One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,932 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service chat with AW1. Query was answered efficiently and agent was friendly and polite”

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Posted 3 weeks ago

“BG3 was fantastic! Made a boring job of changing my insurance quick and simple. Thank you BG3”

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Posted 3 weeks ago

“LG3 was really helpful!”

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Posted 3 weeks ago

“Great service from ML2. Great information and able to offer a good product at a great price”

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Posted 3 weeks ago

“Chatted with E9 very helpful”

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Posted 3 weeks ago

“HG1 please! Excellent quick service on live chat.”

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Posted 3 weeks ago

“SK3 processed my vehicle change quickly and effiecntly causing me no problems or stress at all, absolute pleasure to deal with. I wish all agents were this good to deal with 100% from me. Thanks Sian,”

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Posted 3 weeks ago

“Fantastic chatting with TJ2 today , sorted my account and change of address, many thanks”

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Posted 3 weeks ago

“Worried that my annual buildings and contents insurance had gone up considerably without any changes or claims. Used live chat to query this and got the same policy/with the same cover/with the same insurer, for nearly £30 less. Every little helps. ML2 was very helpful and patient with my queries. Thank you”

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Posted 3 weeks ago

“**BC1** most helpful and easy going forward. Resolved my query promptly”

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Posted 3 weeks ago

“ME8 - very clear and concise advice from Maddison, very helpful”

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Posted 3 weeks ago

“Paige was very helpful!”

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Posted 3 weeks ago

“ET1 was very helpful and knowledgeable when dealing with my renewal earlier today. Everything explained in a clear, concise and polite manner. Well done to ET1 !”

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Posted 3 weeks ago

“Managed to get a cheaper quote for house insurance - thanks you ET1. All got sorted quickly talking directly over the phone.”

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Posted 3 weeks ago

“ME8 sorted everything fast”

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Posted 3 weeks ago

“A quick and easy insurance upgrade”

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Posted 3 weeks ago

“Very courteous and professional service by TM7. Just a pity that OneCall insist on wasting customers time forcing them to listen to an auto message instead of just putting us straight through to a human being within 3 rings like FirstDirect do.”

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Posted 3 weeks ago

“Customer assistant EF3 assisted me in how to amend my insurance policy. He was very helpful Thankyou. EF3”

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Posted 3 weeks ago

“Had a renewel query contacted online chat got the Agent SP6 Super helpful and accommodating with all my queries and questions. No rushing just went through everything little by little, came back with an even better quote for me and long term benefits. Very Happy Thankyou SP6 🙂”

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Posted 3 weeks ago

“EK2 was extremely helpful and sorted everything out very quickly.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,932 reviews