One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took out a policy last March, I haven't had to claim thankfully but wanted to discuss some details about the named drivers cover, Joshua C on the online live chat was very helpful, clear and informative today. Quick responses, no need to wait.”

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Posted 3 weeks ago

“LG3 was very helpful and efficient today thank you”

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Posted 3 weeks ago

“I have just chatted to Tara (TJ2) on your website and they were very helpful and wasted no time in sorting out my problem. Many thanks for your service.”

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Posted 3 weeks ago

“Had online chat with ce3 today as I had concerns about some information which you had put on my Statement of Fact. She was very efficient and sorted the problem out to my satisfaction very quickly.”

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Posted 3 weeks ago

“LG3 resolved my wrong registration number issue very quickly. Thanks a lot!”

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Posted 3 weeks ago

“Messed up the auto renew and obtaining a further quote from other companies to compare prices. I found the policy I had was the best value so through the chat system renewed it with the help of JF2. This was sorted quickly and efficiently and to my satisfaction.”

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Posted 3 weeks ago

“Sienna-sm6 has been very helpful today with adding a private plate onto my vehicle, made it easy for me!”

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Posted 3 weeks ago

“Spoke with Jack today (JM3), very helpful. Thankyou!”

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Posted 3 weeks ago

“ET3 was extremely helpful and I renewed at a more competitive price, with enhanced cover. Thank you”

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Posted 3 weeks ago

“MB9 was very helpful.”

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Posted 3 weeks ago

“JF2 was an excellent agent to deal with”

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Posted 3 weeks ago

“Better quote after speaking to advisor - RW2”

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Posted 3 weeks ago

“‘TJ2’ explained new policy in a clear way, professional way and at a level that I understood. If I wasn’t sure, they went back over it with me and was very patient!”

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Posted 3 weeks ago

“Advisor LG3 was very helpful in solving the issue I was having and also reviewed my account and suggested minor upgrades to make it a much better service for me.”

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Posted 3 weeks ago

“JM3 good service”

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Posted 3 weeks ago

“Happy with assistance provided by EW9.”

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Posted 3 weeks ago

“MB9 was very helpful in discussing my renewal. With a reduced price. Thank you”

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Posted 3 weeks ago

“mb9 (Mia B) covered all my needs today, thee was one small error which was spotted and corrected. But other than that, we covered plenty and am looking forward to accepting the 3 year platinum fixed price insurance we discuused.”

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Posted 3 weeks ago

“TJ2 provided exceptional customer service on the One Call Insurance live chat today. They were friendly, professional, knowledgeable, and dealt with my enquiry quickly and efficiently. Nothing was too much trouble, and they made sure I fully understood my options before concluding the chat. It's always reassuring to deal with someone who genuinely wants to help. TJ2 is a credit to your company, and I would like my thanks and appreciation to be passed on to them. Thank you for an excellent customer experience.”

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Posted 3 weeks ago

“JK7 was very helpful thank you.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews