One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,932 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I spoke to Tanya.. TS7 and she was very helpful helping me to swap over my new car details, even though your system would not recognise my number plate. she put me at ease as I was worried I would have to pay a premium as I could not do it online. A very professional customer service advisor!!”

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Posted 3 weeks ago

“Had a phone call from LE6.Leanne Warren-le6 to discuss my car renewal, perfect timing as I had just started looking at other costs. I signed for a 3 year deal at a reduced cost from my renewal premium with lots of extras. Very happy with One Call Insurance, I have been with them for quite a while and they seem to value their existing customers. Leanne was very professional and I was extremely happy with her service. Well done One Call & Leanne”

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Posted 3 weeks ago

“You resolved my problem”

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Posted 3 weeks ago

“BB7 was excellent in the way he listened to my problem & he dealt with it professionally & gave me a happy conclusion.”

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Posted 3 weeks ago

“Great service LY4 was very professional and reached my needs. All was sorted.”

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Posted 3 weeks ago

“BH1 was very helpful on the one all chat, he met my inquiries sending me all that I required. A very helpful agent. Thanks Ben”

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Posted 3 weeks ago

“I have spent a few days trying get my NCD sorted as my last insurer was a online service so everything was done by email and chat. After 3 conversations with various representatives one came up with a solution EG4. Give your old insurance permission for us to speak to them. Finally this will now get sorted.”

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Posted 3 weeks ago

“Fs2 was excellent very…fs2 was excellent very knowledgeable and friendly to speak to. Fs2 was able to answer all my questions thrown at her as I not held this type of policy before was able to put my mind at ease of how it’s all works.100% great experience”

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Posted 3 weeks ago

“BG3 was brilliant fantastic service”

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Posted 3 weeks ago

“SP6 was very helpful and efficient. My request didn’t take too long either. Thank you.”

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Posted 3 weeks ago

“I wasn't happy with the 2nd quote AM2 got me a 3rd quote which i was happy with, and i renewed. Thanks foryour help”

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Posted 3 weeks ago

“AR2, was polite, efficient and very helpful. She listened to what my request was and helped resolve my enquiry.”

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Posted 3 weeks ago

“Maddie MU3 sorted me out with a better quote job well done and super quick thanks”

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Posted 3 weeks ago

“Spoke to fs2 today very helpful sorted my enquiry out quick and efficiently. Very nice manner on the phone.... keep up the good work👍”

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Posted 3 weeks ago

“ET1 was very helpful and managed to reduce my policy”

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Posted 3 weeks ago

“Je7 was amazing great help thanks a lot mate. Very fast and straight to the point . Great guy. Employee of the month”

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Posted 3 weeks ago

“JE7 was very helpful he is very fast and straight to the point . Great job. Got me a very good deal. Employee of the month mate”

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Posted 3 weeks ago

“EF3 had very limited help in providing a way forward. All I wanted was a quote for changing my vehicle. The website system was extremely poor, it refused to allow me to obtain a quote. Then the agent was not able to provide a quote either and said the best way forward was for me to try to website again. Unable to speak to anyone directly about this either. Awful so now have to look at other insurance companies.”

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Posted 3 weeks ago

“Spoke to Ava AR2 and she was very helpful and polite, she explained everything to me in detail that I could understand. Thanks”

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Posted 3 weeks ago

“EG4 , was very helpful and professional”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,932 reviews