One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,919 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“yes very pleased in being able to chat live with Rhianna today , she looked up all the options available to me to renew my vehicle insurance with onecall,and found me a really good policy with better cover and a very good price , many thanks , james”

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Posted 3 weeks ago

“Excellent work AD7, problem resolved very promptly.”

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Posted 3 weeks ago

“RW2, Becca, was very helpful in advising on our car insurance renewal today.”

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Posted 3 weeks ago

“EK2 Was fantastic she listened to what my requests were and sorted me out thank you all at one call insurance. If I get another vehicle I will consider coming back. But I have retired and hopefully will not require anymore assistance. Joe Wilson.”

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Posted 3 weeks ago

“ME8 was great and very helpful it .much appreciated thanks”

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Posted 3 weeks ago

“IR2 very efficent”

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Posted 3 weeks ago

“EF3 was super helpful and no messing around!”

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Posted 3 weeks ago

“SM5 was great on chat to get me a cheaper deal on my renewal, all a very very quick and efficient process.”

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Posted 3 weeks ago

“EW2 excellent service”

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Posted 3 weeks ago

“Very good price and service the chat assistant KP2 was really helpful”

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Posted 3 weeks ago

“Agent MP9 was very helpful when I needed advice. Very friendly and gave clear and succinct information. Highly recommended”

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Posted 3 weeks ago

“LD7 - helpful, polite and efficient. Great job thanks for your help!!”

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Posted 3 weeks ago

“Great service always”

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Posted 3 weeks ago

“AR2 was extremely helpful an sorted out my motor insurance quickly and efficiently, it is always good to get a person that knows what they are doing and get things done.”

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Posted 3 weeks ago

“good customer service very helpful”

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Posted 3 weeks ago

“Great Service from Hannah - HG1”

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Posted 3 weeks ago

“Great service. Very good communication Very helpful helping get car insurance changed to my dad as mum passed away.”

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Posted 3 weeks ago

“AR5 very quick process and efficient service”

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Posted 3 weeks ago

“I phoned JM6 today, 19th February, to ask about some changes I needed to make on my car Policies and the operator, JM6, was very helpful and efficient. I had to discuss a change I wanted to make on our Fiat Panda and Cancelling our Skoda Fabia insurance from March 1st as my son is taking over ownership as I currently can't drive due to a medical incident, and I have been told I need to inform the insurance company. I struggle on computerized systems so phoning Customer Support was an easier option. The operator JM6 was first class and very knowledgeable about my problems and dealt with them very professionally. I thank her and Onecall insurance for your ongoing support. Thank you Pete Boyle.”

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Posted 3 weeks ago

“rf1 helped me efficiently and courteously this afternoon over renewal questions and issues. She answered all my questions in good time, was very patient and helped me come up with a good solution.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,919 reviews