One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,933 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ReEW9. Responded immediately, sorted query professionally and to my satisfaction. Very helpful and courteous.”

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Posted 3 weeks ago

“LN1 First Class very good beyond that average helper. BRILLIANT AND THOUGHTFUL PLUS CALM AND HELPFUL”

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Posted 3 weeks ago

“AA4 - Paige rebroked the renewal of one of my classic car policies, dealt very well with a query on the applicable cover whilst the vehicle is with a classic car restorer and clarified my queries re the applicable endorsements and scope of cover and use of own repairers. All in all a very good experience but I don't think Live Chat replaces a phone conversation as important details can be overlooked by both parties. That's no reflection at all on Paige and the way this renewal was dealt with. Many thanks.”

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Posted 3 weeks ago

“Jfk3 was great really helpful 👍”

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Posted 3 weeks ago

“Recommend on all levels. Been with them so long I can't remember when I joined. Megan (MF7) was the person today. Renewal was coming up so she helped greatly. Slightly cheaper and competitive price. Kind, friendly and prompt as much as you can be on live chat. I have home insurance and the wife has her car insurance with them.”

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Posted 3 weeks ago

“Le6 Leanne was the reason I stayed with my insurance provider her kindness her above and beyond attitude to help and sort problems and questions out.which more people were like her 10 out of 10 this is how service should be she said she would phone she did . As I was still waiting for a call from another adviser .”

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Posted 3 weeks ago

“Fast easy”

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Posted 3 weeks ago

“Very good service EP1 dealt we renewal swiftly, price was good too”

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Posted 3 weeks ago

“Awesome service from Chloe tonight 5 mins and my query and issue was rectified!”

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Posted 3 weeks ago

“Good Job,”

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Posted 3 weeks ago

“Thank you for your great service/product I have been with One Call for a few years. Once again the renewal quote was good very competitive and no need to contemplate looking elsewhere. As for service I’d like to thank LE6.leannewarren.le6 for all your efforts.”

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Posted 3 weeks ago

“RB1 was brilliant in helping me to sort out a complex motor insurance transfer, following the sale of one insured car, and purchase of a different car, involving recently acquired personal number plates. Very patient, polite and a credit to the company. Many thanks, Rhea!”

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Posted 3 weeks ago

“Pleasant and professional. Tailored my policy slightly and saved me a few ponds too, which was a pleasant surprise. Thx LE6.Leanne Warren-le6”

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Posted 3 weeks ago

“WP1 was very responsive and helpful. They answered my query quickly and succinctly.”

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Posted 3 weeks ago

“I contacted Benjamin today for some extra information about my car insurance quote. His reply’s to my online question was extremely quick .”

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Posted 3 weeks ago

“Spoke to fs2 today who replaced my policy with a new one. She was really helpful and sweet.”

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Posted 3 weeks ago

“Fast service and got me sorted in no time!”

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Posted 3 weeks ago

“Great service from PE2 today - swift response, friendly and helpful. Certainly went the extra mile with some explanations I required. All very reassuring.”

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Posted 3 weeks ago

“Quick to answer phone not going via multiple options AD8 polite and clear communication”

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Posted 3 weeks ago

“Quick service not sat on hold for ages”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,933 reviews