for our pottery barn basic couch and ottoman. It has changed our whole rooms look. Thank you Comfort works!”

Comfort Works 5 star review on 7th April 2021

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Posted 4 years ago

Hi Cosette, thanks for taking the time to write us a review. Your Pottery Barn slipcovers look great! We're glad they managed to change the look and feel of the room. Thank you again! :) - Niro from Comfort Works

Posted 4 years ago

“Very pleased with our new covers - well made - fun to put on with hubby!! 😂😂”

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Posted 4 years ago

Hi Verna, thanks for taking the time to leave us a review. Glad you had fun with hubby on this little activity of dressing up your sofa! Thank you again for the wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“the slipcovers i ordered are of fantastic quality for the Ikea Ektorp sofa and chair that I have and they were easy to put on - love them!”

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Posted 4 years ago

Hi Amy, thanks for leaving us a review! We're happy to know your new Ektorp slipcovers work well and were easy to install :) Thank you so much for your wonderful support! - Niro from Comfort Works

Posted 4 years ago

“I have received it without any problem. Perfect fit. I’m very happy. I will use it carefully. Thank you very much. MJ-WDE-2-UFFC Performance Blend Ocean”

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Posted 4 years ago

Hi Sasaki, your new Muji slipcovers looks great! And seems like we're not the only one who thinks so ;) Thank you again for your wonderful support! - Niro from Comfort Works

Posted 4 years ago

“great service, good fit and looks amazing”

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Posted 4 years ago

Hi Sivan, thanks for writing us a review! We're happy to know your new Strandmon slipcovers fit well and you're satisfied with the purchase. Thank you again for your support! :) - Niro from Comfort Works

Posted 4 years ago

“Amazing quality!! The fit is perfect!!”

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Posted 4 years ago

Hi Lia, thanks for writing us a review. We're glad your happy with your new Ektorp slipcovers! :) - Niro from Comfort Works

Posted 4 years ago

“Thanks so much for these amazing products!!! It took my living room to another level of chic-ness . We are in love!!!!! So much we are ordering a second set in a different t color!!! Just amazing”

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Posted 4 years ago

Hi Lisa, thank you for sharing with us the photos and for writing us a review! Wow, the slipcovers look great and definitely changes the atmosphere of the room :) Thank you again for the support! - Niro from Comfort Works

Posted 4 years ago

“We were very impressed with our custom covers!!!”

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Posted 4 years ago

Hi Angela, we're so happy to hear you're satisfied with your new slipcovers. Thank you again for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“I never write reviews for anything, but I’m just so pleased with my faux leather Karlstad covers. They truly fit perfectly (tough to put on! but that’s expected) and the color matches the photos on the website and what other customers have posted. It’s given a new life to my 6 year old couch that I love. I’ll have to see how well they hold up, but just from the feel, I can tell they will withstand dogs jumping all over it and people rolling around on it for several years at least. Definitely worth the money and the wait. Will order again in the future for other pieces.”

Comfort Works 5 star review on 6th April 2021

Helpful Report

Posted 4 years ago

Hi Jennifer, we're glad we could change that and we appreciate your time writing us a review. We're a small team it's customers like you with the wonderful support that keeps us going! Our seamstresses will be very happy to hear. Your sofa slipcovers look amazing and we can't wait to rejuvenate the rest of your furniture pieces. Looking forward to assisting you again! :) - Niro from Comfort Works

Posted 4 years ago

“Hi, I received today my order and in what I consider a timely manner (3mo) for a custom made sofa cover. The Backa 2.5 Seater Sofa Cover colour: Kino Navy fits like a glove and I love the color. The quality and craftsmanship is excellent! What I really love was the little tag inside each section that said "Hello, I belong to the seat cushion" etc. Just want to say thank you to all that took the time to produce a perfect fitting sofa slip cover and the kind personal note from Rachel! Cheers from Portugal!”

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Posted 4 years ago

Hi Fernanda, thank you for your time and for sending us a review! We're glad you're happy with your new slipcovers. We love the tags too - definitely makes assembling a little easier! Thank you again for your wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“Great sofa cover, as expected and works well with the farlov. We got the added usb attachments and they are very handy, covered underneath the cushions so can't be seen and means you can easily charge your phone even if you are not near the plug. Definitely happy with the addition! We got the Scandi, Kino Natural for the Farlov - I really wanted a natural linen look but didn't want to pay the high price tag for the full linen fabrics. This one has done a nice job, is a creamy colour and has a lineny look and is soft enough”

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Posted 4 years ago

Hi Hannah, thanks so much for taking the time to send us a review! And wow, your sofa looks great with the Kino Natural fabric! Glad the USB attachments work well with them too. Thank you again for your wonderful support! :) - Niro from Comfort Works.

Posted 4 years ago

“My fifth couch cover purchase from Comfort Works (over a period of about 12 years). High quality, and lasts much longer than you'd expect with a claw-happy cat. Fits snugly, is very comfortable, and helps us keep our comfy Ikea couch for many more years.”

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Posted 4 years ago

Thank you! We're always thrilled to hear of happy and supportive customers :). Best, Samantha T. from CW.

Posted 4 years ago

“お世話になりありがとうございました。ボロボロだったソファが新品のように生まれ変わりました！作りもしっかりしていて、とても丁寧なお仕事をされているなぁと感じました。サイズもぴったりで、手触りも良く、大満足です。注文する前に色々質問しましたが、丁寧にお返事いただき、ありがとうございました😊”

Comfort Works 5 star review on 4th April 2021

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Posted 4 years ago

Suzukiさまレビューをいただき、ありがとうございます！ソファカバーがぴったりと合っている様子を拝見させていただき、私も嬉しく思っております。今回お選びいただいたイージークリーンブレンド生地はナノコーティングがされているため、水分が染みにくく、簡単にお手入れしていただけます！汚れの心配をせず、ゆっくりとおくつろぎください。:) 落ち着かない日々が続いておりますが、お身体に気をつけてお過ごしくださいませ。 Naoko from Comfort Works

Posted 4 years ago

“I ordered a Klippan Love Seat Cover and 4 wooden legs. I love the look of the legs, though they are a little shorter than the metal ones which will be an adjustment, and I had to unscrew the metal rods a bit on 2 of them to make them fit the frame. The cover doesn't have the elastic straps my old Ikea one did to keep it tucked in place which was disappointing, but otherwise it fit great. I love the color and the material seems great. Overall pretty satisfied with my purchase.”

Helpful Report

Posted 4 years ago

Hi Allie, thank you for your honest feedback! We're glad that you're mostly satisfied with your slipcovers :). As for the sofa legs, we have a few varieties that have differing heights and they can all be adjusted. The slipcovers also indeed do not come with the straps but they can still be tucked neatly for a perfect finish. All information regarding the sofa legs and slipcovers are available on the product pages on the website. Thank you! - Best, Samantha T. from CW.

Posted 4 years ago

“I ordered 8 chair covers for the Harry Ikea chair after having some sample fabrics sent to me. The slip covers fit perfectly and look great. So happy I went with this company. Good communication and follow up as well. Highly recommend!”

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Posted 4 years ago

Thank you! That makes the entire team's day!

Posted 4 years ago

“So pleased! Took a chance as read a few reviews from unhappy customers but I am thrilled! Ordered the 100% linen for IKEA sofa and it looks amazing!”

Helpful Report

Posted 4 years ago

Hi Lisa, thank you for giving Comfort Works a go and for the kind words! We believe we approach all dissatisfied customers with the fairest approach and all cases are investigated thoroughly by the team, so we're thrilled that you remained optimistic and are thrilled with the slipcovers :). Best, Samantha T. from CW.

Posted 4 years ago

“Fits perfectly, the color is chick and the fabric seems durable.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews