One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,131 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Needed to use livechat to access policy. instructions were clear. support was good.”

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Posted 2 weeks ago

“Very good service”

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Posted 2 weeks ago

“Excellent service via the Chat portal with KT7, sympathetic to my fathers requests with not a single hitch during the process, this really is how technology and customer service should combine as it was seamless. Well done KT7, thanks”

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Posted 2 weeks ago

“Very helpful and efficient in the renewal of my insurance policy”

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Posted 2 weeks ago

“SS9 was extremely helpful and helped me with my query explained how I got the updated quote and answered everything I needed to”

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Posted 2 weeks ago

“excellent and easy with the help of an advisor Franklin (FF2) everything was great , will happily use again”

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Posted 2 weeks ago

“They have very quick and good service. Agent KT7 was very helpful. Cheers.”

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Posted 2 weeks ago

“Sp6 was very helpful”

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Posted 2 weeks ago

“Easy change of policy on live chat thanks is1”

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Posted 2 weeks ago

“I was buying a new car needed insurance to be changed over for me to drive ,TH3 was very helpful ,put me at ease, as a an older lady I do tend to stress ,but Tom was very calming and I was sorted in no time .”

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Posted 2 weeks ago

“Help portal quick and easy."SB8" was very helpful.”

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Posted 2 weeks ago

“LE6 Leanne Warren-le6 Leanne was very efficient, knowledgeable, and very polite. excellent customer service! thanks Leanne.”

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Posted 2 weeks ago

“Excellent prompt knowledgeable service. Got very competitive quote. Very happy. LE6”

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Posted 2 weeks ago

“Good customer service, quick and helpful”

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Posted 2 weeks ago

“EF3 was very helpful and efficient”

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Posted 2 weeks ago

“Jh7 -fast response but expensive to make changes be warned! Jh7 was helpful”

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Posted 2 weeks ago

“SM6 was helpful, polite and very efficient. My query was resolved in minutes, even though I'm no longer a customer. Very happy with the service today.”

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Posted 2 weeks ago

“EE3 was wonderful in dealing with my request. Amazing staff”

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Posted 2 weeks ago

“Great customer service and we'll supported correspondence and better renewed price and clear explanations,..”

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Posted 2 weeks ago

“What an absolutely fantastic service colleague BG3 helped me soo much. She aided me in understanding what happened and also in making sure that I got the best possible cover along with the best service. I truly can not thank BG3 enough for their help. At a time that is truly stressful for me she helped calm me and get the best possible deal. Thank you. I can not express how greatful I truly am.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,131 reviews