One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,880 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,880 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I phoned JM6 today, 19th February, to ask about some changes I needed to make on my car Policies and the operator, JM6, was very helpful and efficient. I had to discuss a change I wanted to make on our Fiat Panda and Cancelling our Skoda Fabia insurance from March 1st as my son is taking over ownership as I currently can't drive due to a medical incident, and I have been told I need to inform the insurance company. I struggle on computerized systems so phoning Customer Support was an easier option. The operator JM6 was first class and very knowledgeable about my problems and dealt with them very professionally. I thank her and Onecall insurance for your ongoing support. Thank you Pete Boyle.”

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Posted 3 weeks ago

“rf1 helped me efficiently and courteously this afternoon over renewal questions and issues. She answered all my questions in good time, was very patient and helped me come up with a good solution.”

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Posted 3 weeks ago

“Very good customer service from Charlie, CG1,. Really helpful getting me a great cover for a great price.”

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Posted 3 weeks ago

“Was helped this evening by Miya (MP9)very helpful and good information given as to my way forward. Thank you”

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Posted 3 weeks ago

“Asha AK7 and then EK2 dealt with my problem very politely and efficiently. Excellent service, thank you”

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Posted 3 weeks ago

“‘Fs2’ Very friendly and competent, she got the policy changed very quickly.”

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Posted 3 weeks ago

“I spent some time in conversation today with MB1. I found MiaB to be extremely helpful and we managed to negotiate a mutually acceptable premium for house contents insurance renewal. That we reached this position speaks volumes for MB1 since I admit to be being a technological dinosaur of a certain age who finds using a chat room unintuitive. Thank you MB1. .”

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Posted 3 weeks ago

“Rf1 was very helpful and quick with her responses. She helped me out with my car insurance and got me a good deal.”

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Posted 3 weeks ago

“Lauren was very helpful and sorted my problem very quick Thank you Lauren”

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Posted 3 weeks ago

“I have been with One Call for years and always had good service. Today I need to insure a Reliant Kitten which is 47 years old and Helen (HG1), very helpful, will organise an agent to call. I am sure that I will receive the same good service.”

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Posted 3 weeks ago

“Great easy service from SF7”

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Posted 3 weeks ago

“Jm3 was very efficient and helpful”

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Posted 3 weeks ago

“JM6 was absolutely excellent in all respects when making the changes I required to my policy. She is a credit to your company.”

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Posted 3 weeks ago

“Having recently purchased Car Insurance online with One Call Inurance I needed assistance to set up the Viewing Portal. I telephoned their Customer Service Department and spoke with Josh (JC8) who quickly helped me complete the action required for which I was extremely grateful all in all 5* Service well done.”

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Posted 3 weeks ago

“JH7 was very quick to reply and sorted my issues within 15 minutes”

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Posted 3 weeks ago

“7119543 Stevie S - Great, quick, responsive service to update my policy detail.”

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Posted 3 weeks ago

“ir2 helped me with my iinsurance and i would give a5out of5”

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Posted 3 weeks ago

“I have been assisted today by JF2, very efficiently. I needed to change a detail on my policy which affects my quote, this was all handled very clearly and pleasantly. I am pleased with the help I received today”

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Posted 3 weeks ago

“Spoke to ET1 today, very polite and helpful”

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Posted 3 weeks ago

“ML2 was a great help and managed to update the details on my account very swiftly!”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,880 reviews