One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,932 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JM6 was very polite, helpful and efficient. She processed my request to cancel very quickly and without fuss. excellent operator.”

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Posted 3 weeks ago

“Great help from KT7”

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Posted 3 weeks ago

“Your agent Mx2 was able to answer all my questions quickly in full making the process as smooth as it could be and clear.”

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Posted 3 weeks ago

“Very good customer service, very helpful with all my questions.”

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Posted 3 weeks ago

“Miya MP9, was so helpful with my issue and got it all sorted for me. Thanks so much”

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Posted 3 weeks ago

“ET was helpful, reading documents on line is so difficult and he explained why it looks incorrect”

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Posted 3 weeks ago

“Vh3 super! provided me with an alternative soloution”

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Posted 3 weeks ago

“Jessica JF3 was absolutely excellent with regards sorting my complicated update. Very professional.”

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Posted 3 weeks ago

“Just had an online chat with Christopher CM1 who was able to sort out all my queries . Thanks so much for your assistance.”

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Posted 3 weeks ago

“Great customer service”

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Posted 3 weeks ago

“AT7 was efficient in helping me resolve my issue and promptly prevented me from sending way too much money — thank you!”

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Posted 3 weeks ago

“I needed a no claims certificate and couldn’t find mine. I was emailed a copy immediately by customer service **BC1”

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Posted 3 weeks ago

“ME8 (Madison) was excellent. Prompt and efficient and did One Call proud.”

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Posted 3 weeks ago

“Joel worked hard to give me a cheaper quote to what I’d received but was unfortunately unable to reduce the amount sufficiently. Thank you for your efforts Joel.”

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Posted 3 weeks ago

“Hi I've just had a Chat with TJ2 who was very quick to help and find out what I needed to know. Also made a very good point about hire car information and I'm going to update my account to take that option.”

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Posted 3 weeks ago

“fs2 was very helpful fix my car problem”

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Posted 3 weeks ago

“Quick response and resolved my issue with logging in very swiftly - Thank you AT7”

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Posted 3 weeks ago

“PS1 very helpful”

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Posted 3 weeks ago

“ME8 responded to my portal contact link chat and was very quick polite and efficient at answering my questions.”

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Posted 3 weeks ago

“Great chat - very helpful and speedy .. thank you”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,932 reviews