One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 407,651 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 407,651 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“KS8 Was really helpful today in sorting out my insurance policy and making the changes I requested. It was an online service by text mail and worked very well and I’m very pleased with the outcome.”

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Posted 4 hours ago

“Britney BC5 was very helpful and dealt calmly with my problem. I had become rather irritated and frustrated by the lack of response of your automated service and she was a welcome human presence.”

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Posted 4 hours ago

“EW2 was really helpful, thank you!”

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Posted 4 hours ago

“I was dealt with by KT7 and my query was dealt with in a professional manner, quickly and efficiently. I am happy with the customer service support I have received today from KT7”

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Posted 4 hours ago

“the customer service agent RW2 was very helpful and made sure I was aware of changes i might was to make to my policy Thanks”

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Posted 4 hours ago

“NK3 - Natasha sorted my issue -”

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Posted 4 hours ago

“LE6.Leanne Warren-le6 Many thanks for ringing up and sorting my van insurance out for me, quickly and saved me a few quid too 😁😁”

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Posted 4 hours ago

“Very helpful and she got me a better deal. A very pleasant woman to talk to”

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Posted 4 hours ago

“Very helpful, with quick response.”

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Posted 4 hours ago

“Online chat with KT7 - Cancelled the automatic renewal as requested. Also tried to give me a better price. Efficiently dealt with. My only gripe would be the length of time waiting for the agents, but I guess it is Monday so, probably a busy time.”

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Posted 4 hours ago

“Ci9, was helpful in answering all that I needed to know about my insurance policy.”

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Posted 4 hours ago

“Just really happy of how BC1 helped out today”

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Posted 4 hours ago

“I was supported by EW2 in an enquiry today. She was professional and courteous. She managed to help and guide me, someone who is not brilliant with the Tech to get things sorted without any fuss. Thank you. I would give her 5 out of 5.”

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Posted 4 hours ago

“BB7 was really helpful and pleased to assist me with the problem I had with my insurance, all sorted thank you.”

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Posted 5 hours ago

“Sm5 super helpful I’m glad I contacted you instead of just cancelling b”

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Posted 5 hours ago

“Thanks to da7 very patient and helpful”

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Posted 5 hours ago

“Excellent customer service. Changed my vehicle details for breakdown service efficiency. Id number was TJ2”

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Posted 5 hours ago

“Gs6 Was super helpful and quick to respond to my query . Great customer service really pleased with how responsive and professional GS6 was.”

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Posted 5 hours ago

“ML2 - just helped my with a better deal on my contents insurance, quick and easy and a pleasure to deal with.”

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Posted 5 hours ago

“AT7 was extremely helpful and efficient at sorting out my enquiry Thank you”

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Posted 5 hours ago

One Call Insurance is rated 4.6 based on 407,651 reviews