One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KT7,very helpful”

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Posted 3 weeks ago

“JG4. Great customer service received could not have asked for anything better, if all you customer service employees give this service then you are going to have a hard job in finding someone that stands out. 5 out of 5 for JG4.”

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Posted 3 weeks ago

“KT7 went above and beyond to assisting me to solve my problem, I could not have asked better assistance well done KT7, thank you”

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Posted 3 weeks ago

“Very helpful and patient”

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Posted 3 weeks ago

“Josh called me to confirm the photos I had uploaded were received and he will confirm the details once he has heard from the insurer. I couldn't ask for anything more.”

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Posted 3 weeks ago

“Excellent service and information regarding home insurance. ET3 very friendly and helpful.”

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Posted 3 weeks ago

“Excellent service and information regarding home insurance. ET3 very friendly and helpful.”

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Posted 3 weeks ago

“BG3 - agent was great, fantastic customer service A credit to your team”

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Posted 3 weeks ago

“ET3 Your responder, was very patient, polite and clear. She ensured I had received all the information by pausing and confirming. I feel reassured all is well with my home insurance. Thank you.”

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Posted 3 weeks ago

“very prompt response to providing proof of my NCB. Grateful.”

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Posted 3 weeks ago

“Call handler polite and knowledgeable provided helpful information his contact details are LN1”

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Posted 3 weeks ago

“Excellent service. Incredibly friendly and helpful. Thank you.”

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Posted 3 weeks ago

“Yes not used to do calls like this ,but was ok .”

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Posted 3 weeks ago

“Had an issue, JT3 sorted it no problem, don’t usually like live chat but on this occasion, it was good”

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Posted 3 weeks ago

“AA5 Friendly and competent”

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Posted 3 weeks ago

“AR2 was absolutely brilliant when dealing with my queries. Was very confident and calm whilst I was panicking a little. She didn’t make me feel like a fool as I am a senior citizen and PDFs and GIFs can be very confusing. Well done to her she was great!!”

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Posted 3 weeks ago

“PE2 swiftly renewed by car insurance policy by reviewing the quote and reducing the price as requested. great service!”

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Posted 3 weeks ago

“Online chat answered quickly and enquiry resolved. ti2 was very efficient”

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Posted 3 weeks ago

“Had a live chat with Jack - JP3, who was very efficient, helpful and came across as a kind person. He was very keen to try and find me a suitable renewal ins cost for my new vehicle, explaining all the benefits and offering a new scheme for guaranteed car hire for "no fault" accidents. This time it wasn't to be, however I would definitely recommend and use these services again. Thank you JP3!”

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Posted 3 weeks ago

“BC5 was very helpful and dealt with my queries very efficiently.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews