One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,121 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and professional”

Helpful Report

Posted 2 weeks ago

“HH2 was very good at explaining what the enhanced cover would be as opposed to my existing cover along with any pro's/cons I might encounter regarding my particular circumstances.”

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Posted 2 weeks ago

“Great customer service”

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Posted 2 weeks ago

“FS7 . Great customer service. Always helpful quick and professional”

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Posted 2 weeks ago

“Service was great once I got through, automated online system, doesn’t like VPN being active and won’t let you through with it active. Other than that the agent PS1 was very helpful.”

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Posted 2 weeks ago

“FP2 very helpful, appreciate the speed of response.”

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Posted 2 weeks ago

“I had to change my vehicle by lunchtime today. I made a phone call and was answered by PE2, Patrycja Eddlestone. From the moment I was connected I felt at ease. She was very polite, very clear, ver concise and very knowledgeable. She knew her products well and made me feel I was talking to a very intelligent and professional lady. Nothing was too much trouble. If only all telephone sales persons were like her.”

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Posted 2 weeks ago

“KT7 helped me with my renewal this morning. A pleasure to deal with. Friendly and helpful and what can sometimes be a stressful process was made quick and easy.”

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Posted 2 weeks ago

“AP5 called to sort out an issue with a new policy and all sorted within 10 mins.”

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Posted 2 weeks ago

“PS1 , helped me this morning, problem sorted in minutes..”

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Posted 2 weeks ago

“JF3 was amazing, dealt with my query efficiently and absolute star 🌟”

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Posted 2 weeks ago

“AR5 Agent was very helpfull”

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Posted 2 weeks ago

“When are drunk driver hit my car. They sorted everything out. So friendly, helpful, hassle free. Thank you also for sorting my direct debit. BG3”

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Posted 2 weeks ago

“Very prompt response Very clear explanation”

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Posted 2 weeks ago

“BG3 and PG1 both colleagues have helped me canceling my policy great service from both”

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Posted 2 weeks ago

“Jack was very helpful today on the live chat , helped with my renewal and answered all queries fully and accurately. £40 for total breakdown cover was excellent value.”

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Posted 2 weeks ago

“My enquiry was dealt with satisfactorily”

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Posted 2 weeks ago

“RW2 dealt with my urgent request quickly and efficiently. I had thought it would be more difficult to make the change I required but it wasn't at all. RW2 was great! Thank you!”

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Posted 2 weeks ago

“LG3 helped me with a payment query and supported me to reset my direct debit up with no issues. It was painless, they were polite and friendly and offered a great service. Well done LG3! :)”

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Posted 2 weeks ago

“FS7 gave me quick, efficient and thorough advice. I thought it would be an ordeal making the change I needed to make but it was actually relatively easy. Thank you!”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,121 reviews