One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,707 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ci9. Good service and communication. Costly update on my policy but not CS fault.”

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Posted 1 month ago

“PS1 (Paige) was very efficient in giving me a new quote and processing the renewal.”

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Posted 1 month ago

“KT7 was fast and efficient.”

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Posted 1 month ago

“Really pleased with KT7 - she was efficient and dealt with my inquiry really quickly - although the delay in getting through to someone on chat would not have got 5 starts - I awarded them because she was great.”

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Posted 1 month ago

“Thanks very much to KT7 , very helpful with my insurance renewal .”

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Posted 1 month ago

“Stevie SS9 was extreamly helpfull in getting me the best price for my remewal.”

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Posted 1 month ago

“Leanne was extremely helpful and professional today. It was so refreshing speaking to an English person and someone that understood what I said and wanted. Within a short period of time my motorbike insurance was sorted and paid for the next year, taking the hassle out of hours of searching for other quotes. The price was very fair and the cover exceptional so I was very happy indeed. Highly recommend Onecall and LE6.Leanne Warren-le6 Thank you Conrad”

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Posted 1 month ago

“BB7 dealt with my queries today. He was extremely helpful. He solved my worries. Answered everything.”

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Posted 1 month ago

“The person I chatted to through webcam was very helpful and friendly”

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Posted 1 month ago

“Jade was very helpful sorting my renewal home insurance and very patient while processing my renewal payment over the phone. It's nice to be able to talk to a person regarding your quote.”

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Posted 1 month ago

“Very quick to respond and help with my changes I needed to make to my car insurance policy, thanks Sam (SK3)”

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Posted 1 month ago

“LE6 was very pleasant and very very helpful and understanding michael.”

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Posted 1 month ago

“BB7 (Ben) was very helpful in explaining how my transfer would work when we change our car”

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Posted 1 month ago

“JW5 thank you for helping me with my query! Quick response on the online chat.”

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Posted 1 month ago

“All good,might be a bit easier actually talking to someone instead of the chat thing”

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Posted 1 month ago

“Ci9 was very helpful in the chat and explained the extras that I could add to my policy, which I did. The price was really good which I am delighed with. Thank you Ci9”

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Posted 1 month ago

“TJ2 was helpful and accommodated my requests and was polite and offered me additional cover which I didn’t realise was so cheap and she made me aware of any changes. I am happy with this insurance company, they have been good to me and very understanding”

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Posted 1 month ago

“Gm2 was helpful and efficient during the telephone conversation today. David.”

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Posted 1 month ago

“Hi, SK3 helped me today. She was very professional and efficient. 10 out of 10.”

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Posted 1 month ago

“KT1 – Keira – kt1 Keira was very helpful and sorted things quickly for me, she was also very polite, which is a great asset to your company and her line of work.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,707 reviews