One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,131 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Today I cancelled my policy over webchat with advisor TS4, it was quick, easy and hassle free and Tabitha was very pleasant and helpful!”

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Posted 2 weeks ago

“KT7 was extremely helpful and sorted my renewal quote very quickly”

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Posted 2 weeks ago

“Very helpful, great customer service by Isabelle, IS1. Second renewal with this company. I recommend the breakdown cover as have had to use once in the previous year. Very happy customer 🤗”

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Posted 2 weeks ago

“CM1 was very helpful today, spent hardly anytime waiting to be sorted. Thank you.”

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Posted 2 weeks ago

“LH5 was wonderful to speak to. Was quick in responding and dealt with the matter quickly. 5*”

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Posted 2 weeks ago

“Fantastic service from operator ME8. First time using OneCall for insurance and am very impressed.”

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Posted 2 weeks ago

“Very helpful speedy service by SS9 operator.”

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Posted 2 weeks ago

“Fantastic service from Leanne, LE6.Leanne Warren-le6 Professional and friendly service. 4th year of using Onecall.”

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Posted 2 weeks ago

“**BC1** was very helpful and made my query simple and easily resolved.”

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Posted 2 weeks ago

“Just got a new policy. I’m a bit of a tech phobe. However. EE3 was incredibly helpful. Thank you. Hope the policy is as brilliant throughout the year.”

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Posted 2 weeks ago

“Joshua jh7 was very helpful and answered my enquiry quickly. Pleased that I was not kept on the chat for too long.”

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Posted 2 weeks ago

“Bc5 was very helpful today i spoke to a few of her colleagues and she was the most helpful of all of them so thankyou so much britney keep going the way you are.”

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Posted 2 weeks ago

“I had difficulty getting into my account this afternoon and so rang customer service and spoke to a gentleman cg.1 Charlie was his name and quickly sorted out the problem he was very patient with me, I was very impressed with the service I received, thank you Charlie”

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Posted 2 weeks ago

“Excellent service from Leanne Warren LE6. Not only did she give me a very good price I actually got more benefits. I felt that Leanne was very knowledgeable and professional with good advice. This was a renewal and having used compare the market.com I got a far better price by 100’s.”

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Posted 2 weeks ago

“Hopefully it gets sorted soon agent sc8 was helpful .”

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Posted 2 weeks ago

“My chat with your agent KT7 has been speedily resolved to my complete satisfaction”

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Posted 2 weeks ago

“Thank you so much for the help today by SP6 lovely assistant very kind and sorted my issue out thanks again SP6 very appreciate this”

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Posted 2 weeks ago

“RW2 quickly and efficiently”

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Posted 2 weeks ago

“Excellent help and service . I needed to change my insurance cover as I’m purchasing a new car. Charlie cg1 was very helpful and the change was sorted out quickly and easily, Thank you for an easy and swift change”

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Posted 2 weeks ago

“Got to webchat within about 5 minutes. Had a sensible, fact-based discussion about high cost of renewal compared to other vendors. Reached a compromise price.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,131 reviews