One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,886 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“je7 was very helpful , he answered all my questions”

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Posted 3 weeks ago

“Hannah, HM1 was extremely helpful and transferred my details very efficiently.”

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Posted 3 weeks ago

“Agent Co4 of One Call Insurance dealt with my enquiry in a very professional way when all my questions were dealt with in clear and simple English, and there was no hard sell only advice. Co4 brought to my attention a comprehensive breakdown cover that offered a better deal than the one I already had, so I transferred to that as I felt it suited my not so young car. I was very happy with the service.”

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Posted 3 weeks ago

“Agent SS9 was quick efficient and easy to work with. Great work Stevie.”

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Posted 3 weeks ago

“Really helpful chat function where I spoke to **BC1**. She looked into my renewal quote and managed to get it down to a great price. Thanks for all your help!”

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Posted 3 weeks ago

“Shout out to BC5 who did a great job helping me today on the chat.”

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Posted 3 weeks ago

“TW9 very helpful, explained everything clearly, and made a point of double-checking one point I raised. Reccommended company.”

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Posted 3 weeks ago

“a call that took 5 minutes to resolve extremely helpful & very satisfied”

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Posted 3 weeks ago

“NP3 brought down my renewal and made arrangements for payment when suitable great service”

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Posted 3 weeks ago

“LN1 was absolutely amazing very friendly very polite too explained everything to me he’s a credit to your company”

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Posted 3 weeks ago

“PE, assisted me promptly with my query of today, very easy communication and happy this was sorted so easily. Thank you PE”

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Posted 3 weeks ago

“TJ2 was so kind and helpful. Thank you!”

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Posted 3 weeks ago

“Ref JP3: Very courteous and acted precisely what the customer needed and required, and acted upon those needs without any fuss. Total solution held on line without direct talking over a telephone.”

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Posted 3 weeks ago

“WP1 gave excellent advice and service, breakdown cover now added to my policy. I was very impressed - thank you 😁”

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Posted 3 weeks ago

“ti2 was a great help this morning on the chat service. Sorted my query quickly and efficiently. Great customer service”

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Posted 3 weeks ago

“RW2 was good helping me was very good”

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Posted 3 weeks ago

“AR5 very helpful”

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Posted 3 weeks ago

“I had a chat with "TJ2" who was very helpful whilst I was trying to cancel my car insurance, only due to me selling my vehicle, she was very understanding and helped me through the process, very good agent 5 stars from me well done young lady much appreciated James Rolfe 👏”

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Posted 3 weeks ago

“JP3 was very efficient and helped getting me a good price and explaining pros and cons”

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Posted 3 weeks ago

“Ew9 was helpful and fulfilled my request”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,886 reviews