One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,825 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great support from MG9 very helpful and knowledgeable made would could have been difficult very easy. Thank you”

Helpful Report

Posted 3 weeks ago

“Changed my policy via their web-chat with agent KT7. It was efficient with all the relevant information provided and everything was sorted within a few minutes.”

Helpful Report

Posted 3 weeks ago

“Just had fabulous chat assistant from Koloman who has helped us as we have changed our car today. Very easy service and very efficient. Definitely recommend.”

Helpful Report

Posted 3 weeks ago

“AJ1 was very efficient with processing a quote for me and getting my insurance payments down, I was very impressed”

Helpful Report

Posted 3 weeks ago

“Very helpful people, especially AW1 and AT7 who resolved my query professionally and quickly! Great customer service, thank you.”

Helpful Report

Posted 3 weeks ago

“CN4 was helpful and knowledgeable. Resolved my query promptly. Highly recommended.”

Helpful Report

Posted 3 weeks ago

“AT7 was superb. No faffing around. Simple, clear and straightforward. Fixed the query efficiently and issue resolved. Nice work Adam!”

Helpful Report

Posted 3 weeks ago

“Dealt with a person AJ1 friendly and efficient”

Helpful Report

Posted 3 weeks ago

“Your agent IS1 Isabelle was great and she is a assett to your firm. I wish other agents were as pleasant and easy to talk to. Congratuations”

Helpful Report

Posted 3 weeks ago

“Spoke with KT7 via chat and she did answer all my questions although I did have to real a couple as some would be answered but not all. But once I asked one question at a time it was clearer. So yes she helped solve my issue.”

Helpful Report

Posted 3 weeks ago

“been with them for a few years now, just did an online chat with Joel - JF2 and renewed with a discount.”

Helpful Report

Posted 3 weeks ago

“user name MG9 was very helpful, we got the info we needed and resolved issues quickly. I wish there was more of this Agent when we was a customer, and might not have changed insurers. nice to see companies learn and hire quality agents finally.”

Helpful Report

Posted 3 weeks ago

“I'd been in touch twice already when it was my good fortune to speak to Ben. He listened to me and was able to reassure me that the problem I'd had in communicating my ncb had been sorted. I'd been getting myself in a right tizzy and he calmed me down, bless him.”

Helpful Report

Posted 3 weeks ago

“Philip V was a great help”

Helpful Report

Posted 3 weeks ago

“Very straight forward and easy. Very helpful agent (Adam)”

Helpful Report

Posted 3 weeks ago

“I recently spoke with Agent SM5 on live chat regarding my renewal quote. She was amazing—very thorough, helpful, and attentive throughout our conversation. Although she experienced some technical issues, she consistently returned to update me and ensured I was never left waiting without information. She made sure I understood everything clearly and asked if I had any questions at each stage. Her professionalism and dedication made the process smooth and reassuring. thank you. she is a credit to your team.”

Helpful Report

Posted 3 weeks ago

“Mia KL4 was excellent to talk to and explained and answered all questions. A lovely sporty lady with a good sense of humour. A great asset!”

Helpful Report

Posted 3 weeks ago

“call handler ss9!! is fantastic at his job and really went out of his way to help me thanks stevie”

Helpful Report

Posted 3 weeks ago

“JA1 was my service provider today and was very efficient and helpful with providing a high standard service to my needs”

Helpful Report

Posted 4 weeks ago

“GM2. Georgia was very helpful and was able to sort out my inquiry. She was very courteous and polite. Thank you 😊”

Helpful Report

Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 409,825 reviews