One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,403 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Friendly and helpful”

Helpful Report

Posted 1 month ago

“TS7 your help today was very helpful and appreciated thanks 🙏 again for sorting out my new car insurance for me As I could not do it myself 😊”

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Posted 1 month ago

“A slight error on my policy document but Emily AKA EC4 dealt with it very well.”

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Posted 1 month ago

“BCI attended to my querie today. She was very efficient and attended to it quickly.”

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Posted 1 month ago

“Tara (TJ2) was very quick and polite and answerd all my questions to my full satisfaction”

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Posted 1 month ago

“Unfortunately, OneCall were unable to renew my cover at a competitive rate today. However, Anais was very helpful and did her best to assist.”

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Posted 1 month ago

“Advisor EC4 was lovely. Called back offering help with temporary addition to policy. Very friendly and knowledgeable.”

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Posted 1 month ago

“Your colleague Ava (AR2) was most helpful & friendly & actioned my query immediately.”

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Posted 1 month ago

“Renewing home insurance payment was taking a while to clear from pending in my bank, chased with Emily - EC4 and quickly got a resolve that my insurance was being renewed.”

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Posted 1 month ago

“ME8 answered my queries and was very helpful Thank you”

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Posted 1 month ago

“ME8 answered my queries and was very helpful Thank you”

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Posted 1 month ago

“ME8 answered my queries and was very helpful Thank you”

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Posted 1 month ago

“Found it hard to get on my portal at first had to ring and speak to someone very helpful”

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Posted 1 month ago

“I found IIana lovely to talk to, through my entire phone call she came over as being caring, understanding, and very professional, if all your call handlers are like IIana you have fantastic staff 👍”

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Posted 1 month ago

“KT7 was very helpful and made everything smooth and simple to process”

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Posted 1 month ago

“I connected with one call on live chat and spoke to ir2 who was so helpful! My quote was sorted and paid within minutes, really happy with the service today and will stick with one call and recommend them to friends and family, so easy to deal with and great value!!”

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Posted 1 month ago

“Clear and concise. Very helpful. Thank you.”

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Posted 1 month ago

“CN4 was very helpful in unravelling my query.”

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Posted 1 month ago

“Call handler TJ2 on live chat was prompt, very helpful and answered my query in no time at all.”

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Posted 1 month ago

“Spoke online with BC1 today. This was to get a new car that has only just been registered insured it took some time but with all the information that I was asked for Bridie managed to get it across the line. The insurance came in no more expensive than my current insurance which was absolutely fantastic and I feel safe now knowing that I can go and collect my new car and get on the road straight away this evening. As it would have meant a longer delay if I had to wait for the DVLA to fully show the car everywhere and that's not what we wanted we wanted to get on the road tonight and now we can thanks to the wonderful help that I received today.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 436,403 reviews