One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,923 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Isabelle was very helpful today and noted my changes re my named driver.”

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Posted 3 weeks ago

“Cavan G CL4 was great today sorting out my renewal. Love the new 3 year fixed rated policy. Great idea.”

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Posted 3 weeks ago

“Customer service agent MG9 was helpful friendly and very informative all my requests and instructon were dealt with in a prompt and very helpful fashin many thanks.”

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Posted 3 weeks ago

“TJ1 was very helpful and answered my questions promptly,”

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Posted 3 weeks ago

“EW2. Very helpful, polite. Explained things clearly”

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Posted 3 weeks ago

“Hannah M went through absolutely everything, super helpful”

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Posted 3 weeks ago

“The online chat was with GS6 who was very helpful and solved my query promptly”

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Posted 3 weeks ago

“JF2 Renewal team: Efficient, helpful, stress free”

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Posted 3 weeks ago

“AK7 was very helpful and polite today when we rang to add a car to our policy”

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Posted 3 weeks ago

“I was assisted today by SS9 in changing some details on my policy all went smooth I have been with one call insurance for years and never had any problems”

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Posted 3 weeks ago

“Chst with us customer service very helpful thankyou”

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Posted 3 weeks ago

“WP1 helped me efficiently and sorted out my problem with ease. Excellent service. Thank you.”

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Posted 3 weeks ago

“Very Helpful. Did sort my query in no time.”

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Posted 3 weeks ago

“LN1 was very assured and made me aware of all aspects on my policy”

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Posted 3 weeks ago

“Erika - EK2 - was extremely helpful, not only did she sort everything out for me she rang back as promised. She was great.”

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Posted 3 weeks ago

“TJ1 helped me get my questions answered in relation to my new policy. Also looked into adding vehicle replacement if I need which is something I overlooked before. Really helpful!”

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Posted 3 weeks ago

“I contacted Adam AW1 through the chat line and he was extremely helpful throughout, giving clear instruction to solve an issue that was totally my mistake. Many thanks to AW1”

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Posted 3 weeks ago

“Excellent service first class the guy was jf2”

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Posted 3 weeks ago

“AR5 (Adam) was awesome. Very helpful.”

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Posted 3 weeks ago

“BH1🎉 very good service”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,923 reviews