One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,884 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Helpful and sorted my problem”

Helpful Report

Posted 2 weeks ago

“Just had a chat with SP6, who helped me sort out my upgrade to breakdown cover. very helpful and patient with me as I can't type very quickly. Thank you.”

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Posted 2 weeks ago

“JM6 was outstanding and was able to assist me in aspects I was unable to complete online. So much easier talking to a human being! One Call Insurance have been most helpful.”

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Posted 2 weeks ago

“SP6 Advisor was very friendly, and showed concern for my situation. My query was answered promptly. Thank you very much Shanice”

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Posted 2 weeks ago

“BC1 did a great job in supporting me”

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Posted 2 weeks ago

“Great service thanks EW2 Sorted all my issues no problem 😊”

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Posted 2 weeks ago

“ti2 provided the information required to renew my expiring house insurance policy and will hopefully get it sorted today. Thanks”

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Posted 2 weeks ago

“= JC1 - My operator, was amazing and very efficient in sorting out a technical issue. Thanks for all your help, keep up the great work. Mr Wells”

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Posted 2 weeks ago

“Spoke to advisor JP3 today who promptly helped to resolve my enquiry regarding renewal of my policy. Thank you!”

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Posted 2 weeks ago

“AS3 recalculated my renewal quickly and professionally. I was going to cancel the renewal but have now stayed with the insurers. Pleased with the new price.”

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Posted 2 weeks ago

“Very responsive and very helpful. Sara offered and revisited the other add ons”

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Posted 2 weeks ago

“Query sorted promptly.”

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Posted 2 weeks ago

“Hi ref EW9 easy to talk to hopefully my problem will get sorted Very competitive in regards everything else”

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Posted 2 weeks ago

“NK3 - excellent service very helpful and was completed in a timely manner with my questions being answered 1st time”

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Posted 2 weeks ago

“HM1, dealt very well with my query. Thanks”

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Posted 2 weeks ago

“KS8 was very helpful and understanding of my situation. Once again, great service from One Call. Been a loyal customer for a long time now and can’t fault them”

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Posted 2 weeks ago

“JH7 was really helpful with information I needed immediately available and follow on link provided. A very straightforward experience thankyou.”

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Posted 2 weeks ago

“The agent I made contact with was SF7, and was very helpful, Thanks so much? Yours- David Evans.”

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Posted 2 weeks ago

“AS3 was exceptional and guided me through the renewal process. Very polite, made everything so much easier”

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Posted 2 weeks ago

“AM3 was Very helpful with competative pricing. I still would prefer to speak to a human being though”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,884 reviews