One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,206 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have just renewed my building and contents insurance with the assistance of **KT7** who could not have been more helpful as well as very patient and to whom I would award five stars at the very least.”

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Posted 1 month ago

“Thank you, TJ1, for your kind, professional assistance.”

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Posted 1 month ago

“Explained about my car insurance. Then went on to explain my DD .”

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Posted 1 month ago

“I had a chat with customer services I got my insurance sorted really quickly and efficiently, thanks so much LG3”

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Posted 1 month ago

“I had a chat with customer services I got my insurance sorted really quickly and efficiently,another year with one call happy customer.MB1”

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Posted 1 month ago

“Called in to find out if One call could match prices off a comparison site - spoke to Caitlyn CB5 who was very helpful and patient,got me a deal way better that the one i'd seen.”

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Posted 1 month ago

“Paige.S was very helpful and great help and friendly and not pushy and was understanding.”

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Posted 1 month ago

“Paige.S was very helpful and great help and friendly and not pushy and was understanding.”

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Posted 1 month ago

“jT3 very helpful”

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Posted 1 month ago

“Customer service 5 / 5”

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Posted 1 month ago

“CH5 sounds like a bot but was obviously a human! Good service and response to questions.”

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Posted 1 month ago

“EW2 operative was very helpful and very patient with me as I was finding it difficult to get a quote for insurance for a new car I am purchasing on Thursday.”

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Posted 1 month ago

“I have been with them some time, and they always look at saving me money on my car insurance, with quick response on the online chat you get with a policy the lady who helped me was very informative, her reference was KS8”

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Posted 1 month ago

“Your agent, SM5, guided me through some tricky areas of my home insurance that I could not have handled myself. The upshot of this meant upgrading parts of my policy, which I was happy to do after Sasha explained the details to me. All in all quite a pleasant experience really.”

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Posted 1 month ago

“Philip, was so very helpful today. I have everything I need within a few mins of spreaking to him. Wish all my experiences with call centres were as good as this. Thank You”

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Posted 1 month ago

“Ew2 was very helpful and cancelled my policy easily . But will never use this insurance company again the charges for cancellation are ridiculous and never had this with any other insurance company before. Definitely will not be recommending to anyone. Very unhappy customer 😞”

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Posted 1 month ago

“Thank you JF2 for your assistance in sorting out my issue. Dealt with promptly, great service, much appreciated.”

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Posted 1 month ago

“IS1 was a great help. Answered my queries quickly and efficiently.”

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Posted 1 month ago

“Joshua was very helpful and did exactly as I asked without me feeling pressured”

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Posted 1 month ago

“EE3 seemed very efficient and helpful.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,206 reviews