One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,825 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I needed to change my address on the policy and was spoken to by username ir2 who handled the request professionally and quickly, allowing me to change the address and updating the policy with a small charge. They then allowed me to do the renewal at the same time”

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Posted 4 weeks ago

“MB1 was superb at one call insurance swift accurate and great communication I got the deal i wanted in minutes”

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Posted 4 weeks ago

“helpful, responsive and informative”

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Posted 4 weeks ago

“LG3 was very attentive, brought to my attention my breakdown cover was the basic one and sold me the gold breakdown , which was set up smoothly . My direct debit was amended accordingly and professionally.”

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Posted 4 weeks ago

“after a bit of confusion on the portal i got thru to the chat with sf7 everything was cleared up and things amended easily so thanks to sf7 all is good .”

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Posted 4 weeks ago

“very helpful, speedy open and honest customer service. would highly recommend. Isabelle (username IS1) was extremely helpful and thorough with all the questions i threw at her with regards to my renewal”

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Posted 4 weeks ago

“Quick and easy to update Insurance policy.”

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Posted 4 weeks ago

“TJ1 gave the best customer service,answered any questions I asked and resolved then instantly.great service ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 weeks ago

“User AT7 help with my query in a timely manner and was very Patient”

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Posted 4 weeks ago

“I have just spoken to MB1 and she was brilliant. Sorted my renewal out and had time to answer my query’s with very professional answers. Big bonus was she saved me money. Would always recommend MB1 and One Call for insurance Thank you and keep up the good work”

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Posted 4 weeks ago

“I made a mistake whilst setting up my insurance and CN4 was super helpful and explained what it was that I had done. Very friendly and informative. Thank you 🙏🏻”

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Posted 4 weeks ago

“KL4 was super friendly and guided me through the renewal process even saving me money , thank you :)”

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Posted 4 weeks ago

“Very prompt and helpful response from Adam T at One Call, many thanks”

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Posted 4 weeks ago

“JA1 was so helpful and sorted my request efficently.”

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Posted 4 weeks ago

“**MB1** Very helpful to gain a good deal and Very knowledgeable.”

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Posted 4 weeks ago

“Such a helpful agent, listened to our concerns and found a perfect solution to give peace of mind to an elderly driver”

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Posted 4 weeks ago

“Wp1 helped me on live chat today . We solved my query and I also got a great deal on breakdown cover . Wp1 deserves these 5 stars”

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Posted 4 weeks ago

“Thank you SK3 for helping me today. Very professional, fast service.”

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Posted 4 weeks ago

“I chatted to Mia (MB1) today regarding my renewal. Mia helped me get a great deal on my home & buildings insurance - was able to answer all my questions and even made payment a breeze! Thank you Mia and One Call.”

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Posted 4 weeks ago

“Dealt with query swiftly.”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 409,825 reviews