One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,788 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very helpful particularly as not good on computer.I hope the Co keep promise to send doc s in post. jd9 was great”

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Posted 2 weeks ago

“Great quick courteous and efficient service from Kirstin KB2 who dealt with my query very clearly”

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Posted 2 weeks ago

“Alyssa M was : Very helpful and informative. So easy to change the insurance over to a different car. Thank you”

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Posted 2 weeks ago

“Fantastic customer service from Tabitha TS4. She was very haplful and patient thank you so much”

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Posted 2 weeks ago

“Extremely happy with the service I’ve received was chatting with Emily f who was very helpful would highly recommend this company”

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Posted 2 weeks ago

“LE6.Leanne Warren-le6 Leanne could not have been more helpful in sorting out amending my car insurance to include my daughter as a named driver. We had a few problems getting my payment to go through but she was very patient and persistent and supported me until we got is sorted. Thank so much Leanne”

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Posted 2 weeks ago

“Agent NP3 was very helpful and patient and found me a better price.”

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Posted 2 weeks ago

“CG1 was very nice and helpful whilst helping with my policy update.”

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Posted 2 weeks ago

“AJ1 was great!”

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Posted 2 weeks ago

“kb2 was very helpful to me and I was not very quick on the keyboard and also had problems with logging in. and was very patient with me and I can't thank kb2 enough for me they are a credit to the company.”

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Posted 2 weeks ago

“Brilliant service on live chat with IS1”

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Posted 2 weeks ago

“Sorted out my query instantly, so easy and so helpful!”

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Posted 2 weeks ago

“One call delt with my renewal without any problems and reduced my premium very happy with the service ** TS3**”

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Posted 2 weeks ago

“EK2, a very pleasant well mannered girl who explained everything well & made it a pleasure to do business with.”

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Posted 2 weeks ago

“Hi I would just like to say a big thank you to EX2 for her help today really appreciated it very helpful”

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Posted 2 weeks ago

“ML2 was very efficient to help me with the renewal of my home insurance”

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Posted 2 weeks ago

“AK7 was very helpful today updating my car insurance as it was something I couldn't do on the portal. She clearly explained all costs involved and checked other details on my policy to ensurV hswkie they were correct.”

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Posted 2 weeks ago

“Fab servicev”

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Posted 2 weeks ago

“SS9 THE CUSTOMER ADVISOR CHANGED MY POLICY WITHIN 5 MINUTES AS I PURCHASED A NEW VEHICLE. VERY EFFICIENT & SPEEDY PROCESS”

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Posted 2 weeks ago

“Thought One Call Insurance's renewal price was quite high, searched around, found better prices, contacted One Call, spoke to their representative CL4, and they came back with a much reduced price!! Thank you!”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 418,788 reviews