One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,142 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KS8, very friendly and helpful - made it very easy and came up with a very good price. And the whole process was pretty quick. Would recommend.”

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Posted 2 weeks ago

“Got through after just a few minutes wait (live chat). Helpful and polite.”

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Posted 2 weeks ago

“SH1 was very helpful and efficient, dealt with my request quickly and courteously.”

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Posted 2 weeks ago

“AS3 very helpful”

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Posted 2 weeks ago

“Very helpful and competitively priced. Thank you SM5”

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Posted 2 weeks ago

“AM3 help was fab”

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Posted 2 weeks ago

“EW2. Very helpful during sorting an issue out. Thanks Elizabeth!”

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Posted 2 weeks ago

“Customer care rep RE1 was very helpful in explaining the renewal proposal and being able to 'sharpen the pencil' on price. Well done and thank you.”

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Posted 2 weeks ago

“SS9 was very helpful on live chat today. My insurance was changed to another vehicle with the minimum of fuss. Thank you”

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Posted 2 weeks ago

“Staff BB7 Excellent service. Thankyou”

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Posted 2 weeks ago

“Very helpful andto the point”

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Posted 2 weeks ago

“I spoke with agent MB9 today over chat and she was amazing, very helpful, friendly and went over and above to find me the cheapest car insurance quote. She also changed my details for a new renewal quote. exceptional member of staff and extremely professional with a clear passion for her job. I would deff rate very highly. Thank you for taking the time to help me.”

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Posted 2 weeks ago

“JG4 fast efficient and helpful service very happy with the service”

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Posted 2 weeks ago

“Thank you for all your help today Mellisa MX2 you were very helpful answering all my queries above all patient. I am happy with the quote you provided and now know why I stay with one call.”

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Posted 2 weeks ago

“Jessica JF3 was very helpful and sorted my query out efficiently. Thank you!”

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Posted 2 weeks ago

“Et3 was very helpful and my policy has gone down from last year”

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Posted 2 weeks ago

“I’ve been very happy with the service from One Call Insurance. The customer service was friendly, helpful and professional, and everything was explained clearly. I was also pleased with the price I was offered, which was competitive compared with other quotes I looked at. The whole process was straightforward and hassle-free, and I felt I was listened to and treated fairly. I would be happy to recommend One Call Insurance to others.”

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Posted 2 weeks ago

“PS1 was extremely helpful. Top marks. Thank you.”

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Posted 2 weeks ago

“EE3 assisted us straight away was polite and sorted everything we needed thank you”

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Posted 2 weeks ago

“Easy to talk to explained every thing ,and sorted problem. Jr6”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,142 reviews