One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Agent JP3 was very helpful and sorted out my problem. Thank you, JP3”

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Posted 3 weeks ago

“Spoke with platinum team and the lady was so rude. Spoke to AA5 for my wife’s policy and he was brilliant.”

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Posted 3 weeks ago

“Cavan CL4 was very polite and quick in sorting out my issues .. thank you”

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Posted 3 weeks ago

“The operator, SM2, was courteous, knowledgable and solved my issue very quickly.”

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Posted 3 weeks ago

“Easy and helpful contact with SF7”

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Posted 3 weeks ago

“BH1 was an absolute pleasure to deal with - recommend usind One call and Live Chat”

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Posted 3 weeks ago

“SP6 was extremely helpful with all the questions I had regarding my car insurance policy. At the start of our conversation I was ready to cancel my policy but with her explanations of my queries, it was an easy decision to stay.”

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Posted 3 weeks ago

“WP1 was quick to help and factual and concise.”

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Posted 3 weeks ago

“TJ2 was very helpful in chatting with me to discuss my issues on my car insurance. Their answers were prompt and accurate and very polite. Great service sorted in 10 mins..”

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Posted 3 weeks ago

“Spoke to Joel this morning regarding renewal of my policy. He was very clear and found us a good deal. I thanked him for his patience and calmness. Explained everything really well. Thanks.”

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Posted 3 weeks ago

“Sorted out my queries and concerns in a friendly and professional manner, thank you”

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Posted 3 weeks ago

“HM1 was helpful and knowledgeable, she made updating my policy easy, taking the stress away.”

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Posted 3 weeks ago

“LD7 answered my query with good knowledge and confirmed the question that I had asked had an answer that was appropriate for my needs.”

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Posted 3 weeks ago

“EW9 was friendly and really helpful”

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Posted 3 weeks ago

“HM1 agent was very efficient and resolved my query without hesitation”

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Posted 3 weeks ago

“Agent AM3 was quick and efficient”

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Posted 3 weeks ago

“Worked well on chat with TJ2.”

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Posted 3 weeks ago

“Gave a better renewal quote, very efficient and helpful.”

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Posted 3 weeks ago

“Ref JC8 Today the Thursday, the 1st of October 2026 I had to phone one call with regard to a reversal temporarily of a new car swap over. This was done very helpful and efficiently by your Customer Service group. I had used the portal in the first incident to change over from an old car new car unfortunately there was a hiccup with a new car which prevented me from changing over on the 1st of August at 10 am meaning the policy then had to be cancelled and will reply for a change of vehicle in the week ahead. The young man that’s just at me was very courteous helpful and understood the issue which was no fault of my own completely the d dealers issue, but thankfully we were able to reverse the policy. Bottom line very happy with the young man that was helping me with this, problem solved.”

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Posted 3 weeks ago

“Had a very pleasant experience with AR 5 Quick and easy to swop over my insurance to a new car. AR5 was very helpful and explained everything so it was easy to understand. Thank you AR5 it has been a pleasure”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews