One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,921 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hannah HG1 was super helpful answering some questions about my sons first insurance quote, everything was clear and precise and all my questions answered super quick, fantastic service 👏”

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Posted 3 weeks ago

“Customer service assistant Jack (JT3) was very efficient and resolved my query in good time and order.”

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Posted 3 weeks ago

“Excellent help on the chat service, straight forward and easy”

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Posted 3 weeks ago

“The call handler William known as WG One was very helpful and helped me with my mess up with the insurance payment. I’m very thankful for the help and the patient he talked with me today. Kind regards, Martin Rankin.”

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Posted 3 weeks ago

“SK3, a very swift service to accommodate vehicle change.”

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Posted 3 weeks ago

“Leanne LE6 took my call today and was not only helpful but very polite and informative. Great price for my insurance too! Thank you”

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Posted 3 weeks ago

“Very quick and efficient service”

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Posted 3 weeks ago

“Although I don't like the 'chat' system of talking to people JF3 was very helpful today.”

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Posted 3 weeks ago

“IS1. is very helpful”

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Posted 3 weeks ago

“CM1 was brilliant with a quick solution!”

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Posted 3 weeks ago

“Very pleased with the service from Jenny............ref JL9.........she was very helpful and a real asset to One Call. Got me all the information l needed regarding 2 renewals for my motor vehicles and at a good price too. She certainly deserves to win the 5* review competition.”

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Posted 3 weeks ago

“Agent rf1 very helpful with my renewal queries, adjusted the price to my satisfaction and answered all my queries”

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Posted 3 weeks ago

“BC5. Was very helpful in helping me with how to change my vehicle through the portal and a customer service number if needed”

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Posted 3 weeks ago

“Used Web chat to renew Car insurance policy. Quick and easy transaction with web chat agent "Joel"”

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Posted 3 weeks ago

“LD7 looked after me and answered my query very kindly”

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Posted 3 weeks ago

“Very helpful”

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Posted 3 weeks ago

“Online chat very helpful and efficient with **KT7**. However I would still like the option of an actual conversation.”

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Posted 3 weeks ago

“Found the process a bit long winded would prefer to speak directly to someone on the phone. However when eventually got through to an agent Sara was extremely helpful. Thank you Sara.”

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Posted 3 weeks ago

“Isabelle was very helpful today and noted my changes re my named driver.”

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Posted 3 weeks ago

“Cavan G CL4 was great today sorting out my renewal. Love the new 3 year fixed rated policy. Great idea.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,921 reviews