One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,886 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I'm currently with one click insurance and I spoke with JC1 who was very good with my inquiry, she solved my problem in good time and changed the the i wanted changed very good service .”

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Posted 3 weeks ago

“CD3 was quick, efficient and helpful”

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Posted 3 weeks ago

“Very helpful and responsive agent. Answered all my questions brilliantly”

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Posted 3 weeks ago

“JF3 was quick, efficient and helpful”

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Posted 3 weeks ago

“Thomas was clear, friendly, efficient and very helpful. Successful conclusion to my online chat query”

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Posted 3 weeks ago

“JM5 was helpful today and sorted out an issue very quickly.”

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Posted 3 weeks ago

“CH5 very helpful. Thank you!”

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Posted 3 weeks ago

“Ee3 helped with my insurace today thank you”

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Posted 3 weeks ago

“ME8 helped me quickly renew my policy at a good price.”

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Posted 3 weeks ago

“EK2 was very helpful, polite and efficient at responding with my call back request. She sorted my new car swap insurance for less than I was expecting so a happy customer here. Thank you 😊”

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Posted 3 weeks ago

“Polite helpful, and efficient when sorting out a problem with my quote.”

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Posted 3 weeks ago

“Annual renewal . Curtsey call made by LE6- Leanne Warren re annual renewal . Leanne managed to match lower quote by external company whilst still retaining all my policy requirements. Leanne was very friendly , polite and a pleasure to communicate with . A credit to One Call .”

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Posted 3 weeks ago

“TJ1 was very helpful”

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Posted 3 weeks ago

“Spoke to TS7. She was very helpful and pleasant. I’d had a frustrating time trying to get to speak to someone but finally got through to above. Thank you TS7”

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Posted 3 weeks ago

“Thanks to ME8 today as she looked carefully into my issue with car insurance and satisfactory reassured me and resolved the problem.”

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Posted 3 weeks ago

“Wonderful service from TS7 I was about to give up if TS7 was not at the end of a phone I would not have taken out another policy spare a thought for people who grew up without phones and computers portal’s your great TS7 saved the day”

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Posted 3 weeks ago

“I rang One Protect to query my policy renewal and spoke to Mati who immediately gave me the answers I needed and put my mind at rest. Professional. Thank you so much”

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Posted 3 weeks ago

“What a terrible company who just quote agreements to you, by chat box 😌 when I took out my ar insurance I explained it would only be for 6 months due to returning my car after PCP. One call wanted £148 including a £55 cancellation fee, I wasn't informed about these charges. Never again!!!”

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Posted 3 weeks ago

“Very helpful, good and quick customer service from ME8”

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Posted 3 weeks ago

“Had a query with my renewal quotation and ir2 answered it quickly and efficiently and even got me a better price in the process.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,886 reviews