One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,885 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,885 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great response and service time. Friendly and professional. WP1”

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Posted 2 weeks ago

“Great response and service time. Friendly and professional. ME8”

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Posted 2 weeks ago

“Tyler (TW9) was very helpful and quick to answer my questions and put me at ease. Dealt with my query quickly and efficiently.”

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Posted 2 weeks ago

“Excellent and professional service.”

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Posted 2 weeks ago

“Renewed insurance policy, contacted via chat, informative, helpful. Found JP3 very knowledgeable and helpful”

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Posted 2 weeks ago

“Quick, courteous, efficient, friendly young lady KS8”

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Posted 2 weeks ago

“SP6 was qick, concise and helpful”

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Posted 2 weeks ago

“Ew19 very helpful”

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Posted 2 weeks ago

“This morning I spoke to a Toni.expained my need to change my payments coming out of a direct debit account. Very helpful also,also offered me an option for a courtesy car should my car be off rd.however at this point I will not be availing of this service, but will diffently think about for the further.”

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Posted 2 weeks ago

“Ch5 - live chat. He was helpful, efficient and demonstrated a high standard of customer service.”

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Posted 2 weeks ago

“Excellent support from Shanice (SP6). Thanks!”

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Posted 2 weeks ago

“BH1 good service and help”

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Posted 2 weeks ago

“Ts4 handled call and query well. Thanks”

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Posted 2 weeks ago

“Really helpful online agent (FP2) gave clear concise advice for the questions I had. The whole process was swift and efficient.”

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Posted 2 weeks ago

“I amended my policy to say I was now retired at the renewal . I now have a letter for changes to the policy even though I told the operator I had made the change at the renewal stage .”

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Posted 2 weeks ago

“My first time getting my own insurance. Explained everything. Friendly. Thanks EE3”

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Posted 2 weeks ago

“EE3 was super helpful making sure I received my documents immediately so that I was able to drive my bike today. Thank you EE3”

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Posted 2 weeks ago

“a very helpful conversation with EW9, who was quick to sort out my problem thank you”

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Posted 3 weeks ago

“Very helpful agent. Polite and knowledgeable.”

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Posted 3 weeks ago

“Excellent service from vh3”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,885 reviews