One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,403 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CH5 was extremely helpful, talked me through my options going forward, offering really useful advice. Excellent service, thank you.”

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Posted 1 month ago

“ME8 was really helpful and speedy responding on the chat”

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Posted 1 month ago

“Had to wait just a short time for an agent and it was all very quick once connected. I was speaking with KT7 her name was Kadie.She was quick and quickly came back to me with a new quote, she explained everything and gave me a choice of payments. She sorted the payment out really quickly and it was all done. No problems and very easy”

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Posted 1 month ago

“Great service from JL9”

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Posted 1 month ago

“Chat with BC1 who was very helpful”

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Posted 1 month ago

“Polite and helpful”

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Posted 1 month ago

“JP3 was polite and efficient.”

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Posted 1 month ago

“HG1 was kind and very patient with me”

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Posted 1 month ago

“Polite, prompt enquiry, very professional.”

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Posted 1 month ago

“Chatted with JH7 today as I've been trying to contact onecall by phone and all the numbers are saying our office hrs are closed JH7 gave me customer service number so hopefully his help will get me to speak with someone thank you for your help”

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Posted 1 month ago

“Operator IS1 served my needs very quickly and efficiently. All details clearly explained to me. And I saved a little bit of cash too…”

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Posted 1 month ago

“Answered all my questions”

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Posted 1 month ago

“Ew9 was so helpful and made the call etc such a smooth transition ,a pleasure to deal with”

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Posted 1 month ago

“I would rather speak to a real person very frustrating would put me off renewing”

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Posted 1 month ago

“I spoke to Fay today ( FP2 ) about my motor insurance on live chat, Fay put my mind at rest and so professional at what she done, absolutely a pleasure”

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Posted 1 month ago

“CH5 was really helpful, easy and quick To sort and he got me a great deal!”

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Posted 1 month ago

“AS3 provided excellent service and a fantastic lower quote.. thank you 😊”

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Posted 1 month ago

“Quick and easy customer service. Very happy with them so far.”

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Posted 1 month ago

“TS7 was excellent very polite, informative and very helpful 1st class”

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Posted 1 month ago

“Ref =JC1= I chatted today with the above member of the customer services team. Excellent service , managed to answer all of my questions and provide me with all of the supporting extracts from my policy. Highly recommended”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 436,403 reviews