One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ar3 was absolutely amazing with assisting me with the information I had to submit. 5 star service from ar3.”

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Posted 2 weeks ago

“I was unable to speak to an agent on the phone so went via the online chat and managed to get my direct debit problem solved straight away.”

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Posted 2 weeks ago

“i found jack very easy to talk to ,yet understanding the situation and postition i was in to be really helpfull , helping me find a solution while i felt he was being honest about his infomation i recieved”

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Posted 2 weeks ago

“Added another vehicle on using the customer chat portal. So quick and effective, literally had me insured in minutes! Thank you so much.”

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Posted 2 weeks ago

“KV3 was very helpful”

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Posted 2 weeks ago

“JP3 revised the renewal price without any dramas.”

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Posted 2 weeks ago

“Vh3 very helpful - excellent customer care”

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Posted 2 weeks ago

“Had a chat with with leah D she was very helpful today”

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Posted 2 weeks ago

“I had a issue today regarding my motorbike insurance, its now been sorted thanks to the help by LD7 agent 👍”

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Posted 2 weeks ago

“Online chat with er5 clear, to the point and quick - and an actual person :)”

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Posted 2 weeks ago

“Ar5 sorted what I needed cheers to him”

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Posted 2 weeks ago

“SM2 Sarah. Extremely helpful and everything was done with ease. Thank you for all your help and advice today.”

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Posted 2 weeks ago

“LG3 today helped me get over my stress as I was not able to get into my portal to complete a change in vehicle. She was quick and accurate to assist me which I was very grateful for. Thank you again.”

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Posted 2 weeks ago

“Leanne (le6) was very good she beat the renewal quote and also the new renewal quotes online. Excellent service”

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Posted 2 weeks ago

“Yes nice and easy Vienna H set things up very quickly I would prefer to speak to someone but in all fairness I have been with you for many years and your prices are competitive and it’s easy to communicate online Thank you”

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Posted 2 weeks ago

“Great friendly and speedy service.”

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Posted 2 weeks ago

“We was not going to renew until we spoke to this adviser which gave us a better quote, so smiles all round.”

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Posted 2 weeks ago

“KC8 Kieron-Lee was able to sort out my insurance query well.”

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Posted 2 weeks ago

“i had live chat about my renewal offer today, while it worked i found it frustrating, i get that companies have done away with live personel regarding out hours working and the relating costs but what took so long was the typing of messages backwards and forwards a simple telephone converstion would have been far easier - I find this kind of technoligy is pretty painful personally.”

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Posted 2 weeks ago

“Discussed my renewal with KR2 - very quick response and got it sorted. Very pleased”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews