One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vh3 was very helpful with my car insurance requote and sorted the issue out within minutes.”

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Posted 2 weeks ago

“Emily and chloe were fantastic”

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Posted 2 weeks ago

“Dealt with agent Mia (MB9). Very efficient and handled my query quickly and clearly. First class service.”

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Posted 2 weeks ago

“Great customer service and price”

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Posted 2 weeks ago

“Asked for re-quote the agent Db 4 dealt with the query quickly and provided a much better deal”

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Posted 2 weeks ago

“Db4 Ben was very helpful and polite and executed my changes as requested. A pleasure to deal with him and very professional, thank you”

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Posted 2 weeks ago

“MG9 sorted out my cancellation of my policy swiftly and easily. I am of an age were using this IT is a bit scary, but it was very user friendly and prompt. Thankyou. I will be insuring with you in the near future Stu”

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Posted 2 weeks ago

“I spoke with your agent Jack P JP3, who was very informative and helpful. Tried everything to help me lower my renewal quote.”

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Posted 2 weeks ago

“lg3 helpful call uissue was not straightforward, reoslved by the end”

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Posted 2 weeks ago

“Rw2 is very helpful, quick responsive and gave me all the info that I needed. Thank you!”

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Posted 2 weeks ago

“EB4 was a great help with my query today in giving me customer service I wouldn’t expect to get at other companies”

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Posted 2 weeks ago

“ET1 provided seamless quote renewal advice and obtained a lower price which I was happy with”

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Posted 2 weeks ago

“My agent IS1 was extremely helpful and solved my query very quickly and efficiently. Good to deal with someone so helpful”

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Posted 2 weeks ago

“EF3 was very helpful and was able to answer my questions and put my mind at ease.”

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Posted 2 weeks ago

“JC1. Good effort to put right an awful company experience. She was very helpful and perservering”

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Posted 3 weeks ago

“This is the second time of chatting to a person, the second time was with TJ1, Very patient with me, as I type slowly, but she sorted out my errors from my for visit, and took the time to make sure I was happy with the results.”

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Posted 3 weeks ago

“Very happy with the new quote. I found the call centre very helpful.”

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Posted 3 weeks ago

“Very quick for chatbox-sorted change of vehicle when the registration wasn't recognised. Caitlin G (co4) was very helpful.”

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Posted 3 weeks ago

“TJ2. Used the web chat. To help assess my account. Regarding Proof of No claims . Fast efficient service”

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Posted 3 weeks ago

“I have just chatted to LN1 about changing my reg plate over to my private plate. It literally took a matter of minutes without any hassle at all.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews