Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,977 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 12th February 2024

Anonymous

Anonymous // 01/01/2019

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“The biggest problem I have with it is the pellets hang up on the sides of the hopper. Other than that a pretty good little stove”

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Posted 1 year ago

“Sent the part I needed right away. Great warranty service.”

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Posted 1 year ago

“everything went very well great customer service and my new oem burn is of good quality”

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Posted 1 year ago

“I like my stove, but in 4 years I have replaced the igniter 3 times and the burnpot twice. I use my stove 4-5 months a year, and it seems like thes parts should be designed to last a little longer.”

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Posted 1 year ago

“Fast shipping and always quality customer service”

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Posted 1 year ago

“Very easy to work with. A pleasant experience overall. Thank you”

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Posted 1 year ago

“Called ComfortBilt and they were helpful with diagnosis...fixed my problem...very satisfied”

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Posted 1 year ago

“Excellent service. My pellet stove had a small broken part when it was delivered. The service department sent a replacement out in a very timely manner.”

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Posted 1 year ago

“Comfortbilt has incredible customer service and helpful videos. If you or I ever need assistance in getting your Comfortbilt stove operating perfectly Tyler in customer service or the website is always a great resource.”

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Posted 1 year ago

“Received correct part quickly”

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Posted 1 year ago

“#1 For me.”

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Posted 1 year ago

“There customer service is second to none Thank you Mr Gordon Clay”

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Posted 1 year ago

“Great job”

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Posted 1 year ago

“Great service my first part was received damaged and the next one came within a week”

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Posted 1 year ago

“Very good service!! I like to fix things myself and this company has great online and phone support!! Thanks for promptly returning my calls 😀”

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Posted 1 year ago

“This is the third (in 4 years) fire pot I’ve needed due to the first 2 cracking. The first one was replaced under warranty but the 3rd one cost me $80. It will, I’m afraid, be an ongoing problem. I love everything else about the pellet stove.”

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Posted 1 year ago

“Can you give 5++ stars? We have been so blessed to have our Comfortbilt stove. The heat is so much better than conventional heat. We have also appreciated the costomer service. The staff have gone out of their way to give assistance and make sure we have a safe, functioning stove. we take this opportunity to say publicly, THANK YOU, David and Twila”

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Posted 1 year ago

“I was very satisfied with my experience on the chat line. When I have called before your company has always helped me. With the video you sent me I was able to install the part and fix the issue. Being a female and elderly I did not know if I could do it but I did and wasso proud of myself. Thanks Comforbilt.”

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Posted 1 year ago

“Great products”

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Posted 1 year ago

“I owned a Breckwell P23 pellet stove for about 15 years. During that time, I replaced the blower fan and the hotrod igniter. The stove was a war horse. I could easily dump a full bag of pellets into the generous hopper opening. As mentioned by many others, the Comforbilt's opening is small and pellets end up around the opening. But, about a month ago, I was touching the control panel on the Breckwell and had some static electricity to the board. It still worked, but I had to unplug it to get it to turn off. So, I bought a Comforbilt HP50. This is my thoughts about it compared to my old Breckwell: The Comforbilt is much easier to operate. My old stove had a manual damper rod that I had to adjust. The Comforbilt is automatic. I still use it on manual, like my old stove, and that works well for me. I love the remote control and it works great. The glass stays much cleaner on my new stove and is easy to clean. Speaking of cleaning, this is a daily must for any pellet stove. I use a small paint brush mostly and use my old Breckwell burn pot scraper to clean it. Comforbilt should provide this for you, but they don't. Also, the sides to the new stove are hard to put back on. Lining up the screw when you cannot see anything is challenging. But they biggest difference is the amount of pellets I"m using. The Comforbilt uses more than the old stove. I'll know for sure after a year of use, but am guessing I'll use a half of ton more with the new stove. So, if asked if I'd buy this stove again, the answer is yes. I'm hoping it will have the same durability as the old stove, but only time will tell.”

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Posted 1 year ago

Comfortbilt.net is rated 4.5 based on 1,977 reviews