One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,911 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,911 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CO4. Supportive with my enquiry. Managed to cancel my policy (As requested) after 15 minutes.”

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Posted 3 weeks ago

“MP9 was extremely helpful and reassuring. Offered several other services to me which I was unable to accept today due to the cost. A credit to your company.”

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Posted 3 weeks ago

“AR5 - Brilliant asssistance. Thank you”

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Posted 3 weeks ago

“Great service as always. The best insurance company I’ve used. Patricia PE2 was most helpful and made sure everything was as required and that I understood. Thanks again Patricia PE2”

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Posted 3 weeks ago

“I have been very pleased with the help I received not just today but prior. Thank you Steve SS9 you have helped me & made everything straight forward. Sorry you guys couldn't match price”

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Posted 3 weeks ago

“The operator was very helpful and understanding”

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Posted 3 weeks ago

“AK7 was very polite knowledgeable and thoughtful in sorting out the changeover on our insurance when changing cars . Much appreciated , Kind regards, Julie”

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Posted 3 weeks ago

“LN1 or Lawrence this is the second time i have spoken to Lawrence this week and again he was very polite and helpful and i hav nothing but good works for the young man”

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Posted 3 weeks ago

“EE3 was amazing and help for with all my needs! Was so professional and knew exactly what she was doing! Give this girl a rise!”

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Posted 3 weeks ago

“Contacted customer services today about a quiery on my policy, JM3 answered quickly and efficiently Thanks Jack”

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Posted 3 weeks ago

“Hannah HG1 was super helpful answering some questions about my sons first insurance quote, everything was clear and precise and all my questions answered super quick, fantastic service 👏”

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Posted 3 weeks ago

“Customer service assistant Jack (JT3) was very efficient and resolved my query in good time and order.”

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Posted 3 weeks ago

“Excellent help on the chat service, straight forward and easy”

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Posted 3 weeks ago

“The call handler William known as WG One was very helpful and helped me with my mess up with the insurance payment. I’m very thankful for the help and the patient he talked with me today. Kind regards, Martin Rankin.”

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Posted 3 weeks ago

“SK3, a very swift service to accommodate vehicle change.”

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Posted 3 weeks ago

“Leanne LE6 took my call today and was not only helpful but very polite and informative. Great price for my insurance too! Thank you”

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Posted 3 weeks ago

“Very quick and efficient service”

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Posted 3 weeks ago

“Although I don't like the 'chat' system of talking to people JF3 was very helpful today.”

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Posted 3 weeks ago

“IS1. is very helpful”

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Posted 3 weeks ago

“CM1 was brilliant with a quick solution!”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,911 reviews