One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,411 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young man was very good at his job and helped me very much”

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Posted 1 month ago

“We have been with One Call for a few years now and are very happy with the service they provide. Today, Agent LC6 was excellent, providing the information I needed as well as putting my mind at rest in regards to my concerns about my policy.”

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Posted 1 month ago

“Happy after an Online chat with HH2 managed to get a reduction in excess & renewal price”

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Posted 1 month ago

“RW2 was very helpful and efficient with my renewal query and re-quote”

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Posted 1 month ago

“Michelle wasProfessional, knowledgeable and very helpful”

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Posted 1 month ago

“After receiving a letter stating my premium was to be increased, through no fault of mine, I contacted One Call via chat. I was assisted by EG4 (Elisha G) who was very understanding, took the time to listen to my issue and reviewed the evidence I was able to provide. She was able to assist and clear up the matter, leading to the removal of the additional premium, which was”

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Posted 1 month ago

“TJ1 WAS SO HELPFULL SORTING A PROBLEM”

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Posted 1 month ago

“SS9 was very helpful & picked up on a prior chat which was disconnected rather than me having to repeat everything. Satisfied with updates completed, all good”

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Posted 1 month ago

“SK4 I received excelent help earlier, from customer service. Polite and gave me the much needed information.”

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Posted 1 month ago

“So easy to use the web chat. IS1 was friendly, helpful and efficient”

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Posted 1 month ago

“Pleasant conversation , made easy and straight forward, spoke to "KB2" Thank You,”

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Posted 1 month ago

“Helpful sales man and a good deal for next 3 years”

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Posted 1 month ago

“KC8 was really helpful explained everything and gave me a very good price on my motorbike renewal will definitely be ringing next year for a quote for my car .kind regards Paul Buggin”

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Posted 1 month ago

“Really pleased with One Call. Spoke to agent CO4 about my policy and they were super helpful — patient, clear and sorted everything without any fuss. Made the whole thing easy. I’ll be using them again.”

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Posted 1 month ago

“SM5 made it really easy for me to challenge my renewal when it came around. She took an equivalent price, and ensured I kept all the extras I'd added and reduced cost by £60 yearly. my contents cover has also gone from £15000 to £100000 so I dont need to worry about listing things if the worst happens.”

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Posted 1 month ago

“very helpful and knowlegable”

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Posted 1 month ago

“RW2 was so helpful and assisted with my request that we found a resolution that was very useful and helpful.”

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Posted 1 month ago

“Excellent service from Mia”

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Posted 1 month ago

“Auto renewed policy but I no longer owned the car, got in touch on chat and although the wait time was a little long I eventually got through to Mia who was most helpful and said I would get a full refund in 3-10 days, along with back dated refund on proof of V888 form. I will use this company again if I get a new car as the service has been excellent.”

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Posted 1 month ago

“The agent (IR2)was very helpful and professional. She conducted a review of my renewal for car insurance and reduced it by £25. Very satisfied with how this was conducted.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 447,411 reviews