One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,825 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent, very efficient. Helpful.”

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Posted 4 weeks ago

“Ben was very helpful on the chat and helped me solve the issue within about 10 minutes”

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Posted 4 weeks ago

“Spoke to Natasha K (NK3) and they were very quick to address my problem and sort it out.”

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Posted 4 weeks ago

“Excellent advice and help from Tommy TR7”

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Posted 4 weeks ago

“Very helpful live chat with Jodie”

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Posted 4 weeks ago

“very quick and efficient cannot fault the service”

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Posted 4 weeks ago

“ISI helped with our renewal and came to a satisfactory conclusion”

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Posted 4 weeks ago

“Live Chat with SS9 very helpful & sorted the Q & A in less than 5 Minutes”

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Posted 4 weeks ago

“*KB2* Helped me with a documents query. Excellent. Service. Thanks”

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Posted 4 weeks ago

“Leanne was amazing on two separate occasions. Le6.Leanne Warren-le6 is her number. She is so helpful, knows her products and is a total pleasure to deal with. Hope we get her every time. Well done Leanne, you are a star.”

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Posted 4 weeks ago

“tj2 assiste me promptly”

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Posted 4 weeks ago

“Vh3 very helpful and quick to respond”

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Posted 4 weeks ago

“**BC1** answered my questions quickly and without ambiguate”

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Posted 4 weeks ago

“KT7 was amazing. Very responsive, really knew her stuff and helped me out massively on my renewal. Thank you!”

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Posted 4 weeks ago

“Thanks to ci9 we were able to sole the issue. Ci9 was friendly, efficient and did a great job.”

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Posted 4 weeks ago

“LD7 was very efficient and helpful. Ty.”

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Posted 4 weeks ago

“AT7 helped me update my address and took the time to speak to the insurer and secure my mile tarriff. Very grateful it didn't go up as originally quoted.”

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Posted 4 weeks ago

“Hi, Pat pe2 was very friendly and helpful with my renewal. She went through everything and made sure I was happy with everything. It's refreshing to be able to talk to a person instead of having to do everything on line, especially if you are not that confident in doing so. Thank you so much Pat and One Call :)”

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Posted 4 weeks ago

“Jess was very helpful and very knowledgeable. Lovely girl and an asset to One Call”

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Posted 4 weeks ago

“JG4 - I was just on chat with JG4 about a query regarding my policy. She was able to forward the document I need within seconds. Fantastic service, thanks, JG4.”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 409,825 reviews