One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,131 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sorted out quickly and promptly by agent CM1.”

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Posted 2 weeks ago

“They handled my query well and explained what I needed to know”

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Posted 2 weeks ago

“EL3 I found it easy to renew my home insurance”

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Posted 2 weeks ago

“Fast an efficient resolution TJ2”

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Posted 2 weeks ago

“I had to contact customer service today and SK3 was very helpful. The problem was resolved in only a few minutes. Thank you SK3”

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Posted 2 weeks ago

“I cannot praise this service enough, you are told where in the queue you are and when the operator made contact she (Stacy) "SB8" was very prompt, thorough and explained everything I needed to know. She even wished a good holiday ... how's that for a personalised service.”

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Posted 2 weeks ago

“Excellent help and advice from Christopher”

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Posted 2 weeks ago

“SP6 was super helpful”

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Posted 2 weeks ago

“Your service operator AM3 was very helpful and tried really hard to try and match or beat the car insurance quotation I had with The AA Platinum insurance. Throughout the years I have been with One Call Insurance, I have found their service and ease of the online portal to be excellent.”

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Posted 2 weeks ago

“Once again one call car insurance has proved to be first class. Being dyslexic and over 65, I find online very hard, last year Campbell helped me and this year Charlie, cg1, was just as helpful with us changing our car. Thank u guys, much appreciated 👍😊”

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Posted 2 weeks ago

“CM7 was very helpful, polite, friendly and patient with my enquiry”

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Posted 2 weeks ago

“BB7 Ben was fantastic, patient, clear, helpful and made the whole process easy giving me the best deal. Thanks so much”

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Posted 2 weeks ago

“On contacting the live chat facility to change my details, I was promptly answered by because, who made the necessary change within a matter of minutes. Well done Becca, RW2”

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Posted 2 weeks ago

“Lewis (LH5) was very helpful.”

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Posted 2 weeks ago

“BB7 One Call breakdown customer service sorted my cover out very helpful & knowledgeable..Good price & im Happy Thankyou”

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Posted 2 weeks ago

“Advisor 'NP3' Made contact with Advisor day prior to Policy Renewal. Helpful and informative. Took onboard my reason for leaving, down to cost. Looked into Policy and discussed possible amendments. As a result remaining with One Call. Many thanks....NP3 !”

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Posted 2 weeks ago

“Dealt with username SS9,very professional and service was exactly what i needed.”

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Posted 2 weeks ago

“Got a better price from ET1 today so very happy with service”

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Posted 2 weeks ago

“Your employee goes by the alias cn4, he might be top secret but was very knowledgeable polite and very professional, keep an eye on him, will be running the company very soon”

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Posted 2 weeks ago

“Help from CM1 was much appreciated. On line support was good.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,131 reviews