One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,880 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,880 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very happy with the service I received from MG9. She was efficient, polite and to the point. I am not happy with the level refund I have been given.”

Helpful Report

Posted 1 month ago

“Thanks to Ben BB7 . He was very helpful and patient with me . I’m an older client and sometimes need to have things explained twice ! Ben seemed to understand and made my experience easier .”

Helpful Report

Posted 1 month ago

“Lauren g has been a great help for me today, very understanding and professional, can’t thank you enough for your help Lauren”

Helpful Report

Posted 1 month ago

“ML2 was very helpful today when I was unhappy with my renewal quote, they assisted in getting me a better more affordable price and was very thorough during the process to make sure I understood everything properly, I'd happily recommend them.”

Helpful Report

Posted 1 month ago

“Very helpful advice form AT7. Thank you”

Helpful Report

Posted 1 month ago

“Happy with the way my inquiry was dealt with by KT7 via live chat today. Was quick and efficient. Thanks Kadie”

Helpful Report

Posted 1 month ago

“Contacted One Call insurance via their live chat and it was super easy to do. JF2 (Joel) dealt with my issue quickly and easily. With the help from JF2 (Joel) my renewal cost was slashed and I am now one happy One Call customer for the second year. Thank you again JF2 (Joel)!!”

Helpful Report

Posted 1 month ago

“KT7 handled my chat and was very polite and did exactly what I requested with very little fuss which you normally get on these chats. I would happily use the service again if the handler was KT7. My queries were dealt with professionally and in next to no time everything was solved.”

Helpful Report

Posted 1 month ago

“JF3 was very helpful with my inquiry and was able to sort it out quickly.”

Helpful Report

Posted 1 month ago

“Great service on taking out policy & very competitive prices . Great service received from advisor helpful & informative speedy response by Jordan — JE3 Will use again & thoroughly recommend”

Helpful Report

Posted 1 month ago

“Helpful and prompt response and service ci9”

Helpful Report

Posted 1 month ago

“I dealt with your customer adviser Sian (SK3) today and she gave me a new cheaper quote. I was happy with the prompt and effiicient service I received.”

Helpful Report

Posted 1 month ago

“I dealt with your customer adviser Sian (SK3) today and she gave me a new cheaper quote. I was happy with the prompt and effiicient service I received.”

Helpful Report

Posted 1 month ago

“SM5 excellent patient efficient and very helpful”

Helpful Report

Posted 1 month ago

“Easy pleasant process”

Helpful Report

Posted 1 month ago

“This review is for HM1, I used the live chat to cancel my policy as I sold my motorcycle as moving abroad, the process was very smooth and the help from Hannah was perfect, I used One Call for insuring a classic motorcycle and the cover has been perfect, highly recommended”

Helpful Report

Posted 1 month ago

“ir2 dealt with my query quickly and was able to obtain a reduced premium for me.”

Helpful Report

Posted 1 month ago

“Lauryn (LG3) has been very helpful and efficient in cancelling my motor insurance policy as I have sold my car now and live in France.”

Helpful Report

Posted 1 month ago

“Did great sorted what I needed sorting”

Helpful Report

Posted 1 month ago

“Ben was great sorting out an error I had made in my insurance”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 409,880 reviews