One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,928 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I needed to change vehicle but do not have a Registration Number yet as the car is new. The agent was very helpful and professional”

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Posted 3 weeks ago

“ML2 was helpful and quick at responding to my query. Thank you”

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Posted 3 weeks ago

“Rf1 was patient and communicative. The call sorted my car renewal”

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Posted 3 weeks ago

“Extremely helpful highly recommend this insurance company I’ve just had a chat with miya p very helpful thank you for your hrlp”

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Posted 3 weeks ago

“Called to deal with an issue, MP9 was amazing at helping me, satisfactory outcome and very quick to answer my questions. Really appreciate the outcome and service provided Thank you”

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Posted 3 weeks ago

“KT7 was really helpful and tried her best to resolve all my issues. She price matched my home insurance, which saved me money. Unfortunately, I still can't access the site through the login portal.”

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Posted 3 weeks ago

“Brilliant service as usual. New van switch simple. PE2 adviser was super thank you”

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Posted 3 weeks ago

“AW1 was excellent on the chat today helping me - really easy to deal with and very efficient”

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Posted 3 weeks ago

“KP2 was very helpful with my renewal and reduced my quote to match a comparable quote”

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Posted 3 weeks ago

“Helped out and saved money.”

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Posted 3 weeks ago

“JF3 was very helpful and excellent at her job”

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Posted 3 weeks ago

“Very helpful, quickly sorted out my enquiry”

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Posted 3 weeks ago

“Excellent customer service from Adam (AR5).”

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Posted 3 weeks ago

“TJ1 helped me today friendly and efficient service. Made change of vehicle on pokcy very easy, thank you”

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Posted 3 weeks ago

“SK3 was helping, got my update set up quickly and they even offered to fix my insurance price for the next 3 years, which is a great offer. Everything was explained in detail, appreciate the help to get my request sorted out quickly.”

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Posted 3 weeks ago

“The agent SS9 reduced my current price by £10 per month, in just 5 minutes. Let's be honest, that's want we want really. Saves all the faffing about having to go elsewhere.”

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Posted 3 weeks ago

“I spoke to Tanya.. TS7 and she was very helpful helping me to swap over my new car details, even though your system would not recognise my number plate. she put me at ease as I was worried I would have to pay a premium as I could not do it online. A very professional customer service advisor!!”

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Posted 3 weeks ago

“Had a phone call from LE6.Leanne Warren-le6 to discuss my car renewal, perfect timing as I had just started looking at other costs. I signed for a 3 year deal at a reduced cost from my renewal premium with lots of extras. Very happy with One Call Insurance, I have been with them for quite a while and they seem to value their existing customers. Leanne was very professional and I was extremely happy with her service. Well done One Call & Leanne”

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Posted 3 weeks ago

“You resolved my problem”

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Posted 3 weeks ago

“BB7 was excellent in the way he listened to my problem & he dealt with it professionally & gave me a happy conclusion.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,928 reviews