One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,145 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with live chat service from ET1”

Helpful Report

Posted 3 weeks ago

“Helpful quick and clear”

Helpful Report

Posted 3 weeks ago

“I tried to make the changes myself online but the system wouldn’t let me for some reason otherwise it would have been 5 stars. The agent (SP6) sorted the change I wanted very quickly.”

Helpful Report

Posted 3 weeks ago

“ET3 was great. Very courteous and helpful over the phone which helped me through the tricky task of securing home insurance. Thank you!”

Helpful Report

Posted 3 weeks ago

“PS1 was very helpful in sorting out my issue and making sure that I didn’t have any other queries”

Helpful Report

Posted 3 weeks ago

“Everything was done quickly and explained clearly”

Helpful Report

Posted 3 weeks ago

“AS3 very helpful.”

Helpful Report

Posted 3 weeks ago

“Great service. EG5 found a better price than I'd been quoted. Thanks”

Helpful Report

Posted 3 weeks ago

“JT3 was very helpful with my live chat query 5*”

Helpful Report

Posted 3 weeks ago

“RW2 helped me today with great professionalism and knowledge great job done amended policy with no stress involved”

Helpful Report

Posted 3 weeks ago

“SM5 helped in reviewing a renewal and provided a wonderful discount. Great service again from One Call Insurance”

Helpful Report

Posted 3 weeks ago

“HM1 Very helpful and understanding”

Helpful Report

Posted 3 weeks ago

“JL9 was very helpful and efficient, answered all my questions in a professional manner resulting in my continuing to insure my car with One Call for another year. Many thanks : )”

Helpful Report

Posted 3 weeks ago

“AW1 helped me very quickly. Most impressed”

Helpful Report

Posted 3 weeks ago

“VH3 was very helpful today. But the information of having to pay to change something 🤔 I did not like.”

Helpful Report

Posted 3 weeks ago

“Very helpful and knowledgeable”

Helpful Report

Posted 3 weeks ago

“I just needed to cancel my existing policy, as I had bought a new car. The new car was quoted for but I was able to find it cheaper elsewhere. A shame as I had been with OneCall for many years and had a great experience with them. AM3 who I dealt with on the online chat function was really helpful at sorting this for me.”

Helpful Report

Posted 3 weeks ago

“LD7 was very helpful with my recent query. Query resolved very quickly.”

Helpful Report

Posted 3 weeks ago

“Contacted today to update my insurance and add additional car Dealt with Bethany BG3 was excellent in dealing with my enquiry and covered everything that was required for me to update my policy great customer service been using this company for years price always competitive”

Helpful Report

Posted 3 weeks ago

“EW9 was very helpful and prompt with my resolving my enquiry. Excellent customer service.”

Helpful Report

Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,145 reviews