One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,926 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,926 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AM3 very helpful dealing with a query I had about payments. She explained that every thing was in order and also made a note of a minor amendment to my policy. I have always found the chat line operators and call handlers in Customer Services at OneCall very helpful and efficient.”

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Posted 3 weeks ago

“TS4 was super patient as we experienced some technical difficulties but we eventually got everything sorted. Also very thoughtful of my circumstances to make sure my policy met my needs.”

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Posted 3 weeks ago

“Faye FP2 was ever so polite and helpful in resolving my queeries :)”

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Posted 3 weeks ago

“Agent BC5 - Speedy responses, very helpful answered all my questions and completed my requeste quickly and professionally. A credit to your company Thanks Britney”

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Posted 3 weeks ago

“Becca (reference RW2) replied really quickly to my chat request and was very helpful in dealing with my queries. Thank you Becca.”

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Posted 3 weeks ago

“Customer HH2 was very good.”

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Posted 3 weeks ago

“FP2 was very helpful on my chat”

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Posted 3 weeks ago

“I spoke with Ti2 today and she was extremley helpful, explaining everything i asked for and in detail”

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Posted 3 weeks ago

“Chatted with Faye (FP2) who was very able in sorting out my change of vehicle insurance which I could not do online as the car was not registered. Very polite and efficient.”

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Posted 3 weeks ago

“JE7 Jordan was very helpful and answered all my queries and more. She explained everything well and as England has its hero Harry Kane who saved the day yesterday JE7 Jordan saved me as a customer for One Call Insurance by getting me a better quote.”

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Posted 3 weeks ago

“CH5 great interaction and very helpful. Thank you Charlie”

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Posted 3 weeks ago

“I spoke to LAWRANCE LNI HE WAS VERY POLITE AND HELPFUL WITH PROVIDING ME WITH MY NCB ABD REDIRECTED ME TO THE RIGHT DEPARTMENT.”

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Posted 3 weeks ago

“EG4 was great - very helpful”

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Posted 3 weeks ago

“FP2 - very helpful on chat and answered all my questions. Gave contact details for sales team when asked and didn't feel pressured”

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Posted 3 weeks ago

“Thank you for your help yesterday EL3 you listened, understood and resolved my query effectively and efficiently. Thank you.”

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Posted 3 weeks ago

“ir2 good job saving us money on renewal, thank you”

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Posted 3 weeks ago

“Lauren G LG3 was so helpful - thank you”

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Posted 3 weeks ago

“Hi. Jc1 did a great job sorting my insurance needs”

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Posted 3 weeks ago

“TJ1 was efficient and helpful, solved my query swiftly. Thank you.”

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Posted 3 weeks ago

“AS3 was very helpful and a credit to your team. Great service, super quick resolution. Got the outcome I was looking for.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,926 reviews