One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,555 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,555 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was in touch with Becca,1st class no problem service.Give her a pay rise.”

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Posted 1 month ago

“Dealt with a very helpful lady (EC4) today for a change with my current policy. Very, very helpful and knowledgeable. Would definitely recommend. Credit to your company.”

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Posted 1 month ago

“LG3 helped me with my question and was polite and helpful throughout. Thank you.”

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Posted 1 month ago

“Spoke with EW9 today who was helpful and knowledgeable, he helped me make a change of car without any stress”

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Posted 1 month ago

“I had the pleasure of talking to your representative ji9 on live chat today about my insurance renewal. He was very polite, helpful & understanding about my query. We talked through my current & future needs on the policy & was able to adjust the renewal quote accordingly. He informed me that he would forward this updated quote to the renewal portal so that i could proceed with it online. He is a very helpful & patient employee of your team who had to wait for my rather slow typing skills to be put into practice. Thank you again for your help. very much appreciated. Regards Andre'”

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Posted 1 month ago

“Spoke to LE6 who was very helpful and patient, problem sorted straight away 😊”

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Posted 1 month ago

“Patient and knowledgable.”

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Posted 1 month ago

“I had a live chat with LD7 today. I was guided through making a car change to my policies seamlessly and professionally. Very grateful to this agent for making this such a positive experience after I had struggled with the portal.”

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Posted 1 month ago

“I was talking to BC1 Who was very helpful and efficient in sorting out my request”

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Posted 1 month ago

“Easy, quick and simple conversation to help resolve my problem WP1 very helpful”

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Posted 1 month ago

“Easy, quick and simple conversation to help resolve my problem WP1 very helpful”

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Posted 1 month ago

“HM1 was very helpful with my enquiry”

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Posted 1 month ago

“IS1 excellent in handling my query, professional,efficient knew exactly my concerns and dealt with it appropriately and quickly a credit to the company.”

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Posted 1 month ago

“HG1 was very helpful”

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Posted 1 month ago

“Ben (BB7) was extremely helpful.”

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Posted 1 month ago

“Hannah was very courteous, patient and knowledgeable. She sorted issue out promptly and put my mind at ease. She is an asset to the company.”

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Posted 1 month ago

“PJ3 was so helpful & understanding I couldn't thank him enough”

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Posted 1 month ago

“Thank you so much EF3.. you were so helpful to me.”

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Posted 1 month ago

“Great customer service from KT7 and pleased with my new quote”

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Posted 1 month ago

“Ease of use”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 436,555 reviews