One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,865 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thanks One Call for your help with my van insurance renewal. The agent (already forgot his name, it's an age thing) was very helpful”

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Posted 1 month ago

“My details were updated quickly as requested and it was a no hassle online chat. The agent that helped me was MB1.”

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Posted 1 month ago

“Very helpful. Sorted out fast and no hassle. Polite and informative”

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Posted 1 month ago

“GS6 - I contacted customer support to find my payment schedule on the portal. The live chat responded within a minute or so. I was impressed by the efficiency and the helpfulness of the Chat Guide GS6. Top-notch service!"”

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Posted 1 month ago

“IS1 ,would like to write a top review today ,helped me sort my insurance quickly and hassle free thanks”

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Posted 1 month ago

“JM6 was superb - swift response, super friendly, helpful and efficient. I can’t say enough. So pleased about all aspects of the call. Thank you!!”

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Posted 1 month ago

“KT7 was very helpful and found me a good price.”

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Posted 1 month ago

“Ava (ar2) was very helpful and got a good insurance for me.”

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Posted 1 month ago

“I contacted your customer service through the live chat today. I was speaking to a lovely lady called Grace (username GS6 ). I find tasks online very overwhelming but Grace kept me right. She explained everything step by step and made the whole process simple and easy. Very happy with the service I received today. Thankyou Grace. GS6.”

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Posted 1 month ago

“i was typing to BH1 he was so helpful when i had to make changes to my policy he talked me through it on the chat he made it so easy for me he must be a very patient guy i wish they were all like him some people make you feel like your wasting there time but BH1 was great x”

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Posted 1 month ago

“JF2 was very helpful, polite and professional.”

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Posted 1 month ago

“HI JM6 PERFORMED WELL, SORTED MY INSURANCE PROBLEM QUICKLY. THANKS”

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Posted 1 month ago

“Ref EK2. very friendly service and quick response to my query about altering my cover of car insurance. All explained to me in a clear manner.”

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Posted 1 month ago

“Handled my renewal query quickly and efficiently with no hassle.”

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Posted 1 month ago

“Painless change process”

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Posted 1 month ago

“Jf3 Absolutely brilliant service well happy with my new quote”

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Posted 1 month ago

“Great comprehensive service dealt with in a timely efficient polite manner Thank you”

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Posted 1 month ago

“I've been on the phone today with Leanne and she was brilliant at assisting me with the issues I had around my re-newel. I can highly reccomend LE6.Leanne Warren-le6.”

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Posted 1 month ago

“GB3 was very helpful. Took less than 30 seconds to get the info I needed”

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Posted 1 month ago

“LE6 Leanne Warren-le6 was really helpful with my no claims bonus certificate. She even remembered to call me back a month later to inform me she was sending it. She then helped to sort a small error on the certificate. Really top-notch and friendly customer service. Thank you.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 409,865 reviews