One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,886 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JC8 handled my call today requesting proof of no claims. The call was efficient & JC8 was extremely polite & helpful. In fact, I had the confirmation email before the call was ended! 10 out of 10 for customer service! Many thanks, Dave”

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Posted 3 weeks ago

“ir2 was very patient and willing to help, great customer serivce”

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Posted 3 weeks ago

“JH7 was exceptional in helping me with the issue at hand. This is contrary to some previous experiences I have had with the company and some of it call center staff but today was positive”

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Posted 3 weeks ago

“Great service today from LG3. They helped me resolve the issue I had with uploading my proof of no claims and made the process simple and easy”

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Posted 3 weeks ago

“Your agent EW9 was very helpful and satisfied my enquiry this morning quickly and efficiently.”

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Posted 3 weeks ago

“AS3 listened to what I wanted and delivered it promptly.”

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Posted 3 weeks ago

“made canceling the policy easy”

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Posted 3 weeks ago

“Ew9 made it really easy to change my private registration number”

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Posted 3 weeks ago

“There was a small login issue I had but was quickly resolved by JP3 who was polite and efficient. Thank you.”

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Posted 3 weeks ago

“GB1 was brilliant and so helpful thank you”

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Posted 3 weeks ago

“SP6 was very helpful and easily assisted me in my query. They were very easy to talk to and understood straight away what I needed. Overall extremely helpful.”

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Posted 3 weeks ago

“Called today and JE-7 Jordan was top notch in assisting me. Very happy with the assistance received.”

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Posted 3 weeks ago

“Very helpful lady friendly and informative LB3”

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Posted 3 weeks ago

“Great customer service by EG4 Elisha polite friendly put me at ease after misplaced my documents”

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Posted 3 weeks ago

“Had some question about my new policy it was not clear to start with. Very helpfull and cleared the confusion.”

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Posted 3 weeks ago

“I purchased another car that needed insured & was unable to change it on the portal as the current car was due for renewal. I called up, answered within seconds. By Jordan JE7-Jordan and within minutes I had my updated car insured & Jordan took care of my renewal, amazing, all done & dusted within 5 minutes, superb service.”

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Posted 3 weeks ago

“Ss9 was very helpful and did just as I asked quickly and efficiently”

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Posted 3 weeks ago

“One call insurance is best car insurance providers I’ve ever had. SP6 was very helpful on my online chat.”

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Posted 3 weeks ago

“SP6 Great customer service while changing my address”

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Posted 3 weeks ago

“Your member of staff TJ1 was friendly and helpful”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,886 reviews