One Call Insurance Reviews

4.62 Rating 78,305 Reviews
93% of reviewers recommend One Call Insurance

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Next Day
average delivery time
99%
documents delivered on-time
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service
Cancellations & Refunds
Difficult
cancellation process
"Holly was very good in organising finality to this nightmare scenario and refunded one admin fee @ £39 ( though as explained I was never meaning to mislead and this was due to redundancy would have left a better impression if both £39 were re-imbursed especially as money is now a problem)"
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Posted 7 hours ago
"Jf3 very helpful was easy to change vehicle details. Very happy."
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Posted 7 hours ago
"Changing from 1 car to another used to be easy - now it's a nightmare. If I can't drive 2 cars at once the what's your problem!"
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Posted 7 hours ago
"mk6 very pleasant and well spoken young man very helpful excellent service"
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Posted 7 hours ago
"Good friendly service from CD6 who sorted my query."
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Posted 7 hours ago
"Lee was very helpful on the phone."
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Posted 7 hours ago
"You try getting through to them on the phone!! You press the option and it goes back to the start, absolutely useless!"
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Posted 7 hours ago
"Very friendly and helpful service"
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Posted 7 hours ago
"Advisor eh2 gave me excellent customer service and met my needs first time. Thank you"
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Posted 7 hours ago
"DW5 excellent service advisor very helpful in arranging a reduction for loyalty."
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Posted 7 hours ago
"sorted my car insurance very efficiently rep: dw5"
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Posted 7 hours ago
"One call insurance company is a very good insurance company"
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Posted 8 hours ago
"Excellent service. Easy, quick and professional."
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Posted 8 hours ago
"Nn2 and Curtis answered questions quickly"
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Posted 8 hours ago
"Marian trifan great service"
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Posted 8 hours ago
"Simple & straightforward process offering good cover at an affordable price"
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Posted 8 hours ago
"DN2 was very professional and helpful, very efficient at resolving my query. Fantastic service. Many Thanks"
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Posted 8 hours ago
"Great service from dn2. Quick and straight to the point. Brilliant service"
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Posted 8 hours ago
"Can’t get anyone to answer phone Live chat not working Tried ALL phone numbers Text received has incorrect phone and link so I cant add ncd proof What do I do now"
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Posted 8 hours ago
"Excellent call handler with a pleasant manner"
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Posted 8 hours ago
One Call Insurance is rated 4.62 based on 78,305 reviews

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