One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,131 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful chat portal agent BH1 sorted everything very quickly and worked to get me the best deal for my needs thank you Ben”

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Posted 2 weeks ago

“Cancelled auto renewal after trying to persuade me to remain with one protect”

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Posted 2 weeks ago

“had problems with the website portal (change of car) but found my way to AM3 who was very patient and helpful so we got the cover we required - well done AM3!!”

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Posted 2 weeks ago

“The operative TS4 was very helpful and easy to communicate with”

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Posted 2 weeks ago

“They helped me to replace my car which was bumped into.”

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Posted 2 weeks ago

“TS4 was very helpful and understanding with my query.”

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Posted 2 weeks ago

“Just finished dealing with Leanne. LD7 . She made the whole process so smooth and simple. Thank you very much.”

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Posted 2 weeks ago

“LE6.Leanne Warren-le6 Very friendly and knowledge agent.”

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Posted 2 weeks ago

“Used he online service and the person ref MF7 who dealt with me was very professional and easy to communicate with. Exceptional service.”

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Posted 2 weeks ago

“GB1 was excellent. A very personable manner, lovely clear voice and really good communication skills. Very helpful and resolved my enquiry quickly.”

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Posted 2 weeks ago

“I had a very smooth and professional experience today. The process of getting my No Claims Certificate was handled quickly and efficiently without any hassle. Special thanks to rb1 for providing excellent customer service — very helpful, polite, and responsive throughout. Everything was explained clearly, and the request was completed promptly. Really appreciate the support. Highly recommended service!”

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Posted 2 weeks ago

“I had reason to speak to One Call and was answered by Elisha (EG4) Fantastic response time, obviously well up to date on One Call products, and solved my issue within seconds.”

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Posted 2 weeks ago

“CN4 was very help full and quick to gain me a final result. Friendly yet proffesional.”

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Posted 2 weeks ago

“Charlie e has been very helpful and in a professional manner. Excellent customer service. Thank you.”

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Posted 2 weeks ago

“Tom was great very helpful”

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Posted 2 weeks ago

“I dealt with BC5 cancelling a policy after selling my vehicle. Brittany (BC5) explained everything & took care of my requirements.”

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Posted 2 weeks ago

“JF2 was very helpful”

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Posted 2 weeks ago

“Very happy with customer service agent Naill today.patient, listened well, spoke clearly and was informative and sorted my problem well. Thankyou”

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Posted 2 weeks ago

“MB9 was really quick and helpful with her response to my enquiries.”

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Posted 2 weeks ago

“SP6 was really helpful online today. I wanted to change a few things on my policy and SP6 made it all very simple to do. I would not hesitate to recommend One Call Insurance. I’ve been with them for 5 years now and have always been very happy with the service”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,131 reviews