One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,411 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SP5 was very helpful , fast response , offered some great deals on top of my existing insurance . Very friendly . Great experience :)”

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Posted 1 month ago

“Great service from HG4 Sorted my request with great ease Will use in the future , a great team to deal with”

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Posted 1 month ago

“I dealt with SF7 today to carryout some amendments to my policy, they were very responsive, polite and easy to deal with. It was a great experience via their service today.”

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Posted 1 month ago

“Having just bought a new car I rang One Call on Tuesday 22/09/26 to arrange an insurance update I was put through to agent KC8 who I found to be most helpful, he answered all questions and queries promptly and politely. I at the same time renewed our car insurance for next year after receiving a quote from KC8.it was nice to deal with a person without feeling hassled. I would say KC8 is a credit to One Call Insurance”

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Posted 1 month ago

“WP1 was quick and efficient in dealing with my query”

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Posted 1 month ago

“I need to mention JE7 who handled my car insurance renewal - I don’t enjoy working online but he made the process quick and straightforward at a price I was happy to pay - excellent service”

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Posted 1 month ago

“I had a query about my renewal cost and the agent KT7 was very helpful in talking by me through how to get a lower quote. I’m very satisfied.”

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Posted 1 month ago

“EW9 was very helpful with my query. Thank you! :)”

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Posted 1 month ago

“It was such a pleasure to speak to a human being, HG4 was very pleasant, professional, helpful and answered all our queries and gave us a lot of helpful advise. She is a credit to One Call”

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Posted 1 month ago

“Sorted out my direct debit failure AM3 was very very helpful indeed”

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Posted 1 month ago

“Agent EW2 was very helpful and fast”

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Posted 1 month ago

“Sarah sx7 was really helpful”

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Posted 1 month ago

“Jenny was great very efficient and helpful.”

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Posted 1 month ago

“Excellent professional service from LC6 today much appreciated”

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Posted 1 month ago

“Live chat with TJ1. Very helpful”

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Posted 1 month ago

“EW2 was extremely helpful and managed to answer my query quickly. Thank you”

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Posted 1 month ago

“Wg1 was very helpful and quick”

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Posted 1 month ago

“LB5 Lucy was extremely polite and helped me sort out all my difficulties; thank you very much for your help!”

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Posted 1 month ago

“Despite the fact that you were unable to provide the insurance product I needed, I gave LG3 a particularly hard time, deliberately, but she didn't rise to the bait. She delivered excellent customer service. Un flustered and determined to push through the call professionally.”

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Posted 1 month ago

“I received very clear information in regard to the various options I had available.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 447,411 reviews