One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,204 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was going to cancel my renewal but JB6 gave me a competitive price. She was very clean and precise ans halped with all my questions.”

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Posted 1 month ago

“Hi there. KT7 was really helpful”

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Posted 1 month ago

“The lady who I spoke to to was so helpful and polite, I had tried making a payment through my porthole but was unsuccessful, the lady was very understanding and was able to do everything I asked.”

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Posted 1 month ago

“TJ1 The operative was very helpful and i know companies have problems with data protection as i am doing a policy for my sister . They were very helpful and provided me a number for the company so i can speak direct with them with my sisters approval. Thank you again for all your valuable information.”

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Posted 1 month ago

“I’ve had a very difficult time with sabre and LD7 has been brilliant in understanding my problem and giving me evidence to use with the ombudsman. I really appreciated her help”

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Posted 1 month ago

“TJ1 has been more then helpful thanks for being patient whilst sorting the correction for me”

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Posted 1 month ago

“Jessica (JF3) was very helpfull.”

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Posted 1 month ago

“Very helpful friendly service much appreciated. Thank you BB7”

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Posted 1 month ago

“I had an excellent experience with KT7 on live chat. They were incredibly helpful, patient, and resolved my issue in minutes. Highly recommend—top-notch service!”

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Posted 1 month ago

“Quick friendly query dealt with by BC1 thank you”

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Posted 1 month ago

“Small query sorted quickly by CN4”

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Posted 1 month ago

“Sold my car recently and had to update my vip breakdown policy for the new car. EW9 was very efficient dealing with the car changes ASAP thank you EW9 lewis 👏 I will always recommen one call insurance they are very affordable.”

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Posted 1 month ago

“JM3 answered promptly and solved my query”

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Posted 1 month ago

“KS8 the most helpful agent in an appalling rip off insurance company.”

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Posted 1 month ago

“Agent KT7, very helpful, quick and sorted me a good price”

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Posted 1 month ago

“Dealt with simply and quickly”

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Posted 1 month ago

“JM3 answered my query promtly. Many thanks”

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Posted 1 month ago

“Brilliant service, all conducted via chat. The operator (JH7) managed the whole process and was awesome. I used to simply check the comparison sites each year but the service from One Call is so much better. Superb.”

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Posted 1 month ago

“Wp1 was very helpful and sorted out my query very quickly .extremely polite, proffesional I received the best customer service ever Highly recommended thank you very much Wpi for all your help”

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Posted 1 month ago

“I spoke to BB7 today about changing my car insurance He was very helpful and professional and tried to help me as much as he could to get the best price possible”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,204 reviews