One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a chat with Isabele today. Brilliant customer service. She was amazing.”

Helpful Report

Posted 3 weeks ago

“EW9 HAS BEEN SO HELPFUL”

Helpful Report

Posted 3 weeks ago

“Really easy process and Becca was super helpful.”

Helpful Report

Posted 3 weeks ago

“DB7 was extremely helpful and diligent in checking how my car insurance renewal could be reduced. This was conducted over the chat, so I had time to read through the different changes and offer. I was happy with the outcome and would recommend.”

Helpful Report

Posted 3 weeks ago

“Great customer service”

Helpful Report

Posted 3 weeks ago

“JB3 helpfully answered both of my queries in a friendly and efficient manner. He is a credit to Onecall Insurance !”

Helpful Report

Posted 3 weeks ago

“DB7 was very helpful and quick in providing me with a requote. Good to have things sorted so quickly.”

Helpful Report

Posted 3 weeks ago

“SP6 was very helpful and sorted everything very quickly”

Helpful Report

Posted 3 weeks ago

“MB9 great, very helpful”

Helpful Report

Posted 3 weeks ago

“RE1 Has just given me the most professional renewal. What a calm and very informative customer service officer and due to her professionalism has given me the confidence to be a customer of One Call Insurance. I am now hoping for One Call Insurance to follow on for the next 3 years. Well done Robyn RE1. Thanks so much”

Helpful Report

Posted 3 weeks ago

“JP3 offered a great service. I was going to go with a quote with another provider but he went through my renewal in detail and adjusted where appropriate and came up with a comparative quote, close enough for me to be happy to stay. Very much appreciated.”

Helpful Report

Posted 3 weeks ago

“MI4 was brilliant, friendly and super helpful. Fabulous support with this company. Thank you”

Helpful Report

Posted 3 weeks ago

“EW2 was very helpful with my query.”

Helpful Report

Posted 3 weeks ago

“EW2 was very helpful with my query.”

Helpful Report

Posted 3 weeks ago

“I was assisted by Leanne Warren-le6. She was extremely helpful, friendly and polite; appropriately brief and concise; she very quickly answered questions with necessary detail. overall she was very professional, a credit to the company.”

Helpful Report

Posted 3 weeks ago

“Bethany G, was great to deal with, very clear and concise and patient with my queries, helped me understand the process and removal of a car on my policies with ease Would recommend One Call Insurance without hesitation”

Helpful Report

Posted 3 weeks ago

“JP3 conducted the chat very professionally in a way which was clear and concise. Overall very happy with the service”

Helpful Report

Posted 3 weeks ago

“hh2 was very helpful with my renewal policy querry. But i was a bit confused with the options given for reducing my coverage and the amounts that i waould save if i agreed to this. my totaling was lower than renewal price. my original renewal price was £191. i was told if i dropped breakdown cover i would save £39 and if i dropped courtesy car i would save £28.95 in my calculation this would reduce my policy cover by more than the £168.23 i was given. As far as i can see you have only attempted to match another cover i got from Ladybird on a comparrison site. So was a bit unhappy with this. but no fault of HH2”

Helpful Report

Posted 3 weeks ago

“TJ2 was really helpful”

Helpful Report

Posted 3 weeks ago

“Very efficient service from JE7, friendly helpful & quick response sending across a copy of requested document 2|10|26”

Helpful Report

Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews