One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,881 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,881 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I spoke to SB8 today who was excellent and really helped. Very quick and efficient”

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Posted 2 weeks ago

“I spoke to Campbell Downie today for a change of address and he was really helpful and friendly. I only had to wait a couple of minutes too for my call to be answered.”

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Posted 2 weeks ago

“Very easy portal to use but just needed some additional help to find something due to changing a car, spoke to SP6 (Shanice) on the chat and she was very helpful. Thank you”

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Posted 2 weeks ago

“Great online chat experience to renew my insurance, second year with these guys now and a competitive price”

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Posted 2 weeks ago

“I have just been advised by your agent *HG1* who I feel compelled to say has been extremely helpful and my my application simple and fast, this kind of customer service is the difference that encourages loyalty with people like myself, please pass on my sincere gratitude”

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Posted 2 weeks ago

“NP3 was extremely helpful and polite. My Home Inse cover was dealt with very efficiently by NP3.”

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Posted 2 weeks ago

“Jake was very helpful, polite and courteous Ji9”

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Posted 2 weeks ago

“The man I spoke to couldn’t be more helpful sorted my query in minutes”

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Posted 2 weeks ago

“Tyler (TW9) changed vehicles on my car insurance policy, very pleased, he was polite and easy to work with, knew what he was doing. Thank you :-)”

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Posted 2 weeks ago

“Excellent service and very helpful, my query was resolved in minutes so thank you to JH7. The man knows his stuff.”

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Posted 2 weeks ago

“Excellent service and very helpful, my query was resolved in minutes so thank you to JH7. The man knows his stuff.”

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Posted 2 weeks ago

“KP3 addressed my renewal requirements and was able to find a better quote.”

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Posted 2 weeks ago

“wp1 helped me cancel the policy and was very helpful”

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Posted 2 weeks ago

“BH1, once I explained the issue with the portal the agent helped to reduce the change fees quickly and accurately”

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Posted 2 weeks ago

“Very helpfuly and managed to reduce my quote”

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Posted 2 weeks ago

“Brilliant, friendly and very helpful online support. Quickly solved any issues I dad today.”

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Posted 2 weeks ago

“Ir2 was very helpful finding me a cheaper quote”

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Posted 2 weeks ago

“Quick response from Sarah SF7 - approachable and friendly. And helped me with further services. Thankyou!”

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Posted 2 weeks ago

“Despite waiting 1 hour to get through I was really impressed with AS3 when I got through. AS3 was efficient and helpful.”

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Posted 2 weeks ago

“The agent FP2 was very helpful. I was asked to pay additional money unless I could prove my NCD. After providing the relevant documents they got the additional payment removed straight away”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,881 reviews