Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Put the covers on today, it has taken longer than anticipated but very pleased with the result. We would recommend these covers to anyone who has a IKEA Manstad sofa bed. Ours was 12 years old and now it looks like new.”

Comfort Works 5 star review on 10th April 2021

Helpful Report

Posted 4 years ago

Hi Peter, thank you for writing in a review. It does take a little while with the Manstad to put on the covers because of how the model is and you'd have to disassemble them to put on the covers, but I'm glad you managed to put them through - the slipcovers look great! Thank you again for the support! :) - Niro from Comfort Works

Posted 4 years ago

“Comfort Works are amazing. We were sorely let down by IKEA who delivered a sofa without covers and with the promise there would follow the next day. 6 weeks later no covers and I finally received a refund for the unsupplied covers and a relatively small amount of compensation but it was enough to cover the sofa and footstool, which were the perfect sizes we needed, in the most gorgeous claw proof velvet. Customer Service was excellent and hearing how we had been living on plastic cushion covers for so long pushed our order through and it was a lovely experience this week when they arrived several weeks early. They were beautifully packaged and very clearly labelled inside the each cover as to where they go. We are now more than happy that IKEA messed up. Thank you Comfort Works for saving the day.”

Helpful Report

Posted 4 years ago

Hi Deborah, thanks so much for taking the time to leave us a very detailed review. Your slipcovers for your Vimle footstool and sofa does look amazing! We're very happy to hear you love the slipcovers and were easy to install. I can see little Arnold loves the new slipcovers as well - super cute! :) Thanks again for the kind words and wonderful support as we're a small team. Our seamstresses would be very pleased :) - Niro from Comfort Works

Posted 4 years ago

“I can't really express how happy I am with these covers. Our couch looks amazing. And the natural linen is SO soft. The vegan leather matches our real leather pour perfectly. I will 100% be ordering again in the future.”

Helpful Report

Posted 4 years ago

Hi Erin, thank you for taking the time to leave us a review! Your new slipcovers look great! Not many customers like the mismatch of different fabrics by choice, but glad you love them! Thanks so much for the wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Fantastic fit, really simple and arrived promptly - very highly recommended ⭐️⭐️⭐️”

Helpful Report

Posted 4 years ago

Hi Louise, thanks so much for your kind words. Happy to hear your new Ektorp slipcovers work great. Thanks again for the support! :) - Niro from Comfort Works

Posted 4 years ago

“Well made, good quality material. Generous proportions - our original ikea covers were much tighter and difficult to put on, these are much better. Would recommend 100%.”

Helpful Report

Posted 4 years ago

Hi Eric, thank you so much for taking the time to write us a review. Wonderful to hear the covers were easy to install and that you're happy with your new Ektorp slipcovers! Thank you again for the wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“I love my new covers. Fast reliable service. This is my second set from Comfort Works.”

Helpful Report

Posted 4 years ago

Hi Sarah, wonderful to hear your second slipcovers work great and we've managed to review yet another furniture piece. Thank you again for your wonderful support and for always thinking of us! :) - Niro from Comfort Works

Posted 4 years ago

“Mooie hoes, past beter om de bank heen dat de originele ikea hoes! Dit komt door de elastische zijkanten. Heerlijk zachte stof, goede kwaliteit en snel geleverd!”

Helpful Report

Posted 4 years ago

Hallo Kristen, heel erg bedankt voor het schrijven van een recensie. We zijn blij te horen dat je dol bent op je nieuwe covers. Nogmaals bedankt voor de geweldige ondersteuning! :)

Posted 4 years ago

“Great quality and fits perfectly...It actually fits better than the original. Gave our very old Ikea sofa a second life :) Thanks!”

Helpful Report

Posted 4 years ago

Hi Sonia, thanks so much for sending us a review. We're so happy to hear we've managed to revive yet another tired sofa. Thanks again for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“Great product, fits perfectly and has given out sofa a new lease of life! Great company service and value.”

Helpful Report

Posted 4 years ago

Hi Helen, thank you for leaving us a review. Happy to hear we've managed to revive your Klippan! Thanks again for your support :) - Niro from Comfort Works

Posted 4 years ago

“The slipcover I ordered is great! I love the way it looks and couldn't be happier with the product!”

Helpful Report

Posted 4 years ago

Hi Kiley, thanks for sending us a review. Wonderful to hear your new slipcovers work well and you're happy with the results. Thanks again for your support! :) - Niro from Comfort Works

Posted 4 years ago

“The quality of the fabric as well as the superb quality of construction have made me a very happy customer! Your attention to exact measurements is reflected in the superior fit if the slipcover. Thank you!!”

Comfort Works 5 star review on 9th April 2021

Helpful Report

Posted 4 years ago

Hi Vicki, thanks for taking the time to write us a review and sharing some photos. Your Pottery Barn armchair looks great with the new slipcovers and looks pretty cozy, if I must say! Thanks so much for your wonderful support once again! :) - Niro from Comfort Works

Posted 4 years ago

“Molto bello. Non ho dato punteggio pieno solo perché mi chiedo se non fosse possibile progettare le fodere in modo da non dover completamente smontare il divano. Ottimo materiale.”

Helpful Report

Posted 4 years ago

Ciao Stefano, grazie per aver dedicato del tempo a scriverci una recensione. Siamo felici di sapere che le tue copertine funzionano alla grande. Alcuni modelli richiedono che i divani vengano smontati poiché i modelli sono realizzati in questo modo. Tuttavia, condivideremo sicuramente il tuo feedback con il team. Grazie mille ancora per il meraviglioso supporto! :)

Posted 4 years ago

“De la commande ( je conseille également les échantillons), l’excellent relationnel avec le service clients, la livraison et enfin la qualité des housses ...tout est parfait et félicitations aux équipes de Comfort works. Mon nouveau canapé illumine à la fois mon intérieur mais aussi mon esprit 👍”

Helpful Report

Posted 4 years ago

Merci Florence ! Cela fait toujours plaisir lorsque nous entendons des mots aussi gentils de la part d'une cliente satisfaite! :) Votre canapé est superbe! Merci pour votre soutien! Mathilde de Comfort Works

Posted 4 years ago

“The customer service was fantastic. Communication was consistent and ongoing throughout the entire process. Price was 1/4 of what I would have paid at Arhaus. Delivery was quick and everything packaged well.”

Helpful Report

Posted 4 years ago

Hi Stacey, thanks for dropping us a review! So happy to hear your new Arhaus slipcovers work great and your CX agent Omar, would definitely be pleased to hear as well. Thanks so much for your wonderful support! :) - Niro from Comfort Works

Posted 4 years ago

“The covers fitted onto my IKEA Farlov sofa like a glove and the natural linen is beautiful quality. Comfort Works have been brilliant right from my first communication with them. Really happy!”

Helpful Report

Posted 4 years ago

Hi Caroline, thanks so much for writing us a review. We're so happy to know your new linen slipcovers for your Farlov work great. I'm sure your CX agent Jun, would be happy to hear as well :) Thanks so much for your wonderful support once again! - Niro from Comfort Works

Posted 4 years ago

“It's like having a new sofa. Could not be happier. Bloody fantastic.”

Helpful Report

Posted 4 years ago

Hi Antony, happy to hear you're happy with your new slipcovers! We're glad to know we've managed to revive yet another tired sofa :) Thanks so much for your wonderful support - Niro from Comfort Works

Posted 4 years ago

“Arrived in a timely manner and the slipcover was perfect!!! I will always use Comfort Works for any of my IKEA sofa needs :)”

Helpful Report

Posted 4 years ago

Hi Dorothy, so happy to hear your slipcovers work great! Thanks so much for working with me throughout the process and we are very grateful for your support! Do share with me a photo whenever you can as we'd love to see how it turned out as well and share this with our seamstresses :) - Niro from Comfort Works

Posted 4 years ago

“Great value and a much needed lift to a tired sofa. Thank you!”

Comfort Works 5 star review on 8th April 2021

Helpful Report

Posted 4 years ago

Hi Annie, thanks for sharing a review with us. Your new Karlanda slipcovers look good! Thank you so much for your wonderful support once again :) - Niro from Comfort Works

Posted 4 years ago

“Ok ordered based on the excellent reviews in November 2020, however had a hiccup as my order didn’t progress any further after payment. TBF I put it down to Covid until I emailed in early March to query where my new chair cover was !! Sure enough someone forgot to press GO! That said as soon as I raised the matter I can’t fault the service- my order was fast tracked & I was give a small refund. I am very happy with my new IKEA cover for both the Stocksund armchair & ottoman. Cover fitted perfectly & looks so welcoming in our bedroom. Thanks Rachel”

Helpful Report

Posted 4 years ago

Hi Ali, thanks so much for sharing your review. Sorry again for the small hiccup, but I'm glad our lovely agent Naomi has managed to turn this around for you. Your new slipcovers look amazing! Thank you again for your wonderful support :) - Niro from Comfort Works

Posted 4 years ago

“Super Qualität und toller Service!!! Absolut zu empfehlen.”

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Posted 4 years ago

Besten Dank für deine freundlichen Worte!

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews