Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.47

4.5 Rating 2,156 Reviews

85 %

of reviewers recommend Comfortbilt.net

4.5

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was easy to order”

Helpful Report

Posted 4 years ago

“great website, informative but overwhelming. Great products too!”

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Posted 4 years ago

“Great customer service! I was informed that my previous hp55 had been recalled. Comfortbilt sent me a new, nicer unit, the hp50 within 2 weeks! FREE! Very happy with that! I hope to be a comfortbilt customer for life!”

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Posted 4 years ago

“love my new stove! customer service is awesome”

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Posted 4 years ago

“Glenn is parts is fantastic”

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Posted 4 years ago

“The site is laid out nicely. Units and installation packages can be ordered directly. It has user manuals and videos available. The videos are particularly helpful. Contact information is easy to find. The troubleshooting page is very weak and really provides no useful information.”

Helpful Report

Posted 4 years ago

“Pellet stove is noisy! The beep is piercing and the HP22 doesn't have a volume control. I can't turn the stove up in the morning or I'll wake the whole house. The air running through the small blowers tubes is like a jet engine. If you opened these up a bit it would quiet things down. Also how about a variable speed blower motor for when the fire isn't that high? Just some things to think about. Other than that, nice stove.”

Helpful Report

Posted 4 years ago

“The HP-22 is a beautiful addition to our home. We've lived with wood heat for over 40 years. This is our best system to date. It heats our cabin on the Hood Canal of WA better than any stove we've had before it. Its efficiency is fantastic and welcome; we burn 3 tons of pellets a season. The best part of this stove is the customer service that comes with it ... which is amazing.”

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Posted 4 years ago

“Love how the stove keeps our house comfortable and also using less propane so far is a plus.”

Comfortbilt.net 5 star review on 29th November 2021

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Posted 4 years ago

“Easy to use and if need help they reply to emails or phone calls right away.”

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Posted 4 years ago

“Parts required easy to identify and purchase. Easy to install.6”

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Posted 4 years ago

“The stove worked great for the little time i used it,as the trailer burnt to the ground along with the stove.”

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Posted 4 years ago

“My new stove was missing the thermostat wire and Jonathan was kind enough to ship one out immediately and walk me through the process of installing it. Customer service was fantastic!”

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Posted 4 years ago

“YOU GUYS DONT NEED TO CHANGE ANYTHING!! EXCELLENT SALES AND CUSTOMER SUPPORT. JOHNATHAN IS ALWAYS ON POINT WHENEVER I HAVE AN ISSUE TOP NOTCH”

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Posted 4 years ago

“Comfortbilt products, price and fast shipment are all amazing. I would definitely recommend them to a friend and use their products in the future.”

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Posted 4 years ago

“Good selection, fair prices, fast shipping!”

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Posted 4 years ago

“So far so good, warm and quiet”

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Posted 4 years ago

“Received fast working great”

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Posted 4 years ago

“Wonderful. Easy install and plenty of heat. No need for my home heating so far this year”

Comfortbilt.net 5 star review on 24th November 2021

Helpful Report

Posted 4 years ago

“I give them a 5 for customer support. They have always gone out of their way to answer my questions. Even after hours. I try to keep some parts on hand for small issues. They stock a good assortment for this purpose and shipping is fast. Only complaint is the stupid single use felt gaskets. I bought some realizing how cheap they were for what they are charging. I used them as templates on some 1/8" thick sheet high temp silicone material cut them out and punched a few holes.”

Helpful Report

Posted 4 years ago

Comfortbilt.net is rated 4.5 based on 2,156 reviews