One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,298 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JG4 was great i wish i could chat with her every time she is very helpful and understanding marvelous lady”

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Posted 2 weeks ago

“I am a very happy, continued customer with OneCall! Jessica was very helpful and quick to help me cut the price of my insurance. Thank you JF3 you’re a little star!!”

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Posted 2 weeks ago

“EK2 provided really good service when it came to switching insurance from one call to another, keeping one driver on the old insurance and moving 2 others to the new insurance. A complex procedure. Everything was explained very clearly, and we now know what we have to do. :)”

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Posted 2 weeks ago

“Fantastic customer service and always make an effort to beat any price quotes. Thank you so much ET3 at one call.”

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Posted 2 weeks ago

“Chat was really done well Got my problem done efficiency”

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Posted 2 weeks ago

“ET3 - very knowledgeable and effecient, helped me renew my cover, increasing the cover amount at a cost I was satisfied with.”

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Posted 2 weeks ago

“I have tried so many times to send my no claims bonus proof but for some reason you won't accept it. My last try was a photo of my proof on headed Saga letter. Why haven't you acknowledged receipt of this”

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Posted 2 weeks ago

“EA6 was very helpful, clear and concise with the information provided.”

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Posted 2 weeks ago

“Discussed renewal with E3 very helpful and knowledgeable and managed to help reduce the costs.”

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Posted 2 weeks ago

“Wasn't sure if my policy was active after payment so I spoke to on line chat person TM1 who checked and assured me everything is fine and I will receive an email when the policy is set up! 3”

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Posted 2 weeks ago

“"JG4 " managed with very little fuss to keep me as a customer as I was getting somewhat frustrated with chat response from within the company from others. She is A CREDIT TO THE BUSINESS.”

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Posted 2 weeks ago

“helpful and patient”

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Posted 2 weeks ago

“JT3 very helpful”

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Posted 2 weeks ago

“I canceled my insurance and TM1 didn't bombard me with a load of bull. Well done Thomas!”

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Posted 2 weeks ago

“GB3 was really helpful and solved my issue within minutes - thanks”

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Posted 2 weeks ago

“JF3 WAS EFFICIENT AND EFFECTIVE”

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Posted 2 weeks ago

“Gd communication sorted my query out”

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Posted 2 weeks ago

“Is1 Isabelle was very polite quick to respond with clear answers and resolved my issue in good time.”

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Posted 2 weeks ago

“I was set to cancel my renewal as quotation was uncompetitive. The agent I spoke to JS4 was most helpful and guided me through a more competitive quote based on my needs.”

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Posted 2 weeks ago

“I did a live chat with KT7 today who really helped me with my renewal. I called to cancel but Kadie got down my monthly price and went through extras like legal cover. I was happy to renew at the end of the chat. Thanks for all your help KT7 5 star customer service!”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 400,298 reviews