One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,132 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A really fast, and informative reply from CN4 today on the live chat. Thank you”

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Posted 2 weeks ago

“CM1 agent solved my problem in no time. Would totally recommend”

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Posted 2 weeks ago

“LM9 helped achieve information I was unaware about. Was clear, precise and resolved my query.”

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Posted 2 weeks ago

“EW2 was very helpful with my query today :)”

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Posted 2 weeks ago

“EL3 has been excellent throughout our discussion on my renewal premium, keeping me informed and ensuring I received what I asked for. The service privided was outstanding.”

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Posted 2 weeks ago

“Cm1 very helpful efficent excellent customer service 😀 told us exactly what we needed to do to sort policy! Happy customers!”

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Posted 2 weeks ago

“After struggling with the one call portal I called the number available for customer queries. The gentleman William Grant was extremely helpful, cheerful and polite. He was able to deal with my request and sorted everything out that I was unable to do online. A great experience, one very happy customer.”

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Posted 2 weeks ago

“BH1 Sublime - fast and efficient”

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Posted 2 weeks ago

“Adam and Jessica (JF3) were very helpful but unfortunately couldn’t beat my renewal price.”

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Posted 2 weeks ago

“AR5. Adam was very helpful. And satisfied with the end result.”

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Posted 2 weeks ago

“Tom Hickman was very helpful and informative. He was also friendly and polite. Great service”

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Posted 2 weeks ago

“Spoke with IS1 today who was super helpful and made the change quick and easy. Perfect service :)”

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Posted 2 weeks ago

“Renewal dealt with quickly and efficiently by Sian - SK3”

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Posted 2 weeks ago

“I dealt with IS1 who was really helpful and quickly made the changes I asked for. All explained clearly and done in minutes”

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Posted 2 weeks ago

“Talked to anagent Paige, PS1 and she got me a terrific quote for my bike. She was patient and explained everything.”

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Posted 2 weeks ago

“I dealt with "TJ2" she made the process very easy om Live chat even thoughI am a dinosaur when it comes to computers, Will use again”

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Posted 2 weeks ago

“JF3 helped me find a cheaper quote for my car insurance was polite on chat and informative going though the steps with my car insurance”

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Posted 2 weeks ago

“Very helpful with my query ld70”

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Posted 2 weeks ago

“Great efficiency thank you”

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Posted 2 weeks ago

“Rw2 was very pleasant, informative and listened to my requirements. The renewal quote was extremely competitive.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,132 reviews