One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,939 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful and polite during call”

Helpful Report

Posted 3 weeks ago

“Customer service agent 'EF3' was really polite and helpful. Very helpful. Answered all questions”

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Posted 3 weeks ago

“The service I received of sk3 was outstanding very helpfull”

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Posted 3 weeks ago

“PS1 answered my questions promptly and gave me the info I required. Sorted”

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Posted 3 weeks ago

“Very helpful Mitya P MP9”

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Posted 3 weeks ago

“JC8 amended my payment schedule as requested”

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Posted 3 weeks ago

“Sold my vehicle so needed to cancel my policy spoke with maddison ME8 on the online chat was really helpful and such an easy and painless transaction”

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Posted 3 weeks ago

“Very happy LE6.Leanne Warren-le6 sorted my insurance out at the new price, all done for another year”

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Posted 3 weeks ago

“Once I got through it was easier that I first thought”

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Posted 3 weeks ago

“Kadie, KT7 was helpful, fast, efficient and provided a very acceptable renewal price.”

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Posted 3 weeks ago

“What excellent Customer Service I received from ti2, they were very helpful & understanding. ⭐️ ⭐ ⭐ ⭐ ⭐ ti2”

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Posted 3 weeks ago

“I just left a review on Trustpilot for LE6 Leanne Warren for her helpful phone call today. Very polite, was able to answer my questions and also got me £40 off my original quote. Thanks again Leanne”

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Posted 3 weeks ago

“Ben was very helpful and listened patiently to my explanation. He was able to point to some aspects of our policy we were not aware of and in that helped with our future decisions. Thank you for your help.”

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Posted 3 weeks ago

“Karly (KS8) managed to help me get a better renewal quote quick and easy that managed to beat better I'd seen elsewhere. Much appreciated. Thanks!”

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Posted 3 weeks ago

“EF3 was extremely helpful, I didn't feel pressured to purchase any add-ons, quick and straight forward, done quickly, easy process. Painless!! Thanks 😊”

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Posted 3 weeks ago

“Quick easy service”

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Posted 3 weeks ago

“Melissa (MX2) handled my enquiry. slick and efficient, did exactly what was required. many thanks”

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Posted 3 weeks ago

“Sorted everything efficiently”

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Posted 3 weeks ago

“JC8 understood what my call was about and helped me understand what was happening with my payments. Really helpful and polite.”

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Posted 3 weeks ago

“Lawrence LN1, was really helpful when speaking with him today. Very professional, polite and knew exactly how to resolve my request. We need more customer service persons like this.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,939 reviews