One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,132 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“EK2 was most helpful today went through everything”

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Posted 2 weeks ago

“Leanne Warren lE6.leannewarren-LE6-was very helpful in helping me deal with my transaction.”

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Posted 2 weeks ago

“CM1 was excellent today. Very clear and answered all my questions.”

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Posted 2 weeks ago

“KT7 was absolutely amazing with some renewal questions - answered them at an incredible speed so that my enquiry was resolved quickly. Fantastic example of how customer service should be - well done and thank you”

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Posted 2 weeks ago

“yes it was ok although the portal is unhelpful and did not work the chat process was ok but long delay between answers - i felt the process was to complicated for a simple change of vehicle and not very equitable for current customer . the agent was doing her job but there were no incentives for current customer loyalalty”

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Posted 2 weeks ago

“JC8 was a pleasure to deal with”

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Posted 2 weeks ago

“Stevie on the chat function was very helpful, dealt with my query quickly and got me a great deal. Couldn't ask for more”

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Posted 2 weeks ago

“Very straight forward customer service from SP6”

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Posted 2 weeks ago

“AK7 was very efficient, and answered my query satisfactorily”

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Posted 2 weeks ago

“Very pleased with the lady I spoke to today regarding my home insurance, polite and helpful. EL3”

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Posted 2 weeks ago

“EF3 was Clear and pro active”

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Posted 2 weeks ago

“Quick efficient chat help from AR5”

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Posted 2 weeks ago

“NE1 was quick and helpful today”

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Posted 2 weeks ago

“Adam (AR5) was very helpful and made a change seemless and stress free.”

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Posted 2 weeks ago

“Agent Connor CN4 was helpful today. He did his best to resolve a situation that I still think is slightly unfair, but we reached an amicable agreement. Thanks for a helpful live chat.”

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Posted 2 weeks ago

“EF3 gave me all the information I requested to help me make a good decision”

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Posted 2 weeks ago

“EF3, was most helpfull,sorted my problem out fast.,thankyou”

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Posted 2 weeks ago

“Co4 was helpful quick and efficient in their role. Happy to recommend”

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Posted 2 weeks ago

“JC1 was helpful.”

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Posted 2 weeks ago

“I had a great experience today with onecall for my renewal. The advisor KT7 was really helpful.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,132 reviews