One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,178 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“IS1 was very helpful and sorted my issue straight away. Thank you.”

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Posted 3 weeks ago

“Username, SP6, was vert helpful, and very patient, helped me get things sorted v quickly.”

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Posted 3 weeks ago

“The customer support representative, MK4, was knowledgeable and really helpful. My questions were answered promptly and I’m very happy to recommend.”

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Posted 3 weeks ago

“Sorted a query out very quickly to allow me to go on and purchase the insurance.”

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Posted 3 weeks ago

“SM6 was extremely helpful with my change of vehicle and was completed successfully.”

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Posted 3 weeks ago

“Been on chat with BH1 and what an outstanding service he gave me. He was very knowledgeable and covered 4 different issues and resolved everything i needed well done for a smooth transaction”

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Posted 3 weeks ago

“**KT7** was extremely helpful today and provided me with an extremely reasonable renewal quote which I accepted.Quick and easy service,excellent !”

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Posted 3 weeks ago

“Mb9 ( MIA) was efficient, helpful and polite and the offer was pleasing”

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Posted 3 weeks ago

“Quick chat got my insurance sorted very quickly, amazing deal very efficient staff.”

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Posted 3 weeks ago

“KS8 was very helpful and professional”

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Posted 3 weeks ago

“AP1 was efficient, helpful, professional and resolved my query promptly. It was a pleasure to speak to him using the chat service. So refreshing to talk to a real person, not AI. Thank you”

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Posted 3 weeks ago

“I had a question regarding my policy, and could not find the answer on the website. I chatted with a lovely person who's username is KS8. She found the answers I was looking for and put my mind at rest. Thank you KS8 for your help :D”

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Posted 3 weeks ago

“EF3 was very helpful and answered my questions quickly 5 stars”

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Posted 3 weeks ago

“VH3 Really helpful and informative brilliant”

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Posted 3 weeks ago

“AK7 was amazing she really helped me. She listened to my issue and was very understanding and rectified everything very efficiently. She couldn’t have been more helpful. A real asset to the company”

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Posted 3 weeks ago

“Me8 very helpful, brilliant service that you for your help.”

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Posted 3 weeks ago

“Had to change my address, as moved to a new build, the assistant SS9 was very helpful and made the changes with ease”

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Posted 3 weeks ago

“It was only a simple matter but the chap I spoke to was friendly, easy to understand and dealt with my enquiry swiftly and efficiently.”

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Posted 3 weeks ago

“Want to change from car to van not much help as got to phone up cancel and re do lol”

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Posted 3 weeks ago

“Very helpful when I changed my vehicle and the portal is good. Agent BC1 was very helpful.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 424,178 reviews