One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,886 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“HM1 provided professional, courteous, and attentive service, addressing all my questions clearly.”

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Posted 3 weeks ago

“Leanne Warren-le6 Very helpful great service 👍”

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Posted 3 weeks ago

“I spoke to Campbell Downie today and he was very helpful and easy to talk to.”

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Posted 3 weeks ago

“Although there was a queue when I called, i opted to get a callback without losing my place. This worked perfectly and I spoke with AK7 who was delightful, knowledgeable and very patient which made my call a satisfying experience. She was able to help with my needs and I took out my car insurance based on this.”

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Posted 3 weeks ago

“Quick & helpful response”

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Posted 3 weeks ago

“ME8 was very clear and helpful.”

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Posted 3 weeks ago

“Fantastic service from ME8. Sorted my issue straight away, friendly and professional. Very happy”

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Posted 3 weeks ago

“‘EG4’ was very helpful it’s the system, portal, needs sorting as all I wanted to do was to change a number plate but it wouldn’t let me do this so resorted to chat, ‘EG4’ very helpful as I said”

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Posted 3 weeks ago

“Fantastic help from Jack M...JM3..thank you so much 👌”

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Posted 3 weeks ago

“EW2 was very fast and efficient great I could do this via live chat on a Friday evening too”

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Posted 3 weeks ago

“Just had online chat with RN1 who was very helpful and managed to find a better quote, very satisfied”

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Posted 3 weeks ago

“Vienna helped with my enquiry efficiently”

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Posted 3 weeks ago

“The online assistance was very useful. User FS7 asked all my questions efficiently and in a timely manner. 5 star customer service.”

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Posted 3 weeks ago

“My sincere thanks to AK7 for the patience she had dealing with an insurance quote for my Grandson. The quote was successful, many thanks. I will certainly come back to One Call Insurance when any further help is require.”

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Posted 3 weeks ago

“i contacted one call to have my documents sent to me by post.... agent EW9 responded to my request excellently and efficiently.”

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Posted 3 weeks ago

“ME8 Was excellent and very helpful she also resolved the issue... thanku so much”

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Posted 3 weeks ago

“JM3 great service”

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Posted 3 weeks ago

“JT3was very efficient and helpful ,got sorted very quickly”

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Posted 3 weeks ago

“ME8 was brilliant at dealing with the potential cancellation of my policy. All sorted in 15 minutes with a reduction on monthly cost and VIP breakdown cover. Thanks.”

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Posted 3 weeks ago

“Rabiah K (RK3) was excellent - efficient and friendly”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,886 reviews