One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LE6.LeanneWarren-le6. Leanne has helped me the last 2 years, and she is so helpful in absolutely everything concerning my insurance, and due to her overall assistance which second to none I've stayed with One Call. 5 Stars to Leanne.”

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Posted 3 weeks ago

“The service i have received from this company has been great ,easy to deal with ,and change policy details when required, the lady i dealt with username SM5 was excellent and done as i asked with no problem”

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Posted 3 weeks ago

“Am3 was swift and brilliant in dealing with my business”

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Posted 3 weeks ago

“LE6 Leanne very helpful excellent service. Thank you.”

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Posted 3 weeks ago

“Jt3 gave great service, answered all questions politely and efficiently”

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Posted 3 weeks ago

“Speedy service sorted straight away”

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Posted 3 weeks ago

“JF3 Jessica was extremely helpful and was able to reduce my renewal which I am very grateful for. Thank you”

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Posted 3 weeks ago

“Leanne was able to reduce my insurance payments this year which I am so grateful for. Very friendly and helpful. Many Thanks”

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Posted 3 weeks ago

“Really happy with the response from RK3, had an issue with the online system but RK3 sorted this out immediately. Fast and efficient service from RK3 can't fault anything.”

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Posted 3 weeks ago

“KP3 provided a quick resolution to my queries very satisfied with my chat with her”

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Posted 3 weeks ago

“For Oc3,Even when my brain is being daft. He was able to double check and explain my policy and money.”

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Posted 3 weeks ago

“KP3 on the chat function was great. The responses were a little slow to load but that isn’t her fault. I was able to discuss my renewal and pay the new agreed premium plus view documents and get queries answered quickly.”

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Posted 3 weeks ago

“Customer service agent TH3 was really friendly, and efficient. Sorted my issues out very easily and in a professional but friendly way.”

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Posted 3 weeks ago

“Spoke to LC6 he helped sort my renewal out only took him a few minutes good man”

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Posted 3 weeks ago

“SM5 was really helpfull and supportive in finding me the best house insurance at the best price, she helped me update my details and ensured I understood all the excess I might have to pay if I made a claim.”

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Posted 3 weeks ago

“Very quick and professional service from ep1 today. Much appreciated, thank you for your help.”

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Posted 3 weeks ago

“Very helpful and informative. Answered all my questions promptly and effectively.”

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Posted 3 weeks ago

“JP3 Was very good when I wanted to cancel my renewal. He tried so hard but my head was not for turning. He eventually conceded defeat and we both went on our ways still as friendly as customer agent can get! Best agent I've come across in ages.”

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Posted 3 weeks ago

“Ji9 was very professional and helpful getting my insurance changed promptly and knowledgeable about other products that would be of benefit to me”

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Posted 3 weeks ago

“The lady i spoke to about my car insurance renewal was JF3 . She was extremely helpful. Explaining everything clearly with regards to what was included, what I could add and the cost was very competitive. I have secured my car insurance for the next 3 years, removing all the worry.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews