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Comfortbilt.net Reviews

4.5 Rating 1,982 Reviews
87 %
of reviewers recommend Comfortbilt.net
4.5
Based on 1,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Comfortbilt.net Reviews
Anonymous
Anonymous  // 01/01/2019
Great company
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Posted 4 years ago
Your customer service department is incredible!
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Posted 4 years ago
We replaced our wood stove with the Comfortbilt pellet stove this last month and are so pleased with the stove. I no longer have to stack and carrying in wood. The warmth is wonderful. The service is great and I have had to call and ask questions a few times the tech service is great and they took time with me to answer my questions. Thank you Comfortbilt
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Posted 4 years ago
Good so far. Keep up the good work. Every time I had a problem they worked with me to get it fixed thanks
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Posted 4 years ago
We called in due to our igniter failing. They immediately sent us a new one. That igniter didn't work for whatever reason, so we called again. They didn't even blink an eye at sending us another one. They sent it over-night it at no charge to us and included a few extra fuses just in case! Wonderful customer service on our warranty!!! We would highly recommend this company and their product!
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Posted 4 years ago
They responded quickly to the problem we had with our switch. Extremely satisfied with their service!!!
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Posted 4 years ago
I called a few times and they were answered all my questions! Thanks
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Posted 4 years ago
Best for the price. Best for any price. When you call for assistance and the owner of the company handles the call himself! THAT'S WHAT I CALL SERVICE!
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Posted 4 years ago
Always willing to make things right...even after several switches have burned out
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Posted 4 years ago
Great Stoves, I stepped away from my wood and coal stove thinking pellets aren't as good. I was wrong it heated my home throughout the winter, I literally didnt use a blanket...Awesome I recommend it.
Comfortbilt.net 5 star review on 31st March 2021
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Posted 4 years ago
Works great. Burns clean. We like that we can turn up or turn down the heat.
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Posted 4 years ago
I am extremely happy with the pellet stove. The service from Comfortbilt has been outstanding from the time I placed my order. The stove was actually picked up the following day from the trucking company. I had to buy venting at a couple different intervals due to my exhaust vent already being in place, and Comfortbilt had these items in stock and sent them the same day. One shipment was lost by Fedex that I had overnighted, and Comfortbilt just overnighted another set. The Fedex shipment finally did show up and they sent me a return label in another shipment I had ordered. The Duravent piping I purchased from them is top notch, and they even had the best pricing on the internet for the piping. Great company to do business with!
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Posted 4 years ago
The service rep. Was friendly and helpful. Shipping was prompt and the communication was clear and informative. Thank your team for a job well done. And great stove!
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Posted 4 years ago
Very good service
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Posted 4 years ago
Our experience was great! We absolutely love our pellet stove and all the help we received with the customer service.
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Posted 4 years ago
My second pellet stove and probably the best one I ever bought company fantastic shipping superb and the price excellent will definitely do business again
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Posted 4 years ago
Product as described. Arrive in a timely manner. Everything was great.
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Posted 4 years ago
Comfortbilt builds a great product with even better after service
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Posted 4 years ago
HP-50 model has been great. Customer service has been great. Great stove at a great price and good company relations. I live in Northeast near Canadien border. It keeped us pretty warm through the winter. I used to own a Harmon Accentra. The Comfort built is a third of the price and puts out comparable heat but the HP-50 in my opinion is a better stove!! Thank you Comfortbuilt!
Comfortbilt.net 5 star review on 24th March 2021
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Posted 4 years ago
Good customer service fast shipping.
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Posted 4 years ago
Comfortbilt.net is rated 4.5 based on 1,982 reviews