One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,127 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,127 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BG3 Was very helpful in sorting out my renewel”

Helpful Report

Posted 2 weeks ago

“Very helpful, explained everything and managed to give me an even better quote live explaining the different between One Call policies and other companies - excellent service, highly recommend”

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Posted 2 weeks ago

“MM8 very happy with the customer service received from Megan this morning. Addressed my concerns and gave me options as solutions to my queries. Many thanks Megan”

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Posted 2 weeks ago

“Conversation with Stevie to help with my updated policy, Very professional and a good outcome. From one happy customer”

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Posted 2 weeks ago

“BH1 helped me with a change and was extremely helpful and quickly understood my problem . I am very satisfied with their help”

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Posted 2 weeks ago

“Ew2 thanks for your help today very clear etc keep doing what you do best 🙂”

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Posted 2 weeks ago

“JG4 helped me with my queries. And sold me an add on. I hope she gets commission for it, because it was very swift. 😂”

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Posted 2 weeks ago

“Sian (SK3) very polite, professional and patient...thank you muchly:)”

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Posted 2 weeks ago

“Sian on the chat today was very helpful.”

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Posted 2 weeks ago

“Very helpful”

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Posted 2 weeks ago

“I have just had a live chat with ME8 and they were extremely helpful and swift in their response to my request. I would highly recommend Onecall Insurance.”

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Posted 2 weeks ago

“Agent EG4 was extremely quick, efficient and really polite with my query. I'm so grateful as I needed the information urgently and got it. Many thanks EG4, you are an asset to the company 😀 👍🏼”

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Posted 2 weeks ago

“Great customer service, and quick to answer the phone. The customer service agent AR2 was friendly polite, and went out of her way to try and accommodate me as best she could. I wasn't happy about the big price increase for just change of vehicle, but that wasn't the agents fault. I'm happy with the helpful service that was provided great job AR2.”

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Posted 2 weeks ago

“Very good service today could not do enough thank you LE6.Leanne”

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Posted 2 weeks ago

“Annie helped me with a change of vehicle. First class service, could not be more helpful.”

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Posted 2 weeks ago

“Had live chat with EE3 very helpful and sorted issue very quickly.”

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Posted 2 weeks ago

“Very helpful chat portal agent BH1 sorted everything very quickly and worked to get me the best deal for my needs thank you Ben”

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Posted 2 weeks ago

“Cancelled auto renewal after trying to persuade me to remain with one protect”

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Posted 2 weeks ago

“had problems with the website portal (change of car) but found my way to AM3 who was very patient and helpful so we got the cover we required - well done AM3!!”

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Posted 2 weeks ago

“The operative TS4 was very helpful and easy to communicate with”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,127 reviews