One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh was very helpful and sorted my query vey quickly”

Helpful Report

Posted 2 weeks ago

“PS1 - excellent, just the info I needed”

Helpful Report

Posted 2 weeks ago

“SM2 was very helpful on the live chat and all arranged in a few minutes so very happy with the service provided.”

Helpful Report

Posted 2 weeks ago

“I had a query which I suspected would involve jumping through various hoops, however JT3 could not have resolved this any quicker - it was done in a few minutes so full marks for customer service.”

Helpful Report

Posted 2 weeks ago

“BC5 Leon in Renewals was very helpful and efficient in dealing with the changes to my policy today. Very quick service”

Helpful Report

Posted 2 weeks ago

“Very efficient helped me understand the policy change, Thanks.”

Helpful Report

Posted 2 weeks ago

“Fast response, very helpful”

Helpful Report

Posted 2 weeks ago

“Leon in Renewals was very helpful and efficient in dealing with my renewal today.”

Helpful Report

Posted 2 weeks ago

“Shanice was very helpful and quick, shame it's not easier to actually call in and speak to the agents, it was all done by chat.”

Helpful Report

Posted 2 weeks ago

“Shanice was very helpful and quick, shame it's not easier to actually call in and speak to the agents, it was all done by chat.”

Helpful Report

Posted 2 weeks ago

“Had a problem with my direct debit today.On live chat HM1 was very helpful and got it sorted for me”

Helpful Report

Posted 2 weeks ago

“FP2 showed great customer service and helped resolve my issue.”

Helpful Report

Posted 2 weeks ago

“Very satisfied, very friendly and helpful staff and all completed quickly.”

Helpful Report

Posted 2 weeks ago

“Very prompt got me to help . Thank you”

Helpful Report

Posted 2 weeks ago

“I needed to add business cover to my policy using the live chat and was assisted by Ti2. She was very helpful and knowledgeable and handled my query very efficiently. Thank you for the great service.”

Helpful Report

Posted 2 weeks ago

“Jack (JP3) was very helpful during our interaction. I had not yet received documents from a cancelled policy and he rectified this immediately, he was both polite and efficient. Happy with the outcome!”

Helpful Report

Posted 2 weeks ago

“Leanne (LE6. Leanne Warren - Le6) was super helpful today, talked me through all my options and I'm very happy to go ahead with One Call once again. Many thanks Leanne.”

Helpful Report

Posted 2 weeks ago

“Excellent, prompt help re my enquiry. Thank you Elizabeth.”

Helpful Report

Posted 2 weeks ago

“William Grant was very friendly and helpful when changing my policy today”

Helpful Report

Posted 2 weeks ago

“I have recently purchased car insurance however it was out with hours , I done the online chat with MI4 , the agent was very helpful and very pleasant and answered all my queries. MI4 was very professional and knowledgeable about the products which are on offer.”

Helpful Report

Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews