One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,886 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service from vh3”

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Posted 3 weeks ago

“Jasmine was extremely helpful today and covered everything and more, which I understood and will increase my cover when I renew”

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Posted 3 weeks ago

“Had to cancel my home insurance to was speaking toJC1 very helpful and sorted within min thanks again JC1 for your help”

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Posted 3 weeks ago

“The person TS4 managed my very professionaly with no issues at all. She even mentioned that I had basic cover with regard to a courtesy car but we have another car. Will be contacting Onecall again in September when our other car is due for insurance. Thanks again to TS4 for her help....”

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Posted 3 weeks ago

“SW1 was very helpful”

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Posted 3 weeks ago

“SM5 has been incredibly helpful. I contacted to cancel my renewal, however after speaking with SM5 they managed to get me an even better quote with better coverage and made me feel like a values customer. They ensured my cover fitted my needs along with being financially manageable and I could not be more grateful for their time and help. Really quick and efficient.”

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Posted 3 weeks ago

“Quick and straightforward process with the online chat with vh3”

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Posted 3 weeks ago

“Tabitha, the consultant I dealt with, was empathetic to our current situation, and gave us direction to calling the call centre and reporting a new development that needs to be noted.”

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Posted 3 weeks ago

“co4 was very helpful today when i had a query on a quote i am looking at”

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Posted 3 weeks ago

“The agent SM5 was very helpful in dealing with my query.”

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Posted 3 weeks ago

“Just been on line with EW9 who was very helpful.”

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Posted 3 weeks ago

“Just been talking to EK2 she was so helpful sorting out a clerical issue would highly recommend them”

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Posted 3 weeks ago

“They adjusted my quote for cheaper”

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Posted 3 weeks ago

“c14 was extremely helpful in a successful discussion regarding renewal of my motor insurance. Thank .”

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Posted 3 weeks ago

“Vh3 was really helpful with renewing my car insurance. Covered everything to get a better price thank you”

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Posted 3 weeks ago

“JM6 was very helpful when we wanted to update our number plate, thank you”

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Posted 3 weeks ago

“=JC1= was great today at sorting my issue”

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Posted 3 weeks ago

“BC5 was a very helpful advisor I don’t normally like doing stuff on a online chat as you don’t feel like your point is getting across but BC5 was amazing very helpful and made it all very clear for me to understand and was very informative and helpful definitely 5 star customer service would highly recommend to friends and family.”

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Posted 3 weeks ago

“JM5 was extremely helpful today, he resolved my problem promptly. I have 2 policies with you under different email accounts. He promptly merged them together do they are both on the same portal. Very polite and helpful.”

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Posted 3 weeks ago

“Franklin from the renewal team was very helpful & went through all my queries with me. I was happy with the revised quote. I have confirmed to set the policy to renew 23.7.26. User name FF2.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,886 reviews