One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,825 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had to discuss my renewal quote with **KT7** today and I must state that they were extremely helpful and prompt with their communication. I was happy with the options they provided and the outcome was agreeable. If only all support centres had operators as efficient as this. Many thanks”

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Posted 4 weeks ago

“ew9 was very helpful highly recomend”

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Posted 4 weeks ago

“She was very helpful great customer service”

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Posted 4 weeks ago

“JB6 assisted me set up my new car insurance as the online system was unable to recognise my registration. She was quick and efficient and answered every question I asked. Excellent service”

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Posted 4 weeks ago

“Online Becca assistance made the process of policy change very easy and effective - thanks”

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Posted 4 weeks ago

“I contacted live chat regarding a letter i received today. i was answered immediately by a person called Kirstin B ("KB2") They were very helpful and professional and answered my enquiry in just a few minutes.”

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Posted 4 weeks ago

“Fantastic service from RW2 today. Needed a new quote and they were beyond helpful.”

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Posted 4 weeks ago

“Excellent service from SK3. Many thanks.”

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Posted 4 weeks ago

“Completed my request efficiently and cost effectively”

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Posted 4 weeks ago

“Good service.”

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Posted 4 weeks ago

“Had a query and it was dealt with swiftly by KB2. Very professional and got issue resolved. Thanks”

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Posted 4 weeks ago

“Spoken to Benjamin today, very helpful and resolved my query with minimum fuss. Great service. Thanks, JHA”

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Posted 4 weeks ago

“I ive just renewed my insurance with the very kind help of KR2, great help and advice many thanks have a nice day”

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Posted 4 weeks ago

“they were able to give me a cheaper renewal quote”

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Posted 4 weeks ago

“RW2. was brilliant customer service person, she made sure everything was sorted and I have fixed my car insurance & breakdown cover for 3 years, which give peace of mind, knowing bills will not go up”

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Posted 4 weeks ago

“Leanne was very helpful today. Disappointingly I had received a lower quote by nearly £100 but she sorted me out a figure out that was lower than your competitors . She did this i a polite and humorous manner.”

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Posted 4 weeks ago

“Ei1, was very helpful and clarified my query regarding the tracker. Surprised how quickly he resolved my question. First class.”

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Posted 4 weeks ago

“Great price”

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Posted 4 weeks ago

“LN1 Lawrence was an excellent Advisor. He was able to answer all my questions with clear and concise information then signposted to another department to complete my enquiry. He is a friendly and personable young man and a credit to your organisation.”

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Posted 4 weeks ago

“TS7 was delightful, she easily found out what I asked for and delivered the information in a lovely refreshing manner. The price was good too”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 409,825 reviews