One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,133 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LE6 Leanne Warren Le6 was quick precise and very helpful w out my need for payment confirmation Many thanks”

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Posted 2 weeks ago

“EG4 was most helpful solving my insurance issues and their help was much appreciated 5 star”

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Posted 2 weeks ago

“KT7 was a great help. I went on to cancel my renewal quote and she helped me get a better deal that I am happy with”

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Posted 2 weeks ago

“ME8 was very helpful. (not a robot)5* The actual process of changing my address and payment took far too long.3*”

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Posted 2 weeks ago

“I called to discuss my policy. I was helped by Agent SK3 who was very clear, polite and helpful. I renewed my policy and was pleased with the customer service.”

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Posted 2 weeks ago

“JORDAN DEALT WITH MY INQUIRY. VERY QUICK AND EFFICIENT RESOLUTION.”

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Posted 2 weeks ago

“I spoke with KT7 and she quickly helped me with my query. Good customer service.”

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Posted 2 weeks ago

“Was very helpful and friendly and was very efficient in dealing with my enquiry. This was Leanne Warren - le6.”

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Posted 2 weeks ago

“EL3 was very professional, polite and patient. Made the call and set up so easygoing, Price of renewal was well worth the call. Thank you.”

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Posted 2 weeks ago

“Very helpful and efficient”

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Posted 2 weeks ago

“TJ2 was helpful and efficient”

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Posted 2 weeks ago

“LG3 was really helpful and answered all of my questions that I put to them.”

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Posted 2 weeks ago

“LE6. Leanne warren-le6. Excellent customer service, clearly explained cover and checked it was still suitable. Did not rush though my renewal requests and questions. saved me some money-always good to here and no hard sell! a credit to the company. Thank you Leanne”

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Posted 2 weeks ago

“AR5 very helpful and prompt . Thank you”

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Posted 2 weeks ago

“IS1 was very helpful and sorted my issue straight away. Thank you.”

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Posted 2 weeks ago

“Username, SP6, was vert helpful, and very patient, helped me get things sorted v quickly.”

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Posted 2 weeks ago

“The customer support representative, MK4, was knowledgeable and really helpful. My questions were answered promptly and I’m very happy to recommend.”

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Posted 2 weeks ago

“Sorted a query out very quickly to allow me to go on and purchase the insurance.”

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Posted 2 weeks ago

“SM6 was extremely helpful with my change of vehicle and was completed successfully.”

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Posted 2 weeks ago

“Been on chat with BH1 and what an outstanding service he gave me. He was very knowledgeable and covered 4 different issues and resolved everything i needed well done for a smooth transaction”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,133 reviews