One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,403 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BC1 was very helpful and understood my query with no problem. Quickly resolved my issue.”

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Posted 1 month ago

“Great service from MB9, dealt with my enquiry quickly and to my satisfaction”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“FS2 was very helpful and dealt with my issues very professionally. She was very informative and answered all my questions.”

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Posted 1 month ago

“EF3 very helpful”

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Posted 1 month ago

“VH3 provided excellent service.•Polite and professional communication.•Efficient in coordinating between departments.•Appreciated for thoroughness and phone manner.”

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Posted 1 month ago

“I cant thank Asha enough for helping us sort out my grandads insurance, she was so understanding and helpful, something that felt so stressful last week was made so calm and simple when in her hands. So thank you AK7.”

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Posted 1 month ago

“Phoned up today to reset my direct debit and pay off an installment. Was all done very quickly and professionally by TJ2 who had it all done in no time. Well done TH2”

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Posted 1 month ago

“Caitlin co4 was amazingly professional, courteous and considerate helping provide insurance cover. I thank her personally and must say she is a credit to the company. Thank you PMi”

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Posted 1 month ago

“I rang today 25th June 2026 and spoken to Sam SN1 he was very helpful and explained my policy to me . So thank you for your patience.”

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Posted 1 month ago

“ME8 was very helpful, polite and very professional. She had my issue resolved in very quick time.”

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Posted 1 month ago

“Fantastic great to speak to someone who knew exactly whst I needed to change on my account x”

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Posted 1 month ago

“Great service from Maddison ME8. Very helpful indeed. Really helpful & professional Thanks so much.”

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Posted 1 month ago

“I’ve been dealing with the very patient, kind Leanne Warren- Le6. We had some problems with paying for our renewal and she helped us out. Thank you Leanne.”

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Posted 1 month ago

“Advised me well”

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Posted 1 month ago

“Ben was really helpful, and actually reassured my daughter about her test! Thanks for sending the certificate over so quickly. She passed!!!”

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Posted 1 month ago

“Emily (EC4) was super friendly and helpful at cancelling my daughter’s learner policy and quoting for a full insurance policy for her. Unfortunately the quote was double what I had been quoted elsewhere so we didn’t proceed but that was nothing to do with the service Emily provided.”

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Posted 1 month ago

“Had a couple of queries regarding my car insurance and breakdown ccver before my partner and her daughter embarked on a long trip. Bridie (BC1) was superb. Handled my queries politely and efficiently and put my mind at rest. A credit to the customer service team and to One Call Insurance. Thanks Bridie”

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Posted 1 month ago

“When I logged on in the evening (7pm) it was good that I got connected straight away and didn’t have to wait like 30 minutes which is my experience during the day. TJ2 answered relatively quickly and helped with what I needed.”

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Posted 1 month ago

“Yes. My handler Jordan JE3 was very helpful and answered my query in good time.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 436,403 reviews