Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,982 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and great products.”

Helpful Report

Posted 4 years ago

“Nicest pellet insert ever. Exceeds expectations and makes everyday warm and relaxing”

Helpful Report

Posted 4 years ago

“I like the stove very much, it seems to be feeding pellets at a higher rate than expected . It is feeding at a rate of about one and a half bags per 24 hours on the lowest setting, most users report about one bag per 24 hours. I wish there was a way to slow it down because it also makes the house too warm at that rate to just let it run , so that leads to more starting and stopping than I would like to do.”

Helpful Report

Posted 4 years ago

“The stove arrived on time and in perfect condition; ordering and delivery were perfect. On first trial, however, the auger did not work properly and pellets would not feed. The problem was that the set screw in the base of the auger did not engage the shaft of the auger motor and could not be screwed in far enough to engage. The threads in the base of the auger seemed to be fouled. I bought a 6mm-1.00 tap to cut or clear the threads. After re-cutting the threads the set screw engaged the shaft just fine; the auger turns and the stove now works beautifully. I am very happy with the purchase.”

Helpful Report

Posted 4 years ago

“Top notch service parts are shipped ASAP.”

Helpful Report

Posted 4 years ago

“I owned a few pellet stoves over the years.Comfortbilt pellet stoves are the best by far.”

Helpful Report

Posted 4 years ago

“Great customer service. Really stand behind their product. The unit itself has been fantastic exceeding my expectations.”

Helpful Report

Posted 4 years ago

“I bought the stove in January and within the first month the main power switch went out it’s been 4 month’s now and the power switch has gone bad 2 more times comfortbilt has sent me new switches each time with no cost but this is getting old they are aware of the problem I can’t rely on this stove to keep my house warm”

Helpful Report

Posted 4 years ago

“Exceptional customer service ! I love my HP 50.. I find a great comfort being able to ask about any concerns . Thank you so much.”

Helpful Report

Posted 4 years ago

“Your service department is nothing short of excellent! Always courteous and polite, provide awesome customer service. Shipping was fast”

Helpful Report

Posted 4 years ago

“My comfortbilt stove works very nice.when I need help customer service are very helpful”

Helpful Report

Posted 4 years ago

“The customer service is great the product is awesome and I have told my family and friends about Comfortbilt we would buy again. Thank you”

Helpful Report

Posted 4 years ago

“I love my stove. Reduced my electric bill and keeps the entire house comfortably warm”

Helpful Report

Posted 4 years ago

“Wonderful customer service! Great product! Thank you!”

Helpful Report

Posted 4 years ago

“Very satisfied with the ordering process, timeliness of shipment and product.”

Helpful Report

Posted 4 years ago

“Our stove came severely damaged and had to be returned. It was replaced but not without a great deal of difficulty since it was in the basement. We had to hire 3 guys to get it into the basement to begin with. Then again to get the replacement in and again to get the damaged one out. This cost us $500. Now we just need to spend some time on the phone with technical assistance to make sure we have it running properly. It seems to go through too many pellets.”

Helpful Report

Posted 4 years ago

“I just upgraded to this from a 17 year old us stove 6039. What an improvement! I can watch TV at normal volume and customizing the heat settings is easy and relatively intuitive. Shipped and arrived quickly and the packaging was excellent.”

Helpful Report

Posted 4 years ago

“We are very pleased with this stove!”

Comfortbilt.net 5 star review on 5th April 2021

Helpful Report

Posted 4 years ago

“Great product and service. They are always responsive and knowledgeable. Thanks guys!”

Helpful Report

Posted 4 years ago

“couldn't find anyone in my area to service my comfortbilt so I called and they told me what I needed and how it would be easy to do it myself, I was not sure about this but ordered the part they told me to and watched a video on utube and got my stove running in minutes. The customer service there was excellant and next time something happens I am confident I can fix it myself with a little help from the people I bought the stove from.”

Helpful Report

Posted 4 years ago

Comfortbilt.net is rated 4.5 based on 1,982 reviews