One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 407,906 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 407,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Chatted to AR5 today as I thought mu renewal quote was quite high compared to others. He sorted it out quickly and with no fuss.”

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Posted 13 hours ago

“Very happy with the customer service from Megan on the live chat the service she provided was excellent Ref ML2”

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Posted 13 hours ago

“AT7 was super helpful on the online chat when I needed to update my insurance details due to a house move”

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Posted 13 hours ago

“Questions answered quickly”

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Posted 13 hours ago

“Thanks to cg1 for the efficient and clear guidance regarding my renewal and policy update for new vehicle!”

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Posted 13 hours ago

“Ks8 thank you so much you really helped me today. After seeing my policy was wrong after changing my car. But you helped me and sorted it. Thank you so much for your support I hope you have a great Christmas xx thanks again”

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Posted 13 hours ago

“Ci9 was most helpful”

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Posted 13 hours ago

“Very helpful online chat”

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Posted 13 hours ago

“thank you very much your service was excellent”

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Posted 13 hours ago

“Hi just been in communication with SK3 who sorted everything out for me, I’ve been a customer for many years and very pleased with the service provided. Thank you SK 3 for your help and patience!”

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Posted 13 hours ago

“ML2. Was very quick and efficient amazing service thank u”

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Posted 13 hours ago

“Very helpful, all details explained clearly.”

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Posted 13 hours ago

“I spoke to service agent MG9 at One Call to make an amendment to our insurance policy which they did politely and efficiently. It was very easy and straight forward and they were able to resolve my request right there and then. Can't ask for more than that.”

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Posted 14 hours ago

“Agent Mia B was helpful & speedy providing new quote and gave me all the information I required”

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Posted 14 hours ago

“I had the pleasure of speaking to agent SS9 today to discuss my policy and I am extremely happy with the outcome, the agent was professional and helped me secure a better deal than I was currently on, I have now been with One Call insurance for the past couple of years and they never cease to make me feel like a valued client, great policy with very competitive pricing, I can not see myself changing to another company anytime soon. Highly recommended.”

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Posted 14 hours ago

“I called yesterday and spoke to JE3. After experiencing some issues online this gentleman was extremely helpful. He understood my query straight away and sorted it without any problems . Wonderful customer service and an absolute pleasure to deal with . Thank you so much , your help was very much appreciated .”

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Posted 14 hours ago

“Had to change some medical details via chat line. ci9, was very helpful and got everything done very efficiently.”

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Posted 14 hours ago

“I spoke to fs2 at One Call this morning. I explained that I am not very good with IT. The person I spoke to was incredibly patient and helpful and dealt with my queries by email. I would have no hesitation in recommending her to assist other people”

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Posted 14 hours ago

“Great customer service. Very helpful.”

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Posted 14 hours ago

“HM1, best price on the Internet, everything done easily through the customer portal”

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Posted 14 hours ago

One Call Insurance is rated 4.6 based on 407,906 reviews