One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,886 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Chloe was very helpful she needed to find something out and ring me back witch she did she was very professional in her work.”

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Posted 3 weeks ago

“Tyler was very efficient in answering all of my queries and I purchased the revised policy because of his assistance”

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Posted 3 weeks ago

“I got good and prompt support from Agent SS9, answered my query very well. Thank you Stevie.”

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Posted 3 weeks ago

“Brilliant service as always”

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Posted 3 weeks ago

“Sorted my issue out without any problems. Very nice to speak to also. With a lovely manner”

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Posted 3 weeks ago

“Thank you TH3 for your help today with sorting my query and for making it straightforward. I really appreciate this.”

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Posted 3 weeks ago

“Didn't have to wait long at all before I got through to BC1. Issue and questions answered quickly and promptly. Many thanks!”

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Posted 3 weeks ago

“Thank for your help today KB2 .”

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Posted 3 weeks ago

“Thank you to JL9 adviser. The person was very helpful, understanding and provided great customer service. Thanks once again.”

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Posted 3 weeks ago

“AW1 helped me with an issue of cancelled policy due to my car battery failing and no tracker reading I am so grateful for his help in This matter he talked me through the whole process the call was such a lengthy one but he was very patient and understanding of my issue and needs thank you Adam AW1”

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Posted 3 weeks ago

“service was slow to connect with the right department, But once there KP3 and I sorted through my insurance problems in a reasonable time.”

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Posted 3 weeks ago

“AS3 immediately resolved my renewal query and actioned super quickly! Great service and I would return simply because it was a simple process”

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Posted 3 weeks ago

“The online chat is a bit slow and it's a shame they don't have a direct phone line, but overall 9 out of ten”

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Posted 3 weeks ago

“The agent was very helpful with my query and was sorted quickly.”

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Posted 3 weeks ago

“AS3 was very helpful - quickly helped me with my policy query.”

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Posted 3 weeks ago

“The agent was very helpful.”

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Posted 3 weeks ago

“Je7 was helpful with my renewal”

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Posted 3 weeks ago

“Brilliant service, I needed to change some details for my renewal and the agent was excellent.”

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Posted 3 weeks ago

“AR5 agent was attentive and managed to answer all our questions.”

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Posted 3 weeks ago

“I wanted to add my new hearing aids onto my home policy and was unsure how to do that. Josh was very friendly and helpful and sorted me out in no time so now I feel more assured knowing my hearing aids are covered for loss, theft and accidental damage. As they were expensive I now have peace of mind thanks to Josh’s help.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,886 reviews