One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,893 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service to retain me as a client”

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Posted 1 month ago

“TS4 was brilliant and deserves praise”

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Posted 1 month ago

“Isabelle was fantastic at helping me extend my payment date for my car insurance policy. It was a life saver. I ran out of money and this allowed me to legally drive my car!”

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Posted 1 month ago

“On line chat today with call handler Tabitha ( TS4 ). Quick easy “ chat “ with Tabitha regarding transfer of existing NCD. My query was answered promptly and efficiently and I finished the chat comfortable with the answers and going forward I knew exactly how to proceeed. ✅👍”

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Posted 1 month ago

“TS7 was absolutely brilliant this morning. Good humoured, efficient and totally unflappable. She made everything a breeze. Thank you ☺️”

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Posted 1 month ago

“Great help today. Easy and quick. Many thanks SK3”

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Posted 1 month ago

“I spoke to Jack - JT3 on live chat and he was extremely helpful and polite. Thank you so much!”

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Posted 1 month ago

“The young ladyGM2 I spoke to was very professional, polite, and very helpful. She sorted my car insurance renewal out with the utmost efficiency. I have used one call for several years now and they are always very obliging.”

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Posted 1 month ago

“Ava ar2 was very friendly and helpful. Thank you Ava.”

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Posted 1 month ago

“Agent ML2 was very helpful and quick at getting my renewal cost in line with where it should be at market value. Thankyou.”

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Posted 1 month ago

“The service and professionalism is fantastic. Always happy to help when you have a query. Couldn't fault this company. Recently I spoke with agent FS7 who assisted me, and I want to thank you for your quick response.”

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Posted 1 month ago

“Following my conversation with your agent BB7 I would like to say thank you for your courteous and helpful service. This was a tentative enquiry and I will be contacting you in the very near future to finalise details. It would be a pleasure to deal with you again.”

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Posted 1 month ago

“Thank you for your help today”

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Posted 1 month ago

“LY4 Leah D Very helpful and professional sorted things out with 2 policys for me and got me a great deal, very pleased, made things easy for me 12/10 well done to you”

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Posted 1 month ago

“I had a great chat with Sasha ( SM5 ), who sorted my query out to a very pleasant conclusion. She was friendly, professional, obliging & respectful.”

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Posted 1 month ago

“JT3 was very helpful with my enquiry. I was very impressed with the service I received from JT3. Thank you for making my request problem free”

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Posted 1 month ago

“KT7 was very good today. He/she gave me time to think and type my answers, and I am still making my mind up. This is much better than hanging on the phone for hours”

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Posted 1 month ago

“TS4 I have just finished an online chat with Tabitha and can honestly say I have never dealt with such a helpful and charming call. I dont usually use the online chat because they are pointless but TS4 was above and beyond in helping me today. Thank you Tabitha”

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Posted 1 month ago

“Very professional”

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Posted 1 month ago

“Reasonable prices”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 409,893 reviews