One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,801 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,801 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AM2 was helpful and polite.”

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Posted 2 weeks ago

“I was assisted by ci9 today. I found her to be helpful, polite and friendly. My query was answered very quickly. Thank you”

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Posted 2 weeks ago

“E T 1 HELPFUL PLEASANT AND KNOWLEDGEFUL A PLEASURE TO TALK TO HAS TO A GOOD FOR ANY COMPANY”

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Posted 2 weeks ago

“ci9, was brilliant, very clear and polite, thank you sooo much 👍👍”

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Posted 2 weeks ago

“Only took around 10 minutes to chat on line. Got the answer to my query from the agent in quick time. 3rd year using one call great price and great customer service from me .”

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Posted 2 weeks ago

“SP6 was fantastic today. She answered my question quickly and precisely and gave me all the information I required. Highly recommended.”

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Posted 2 weeks ago

“ME8 was very helpful and professional, and resolved my issue for me in a few minutes.”

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Posted 2 weeks ago

“JG 4 dealt with my query in a satisfactory way”

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Posted 2 weeks ago

“Excellent customer service, helped sort everything. Very pleased”

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Posted 2 weeks ago

“Very helpful - provided multiple options”

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Posted 2 weeks ago

“Megan (ML2) was great, ie efficient and knowladgable.”

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Posted 2 weeks ago

“JE3 was great today - would have been a 5 star, but the whole experience took a lot longer than anticipated.”

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Posted 2 weeks ago

“JF2 was great today renewing my policy, thank you guys.”

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Posted 2 weeks ago

“Just been on the online chat service with JF2 very friendly and helpful also managed to save me a few extra quid. I will be renewing in a couple of weeks and I will let you know if all goes well.”

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Posted 2 weeks ago

“Agent was ME8. Very helpful and suggested some additional products which were well priced”

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Posted 2 weeks ago

“Great help from Ci9 today on the chat. Resolved my problem with added information that I will take into account at renewal. Would have preferred the app to have worked on the changes I required. Can only assume these weren’t available to me with the length of time left on my policy”

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Posted 2 weeks ago

“I had a good experience and the customer service person was customer focused and provided a very personable service.”

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Posted 2 weeks ago

“Excellent service received from RW2. Thank you for your assistance Becca”

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Posted 2 weeks ago

“CI9 Was very helpful professional, and did everything to get a new quote for the new car.But sadly was unable to get new quote.”

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Posted 2 weeks ago

“Efficient prompt service by OC3.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 418,801 reviews